Chase closes branches for holidays, maintenance, and staffing decisions
A Chase branch is closed today because of a federal holiday, a scheduled maintenance window, a local emergency, or a staffing shortage. The most common reason is a federal holiday — Chase observes New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On those days, all branches close and you cannot make deposits or withdrawals in person.
If today is not a federal holiday, the branch may be closed for renovations, system upgrades, or temporary staffing issues. Chase also closes individual branches permanently as part of its ongoing consolidation strategy — if your nearest location has shut down, that closure is permanent and you will need to find a different branch or use ATMs and online banking instead.
To find out why your specific branch is closed today, call the branch directly or check your Chase account online. The mobile app and Chase.com both show branch hours and whether a location is temporarily or permanently closed.
Key Takeaways
- Chase branches close on eight federal holidays each year, and all locations are shut on those days.
- Individual branches may close for renovations, system maintenance, or staffing shortages, which you can confirm by calling the branch or checking Chase.com.
- If a branch has closed permanently, Chase will have marked it as such in the app and online — you can locate the nearest open branch from there.
- You can deposit checks, pay bills, and transfer money through Chase's mobile app and website even when branches are closed.
- Chase ATMs are available 24/7 for cash withdrawals and deposits at most locations, regardless of branch hours.
Federal holidays when all Chase branches close
Chase observes the same federal holidays as the U.S. banking system. On these days, no Chase branch is open anywhere in the country, and you cannot process in-person transactions. The holidays are: New Year's Day (January 1), Martin Luther King Jr. Day (third Monday in January), Presidents' Day (third Monday in February), Memorial Day (last Monday in May), Independence Day (July 4), Labor Day (first Monday in September), Thanksgiving (fourth Thursday in November), and Christmas (December 25).
If a federal holiday falls on a Saturday, Chase typically closes on Friday instead. If it falls on a Sunday, Chase closes on Monday. Check your Chase calendar or call ahead if you are unsure whether a specific date is a closure day.
Even though branches are closed, you can still access your money through ATMs, mobile banking, and online banking. Bill payments, transfers, and check deposits through the app all process normally on federal holidays.
How to check if your branch is open today
Open the Chase mobile app or go to Chase.com and search for your branch by address or ZIP code. The app will show the branch's hours for today and the next seven days. If the branch is closed, the app will display the reason when available — "Closed for holiday," "Temporarily closed," or "Permanently closed."
You can also call the branch directly. The phone number is listed in the app and on Chase.com. If you reach an automated message, it will tell you whether the branch is open today and when it will reopen.
If the branch shows as permanently closed, Chase will suggest the nearest open location. Most permanent closures happen as Chase consolidates its branch network, usually because another Chase branch is nearby or because the location was underperforming.
What you can do when your branch is closed
You do not need a branch to handle most banking tasks. The Chase mobile app lets you deposit checks by taking a photo of the front and back, transfer money between your own accounts or to other people, pay bills, and check your balance. These transactions process the same way they do in a branch, though check deposits may take one to two business days to clear.
Chase ATMs are open 24/7 at most locations. You can withdraw cash, deposit cash or checks, and transfer money at an ATM even when the branch is closed. Some ATMs are inside the branch building and may not be accessible if the branch is closed, so look for an ATM in a separate vestibule or at a nearby Chase location.
If you need to speak to someone, Chase offers phone support during business hours. Call the number on the back of your debit card or go to Chase.com to start a chat with a representative.
Temporary closures and renovations
Chase periodically closes individual branches for renovations, system upgrades, or repairs. These closures usually last from a few days to a few weeks. When a temporary closure is planned, Chase notifies customers by email, in-app message, or posted notice at the branch.
If you did not receive notice and your branch is unexpectedly closed, call the branch or check the app to find out when it will reopen. In the meantime, use another Chase branch, an ATM, or mobile banking to handle your transactions.
Some branches close temporarily due to staffing shortages or local emergencies. These unplanned closures are usually brief, but Chase does not always announce them in advance. If you arrive at a branch and find it closed without explanation, the app or a phone call will tell you the status.
Permanent branch closures and finding alternatives
Chase has closed hundreds of branches over the past decade as more customers use mobile banking and ATMs. If your branch has closed permanently, you will see "Permanently Closed" in the app, and Chase will show you the nearest open location.
You do not have to switch banks. You can continue using your Chase account and access your money through ATMs, mobile banking, and online banking. If you need in-person service, you can visit any open Chase branch — you do not have to go to the branch where you opened your account.
If the nearest open branch is far away and you prefer in-person banking, this is a good time to compare other banks. Some regional banks and credit unions have more branches in your area, or you might find that mobile banking meets your needs without a branch at all.
Frequently Asked Questions
Is Chase open on weekends?
Most Chase branches are open Saturday mornings and closed on Sunday. Hours vary by location — some open at 9 a.m. on Saturday and close at noon or 1 p.m., while others stay open until 3 or 4 p.m. Check your specific branch in the app or by calling to confirm weekend hours.
Can I deposit a check at a Chase ATM if the branch is closed?
Yes. Most Chase ATMs accept check deposits 24/7. The check will be processed the next business day. If the ATM is inside the branch building, it may not be accessible when the branch is closed — look for an ATM in a separate vestibule or at another Chase location.
What if I need cash and the ATM is out of order?
If your nearest Chase ATM is broken or out of cash, use the app to find another Chase ATM nearby. Chase also participates in the MoneyPass and Allpoint networks, which give you access to thousands of ATMs outside the Chase network, though some may charge a fee.
Do I have to go to my home branch to withdraw money?
No. You can withdraw money from any Chase branch or ATM, regardless of where you opened your account. Your debit card works at all Chase locations and ATMs nationwide.
Will my bill payment process if I submit it on a day the branch is closed?
Yes. Bill payments submitted through the app or online process on schedule even when branches are closed. The payment will be sent on the date you choose, whether that is today or a future date.