Chase branch hours vary by location, but most close between 4 and 6 p.m. on weekdays

Chase does not set a single closing time for all branches. Each location has its own schedule based on the neighborhood, foot traffic, and staffing. Most branches in urban and suburban areas close at 5 or 6 p.m. on Monday through Friday. Some close earlier—as early as 4 p.m.—especially in smaller towns or less busy areas. A few high-traffic branches in major cities stay open until 7 or 8 p.m.

Saturday hours are shorter. Most Chase branches open at 9 a.m. and close between 1 and 4 p.m. on Saturday. Sunday hours are rare; most branches do not open on Sunday at all, though a small number of locations in major cities may have limited Sunday hours.

The only way to know your specific branch's hours is to check directly. Chase publishes hours on its website, on Google Maps, and by phone. Do not assume your branch keeps the same hours as another Chase location across town.

Key Takeaways

  • Most Chase branches close between 4 and 6 p.m. on weekdays, with Saturday hours typically ending by 4 p.m. at the latest.
  • You can find your branch's exact hours on Chase.com, Google Maps, or by calling the branch directly.
  • Chase ATMs work 24 hours a day, so you can withdraw cash, check balances, and make deposits at any time outside branch hours.
  • Mobile banking through the Chase app lets you transfer money, pay bills, and deposit checks from your phone at any hour.
  • If you need to speak to a person after hours, Chase phone banking is available seven days a week, though wait times may be longer in the evening.

How to find your branch's closing time

Go to Chase.com and use the branch locator tool. Enter your zip code or address, and the site will show all nearby branches with their hours listed for each day of the week. Hours are updated regularly, so this is the most reliable source.

Alternatively, search for your branch on Google Maps. The hours appear in the business listing, along with a note if the branch has changed its schedule recently. You can also call the branch directly; the phone number is listed on both Chase.com and Google Maps.

If you are planning a visit, call ahead rather than relying on memory. Branch hours change seasonally and for holidays, and a five-minute drive to a closed door wastes time.

Using Chase ATMs when the branch is closed

Chase ATMs operate 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any time. Most Chase branches have at least one ATM in the lobby or outside the building, accessible even when the branch itself is closed.

If you do not see an ATM at your branch location, use the Chase ATM locator on Chase.com to find the nearest one. Chase also participates in the MoneyPass and Allpoint networks, which means you can use thousands of ATMs outside the Chase network without paying an out-of-network fee—though this depends on your account type.

ATM deposits of checks are processed the next business day. Cash deposits are available immediately in your account, though the funds may take one to two business days to clear if you are depositing a large amount.

Banking after hours through the Chase app and online

The Chase mobile app and Chase.com let you handle most banking tasks without visiting a branch or ATM. You can transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, deposit checks by taking a photo, and review transactions. These actions happen in real time or within one business day, depending on the type of transaction.

Check deposits made through the app before 9 p.m. Eastern Time on a business day are typically processed that same day. Deposits made after 9 p.m. or on weekends are processed the next business day. The app shows you the expected deposit date before you confirm.

Bill payments through Chase.com or the app can be scheduled for a future date or sent immediately. Immediate payments to other Chase customers arrive within minutes. Payments to other banks take one to three business days, depending on the receiving bank.

Reaching Chase customer service outside branch hours

Chase phone banking is open seven days a week, 24 hours a day. Call the number on the back of your debit or credit card to reach a representative. Wait times are typically shorter during business hours (9 a.m. to 5 p.m. weekdays) and longer in the evening and on weekends.

You can also use Chase's online chat feature through Chase.com or the app. Chat is available during extended hours, though not always 24/7—check the website for current availability. For urgent issues like a lost or stolen card, phone support is faster than chat.

If you need to speak to someone about a mortgage, investment account, or business banking, you may be routed to a specialized department with different hours. Ask the representative when that department is available.

Holiday hours and temporary closures

Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. On these days, ATMs and online banking remain available, but you cannot visit a branch or speak to a representative in person.

Some branches may close early or stay closed for renovations or staffing changes. Check Chase.com or call ahead if you are planning a visit on a day that feels unusual, or if you have not visited your branch in several months.

During severe weather or emergencies, Chase may close branches temporarily. The company posts updates on Chase.com and through local news outlets.

What you cannot do at an ATM after hours

ATMs handle cash and checks, but they cannot help with everything. You cannot open a new account, apply for a loan, dispute a transaction, order a new card (though you can request a rush card through the app), or get a cashier's check at an ATM. You cannot deposit cash at most Chase ATMs outside the branch building—only at ATMs inside the branch lobby or at a branch drive-through.

If you need one of these services, you must visit during branch hours or call Chase phone banking to see if a representative can help over the phone.

Frequently Asked Questions

Can I deposit cash at a Chase ATM outside the branch building?

Most Chase ATMs outside the branch building do not accept cash deposits. Only ATMs inside the branch lobby or at a drive-through window accept cash. Use the ATM locator on Chase.com to find a location with a cash-accepting ATM, or visit during branch hours.

What time does Chase open in the morning?

Most Chase branches open at 9 a.m. on weekdays, though some open as early as 8 a.m. Saturday opening times vary from 9 a.m. to 10 a.m. Check your specific branch's hours on Chase.com or by calling.

Can I pay my Chase credit card bill after the branch closes?

Yes. You can pay through Chase.com, the Chase app, or by phone 24 hours a day. Payments made before 9 p.m. Eastern Time on a business day are posted the same day. Payments made after 9 p.m. or on weekends post the next business day.

Is there a Chase branch open on Sunday?

Most Chase branches are closed on Sunday. A very small number of high-traffic locations in major cities may have limited Sunday hours, but this is rare. Check your branch on Chase.com to see if yours is open.

What do I do if I need cash and the branch is closed?

Use a Chase ATM, which operates 24 hours. If you do not have a card or your card is lost, call Chase phone banking at the number on your statement, and a representative can help you locate the nearest ATM or discuss other options.