Your account number is on your debit card, checks, and online banking
Your Chase account number appears in three places you can reach right now: the bottom left of your debit card, the bottom of any check you have, or your online banking dashboard. The fastest route is your debit card—look at the string of numbers along the bottom. The account number is the middle set, usually 10 to 12 digits, sandwiched between your routing number on the left and a check digit on the right.
If you do not have your card handy, log into Chase.com or the Chase Mobile app, go to your account details, and the account number displays there. You can also call Chase customer service at the number on the back of your card and they will read it to you in seconds.
Key Takeaways
- Your Chase account number is printed on the bottom left of your debit card, between the routing number and check digit.
- Log into Chase.com or the mobile app and navigate to account details to see your account number without a card.
- Any check from your account shows the account number at the bottom, after the routing number.
- Call the customer service number on the back of your debit card and a representative will provide your account number immediately.
- Your account number is different from your routing number; Chase's routing number is 021000021 for most accounts, but your account number is unique to you.
Reading the numbers on your debit card
The bottom of your Chase debit card holds three separate numbers in this order: routing number, account number, and check digit. The routing number (021000021 for most Chase accounts) comes first on the left. Your account number follows in the middle—this is what you need for wire transfers, direct deposits, and bill payments. The check digit at the far right is a security verification number that banks use to confirm the account number is valid.
The account number itself is typically 10 to 12 digits long. Write down only the middle set of numbers when you need to provide your account number to an employer, lender, or bill payment service. Do not share the full string with anyone, and do not include the routing number or check digit unless specifically asked.
Finding it in Chase online banking
Log into Chase.com using your username and password. Once you are signed in, look for "Accounts" or "Account Details" in the main menu—the exact label varies depending on your account type and whether you use the classic or new Chase interface. Click into the specific account you need the number for, and the account number displays prominently near the top of the account summary page.
In the Chase Mobile app, tap the account you want, then look for an information icon (usually a circle with an "i") or a menu option labeled "Account Details" or "Account Information." The account number appears there. This method works even if you are away from home and do not have your card or checks with you.
Checking your paper checks
If you have a checkbook, open it and look at any check. At the bottom of the check, you will see three groups of numbers separated by colons or vertical lines. The first group is your routing number, the second is your account number, and the third is the check number. Your account number on the check is the same one printed on your debit card.
This method works even if your checks are old or from years ago—your account number does not change unless you close the account and open a new one. If you have misplaced your card and do not have online access, a single check gives you everything you need.
Calling Chase customer service
The back of your debit card lists a customer service phone number. Call that number and follow the prompts to speak with a representative. You will need to verify your identity by providing your Social Security number, date of birth, or answers to security questions Chase has on file. Once verified, the representative will read your account number to you.
This route takes a few minutes but requires no card, checks, or internet access. Customer service is available 24/7 for most Chase accounts. Have a pen ready to write down the number, or ask the representative to repeat it slowly so you can confirm each digit.
What to do if you cannot find your account number
If your card is lost or stolen, your checks are gone, and you cannot log into online banking, call Chase immediately using the number on any Chase statement you have received. You can also visit a Chase branch in person with a photo ID, and a banker will provide your account number and help you regain access to your account.
If you have forgotten your online banking password, use the "Forgot Password" link on Chase.com to reset it. You will need to verify your identity using your email address or phone number. Once you regain access, your account number is visible in your account details within seconds.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number (021000021 for most Chase accounts) identifies the bank branch. Your account number identifies your specific account within that branch. Both appear on your debit card and checks, but they are separate numbers used for different purposes.
Can I use my account number to make payments online?
Yes. Many billers and payment services ask for your account number and routing number to set up automatic payments or one-time transfers from your Chase account. Never share your full card number or PIN, but your account and routing numbers are safe to provide to legitimate businesses.
What if I see multiple account numbers in my Chase account?
If you have more than one account with Chase (checking, savings, money market), each one has its own account number. Log into your account and check the account details for each one separately. Make sure you are using the correct account number for the transaction you are making.
Do I need my account number to use my debit card in a store?
No. You only need your card number, expiration date, and CVV to make purchases in stores or online. Your account number is used for bank-to-bank transfers, direct deposits, and bill payments—not for everyday card transactions.