Your Chase account number is on your debit card, checks, and online banking
Your Chase account number is a unique identifier for your specific checking or savings account. It is not the same as your routing number, card number, or customer ID. You need it when you set up direct deposit, wire money, or give payment instructions to an employer or creditor.
The fastest way to find it depends on what you have in front of you right now. If you have a physical check, your account number is printed on it. If you have your debit card, the number is there too. If you do not have either, you can log into your Chase account online or call customer service.
Key Takeaways
- Your Chase account number appears on the bottom left of any check you have, after the routing number.
- On a Chase debit card, the account number is the longer number printed on the front, separate from the card number itself.
- You can find your account number by logging into Chase.com or the Chase mobile app under your account details.
- Calling Chase customer service at the number on the back of your card will connect you to someone who can read your account number to you.
Finding your account number on a check
If you have a Chase checkbook, look at the bottom of any check. You will see three sets of numbers printed in magnetic ink. The first set (usually nine digits) is your routing number. The second set is your account number. The third set is the check number itself.
The account number is typically 10 to 12 digits long. Write it down or take a photo of the check so you have it saved. If you do not have checks on hand, you can order them from Chase, but that takes several business days.
Finding your account number on your debit card
Your Chase debit card has multiple numbers on it, and it is easy to confuse them. The long number printed on the front of the card is your card number, not your account number. Your account number is printed separately, usually on the back of the card or in smaller print on the front.
The exact placement varies by card design. Some cards print the account number below the card number on the front. Others print it on the back near the signature strip. If you cannot locate it on the physical card, use one of the other methods below instead.
Finding your account number online or in the app
Log into Chase.com or open the Chase mobile app on your phone. Once you are signed in, go to your account details or account settings. The account number will be listed there along with your routing number and other account information.
In the mobile app, tap the account you want to view, then look for an option that says "Account Details" or "More Information." On the website, click on the account name and look for a section labeled "Account Information" or similar. Your account number will be displayed in full.
Calling Chase customer service
If you cannot find your account number through any other method, call the number on the back of your Chase debit card or the number listed on your Chase statements. A customer service representative will verify your identity by asking security questions, then read your account number to you.
Have your Social Security number, date of birth, and a recent statement or card handy when you call. The wait time varies depending on how busy the line is, but you should reach someone within a few minutes during business hours.
What to do if you need your account number urgently
If you need your account number right now and cannot access it through the methods above, the fastest option is to log into your Chase account online. The account number appears in your account details within seconds of signing in.
If you do not remember your Chase login password, use the "Forgot Password" option on Chase.com to reset it. You will need access to the email address or phone number associated with your account. This process usually takes a few minutes and does not require calling customer service.
Keeping your account number safe
Your account number is sensitive information. Do not share it with anyone who calls you claiming to be from Chase, even if they have information about your account. Chase will never ask for your account number over the phone.
When you give your account number to set up direct deposit or make a payment, make sure you are communicating with a trusted source — your employer's payroll department, your bank, or a creditor you recognize. If you are unsure whether a request is legitimate, hang up and call the organization directly using a phone number you know is correct.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit card. Your account number is a separate number, usually 10 to 12 digits, printed elsewhere on the card or visible in your online account. They are linked but not the same.
What is the routing number and how is it different from my account number?
Your routing number identifies Chase as your bank and the specific branch where your account is held. Your account number identifies your specific account within Chase. Both appear on the bottom of your checks, with the routing number first.
Can I use my account number to make a payment online?
Yes. Many billers and payment systems ask for your account number and routing number to set up automatic payments or one-time transfers from your Chase account. Make sure you are entering this information on a secure, trusted website.
What if I lost my debit card and cannot find my account number?
Log into your Chase account online or call customer service. You do not need your physical card to access your account number. Customer service can read it to you after verifying your identity.
Do I need my account number to open a new Chase account?
No. When you open a new account, Chase will assign you a new account number. You only need your account number if you already have an account and need to reference it for payments, transfers, or direct deposit setup.