The fastest way to find a Chase location

Chase has a branch locator tool on their website at chase.com/locations. Enter your address or zip code, and it shows you branches and ATMs within a set distance, along with hours, phone numbers, and which services each location offers. You can also call Chase customer service at 1-800-935-9935 to ask for the nearest branch.

If you need an ATM only—not a teller—Chase ATMs are in most grocery stores, gas stations, and shopping centers. The branch locator shows ATM-only locations separately from full branches, so you can choose based on what you need to do.

Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me." These apps use your phone's location and show real-time hours, directions, and customer reviews. The built-in maps are often faster than the Chase website if you just need directions.

Key Takeaways

  • Chase's branch locator at chase.com/locations shows branches and ATMs near you, with hours and available services for each location.
  • You can call 1-800-935-9935 to ask a representative which Chase location is closest and whether it offers the service you need.
  • Google Maps and Apple Maps show Chase locations with real-time hours and directions, often faster than the Chase website.
  • Chase ATMs are in grocery stores, gas stations, and shopping centers in addition to bank branches.
  • Some Chase services—like opening an account or getting a safe deposit box—are only available at full branches, not ATM-only locations.

What services are available at each location

Not all Chase locations offer the same services. A full branch has tellers, loan officers, and account managers. An ATM-only location lets you withdraw cash, deposit checks, and transfer money, but you cannot speak to a person or open a new account.

The branch locator tool lists which services each location has. If you need something specific—like a safe deposit box, a mortgage consultation, or to open a business account—check the listing before you go. Some services are only available at larger branches, and some require an appointment.

Many Chase branches also have a "Chase Private Client" section for customers with higher account balances. If you see that listed, it means the branch has advisors for investment and wealth management, but you need to meet minimum balance requirements to use it.

Finding a Chase location when you are traveling

If you are out of state or in an unfamiliar city, the branch locator still works the same way—enter the address or zip code where you are, and it shows nearby locations. Chase has branches in most states, though the number varies by region. Some states have many branches; others have very few.

Before you travel, you can also look up locations ahead of time and save the addresses. Chase ATMs work nationwide with your debit card, so you can withdraw cash at any Chase ATM even if you are far from home. There is no out-of-state fee for using a Chase ATM.

If you need to deposit a check while traveling, mobile check deposit through the Chase mobile app is often faster than finding a branch. You photograph the front and back of the check, and the deposit posts within one or two business days.

What to do if there is no Chase branch nearby

If you live in an area with no Chase branches, you can still be a Chase customer. Most banking—deposits, transfers, bill pay, loan payments—can be done through the Chase mobile app or website. Mobile check deposit lets you photograph checks instead of going to a branch.

For cash deposits, you can use a Chase ATM if one is nearby, or you can mail a check to Chase. The mailing address is on your statements and on the Chase website. Mail deposits take longer than in-person deposits, so plan ahead if you need the money quickly.

If you need to speak to someone in person about a complex issue—like disputing a transaction or applying for a large loan—you can visit any Chase branch, even if it is not your "home" branch. Tellers at any location can help with basic account questions and direct you to the right department for specialized services.

Using Chase ATMs outside the Chase network

Chase is part of the MoneyPass and Allpoint ATM networks. This means you can use ATMs at other banks and retailers without a Chase ATM fee. The other bank or retailer may charge you a fee, but Chase will not.

The Chase mobile app shows you MoneyPass and Allpoint ATMs as well as Chase ATMs. When you search for ATMs near you, you can filter to show all three networks, which gives you many more options than Chase locations alone.

If you use an ATM outside these networks, Chase charges a fee (usually $2.50 to $3.00 per transaction). The ATM operator may also charge you a separate fee. Both fees show up on your statement, so you can see exactly what you paid.

Checking branch hours and holiday closures

Chase branch hours vary by location. Most branches are open Monday through Friday during business hours and have limited Saturday hours. Some locations close on Sunday. The branch locator shows the exact hours for each location.

During federal holidays, most Chase branches close. You can still use Chase ATMs and the mobile app on holidays to withdraw cash, check your balance, and transfer money. If you need to speak to someone, you can call customer service at 1-800-935-9935, though wait times are often longer on holidays.

If a branch is temporarily closed for renovation or staffing issues, the branch locator usually shows that information. You can also call the branch directly to confirm it is open before you go.

Frequently Asked Questions

Can I do my banking at any Chase branch, or do I have to go to my home branch?

You can use any Chase branch for most services—deposits, withdrawals, account questions, and basic transactions. For some services like opening a new account or applying for a loan, any branch can help you, though they may refer you to a specialist at a different location if needed.

Do I need an appointment to visit a Chase branch?

You do not need an appointment for basic services like deposits or speaking to a teller. For longer consultations—like meeting with a loan officer or opening a business account—it is a good idea to call ahead and schedule an appointment so you do not wait.

What if the nearest Chase location is far away?

You can handle most banking through the Chase mobile app or website without visiting a branch. Mobile check deposit, bill pay, transfers, and account management all work online. For cash deposits, use a Chase ATM or mail a check to the address on your statement.

Are Chase ATMs free to use?

Chase ATMs are free for Chase customers. If you use an ATM from another bank or network, Chase charges a fee (usually $2.50 to $3.00). You can avoid fees by using Chase ATMs or ATMs in the MoneyPass and Allpoint networks, which do not charge Chase customers.

Can I deposit cash at a Chase ATM?

Yes. Most Chase ATMs accept cash deposits. The deposit posts to your account immediately, and you get a receipt. If the ATM is out of service or does not accept deposits, you can visit a branch or use mobile check deposit for checks.