Use Chase's branch locator tool or Google Maps to find the closest location
The fastest way to find a Chase branch near you is to use Chase's own branch locator at chase.com/locations. Enter your address, zip code, or city, and the tool shows branches and ATMs within a set distance, along with hours, phone numbers, and services available at each location. You can filter by whether you need a full branch (for account opening, loans, or complex transactions) or just an ATM (for deposits and withdrawals).
If you do not have a Chase account yet or prefer a map interface, Google Maps works just as well. Search "Chase near me" or "Chase ATM near me" and Google will show locations ranked by distance, current hours, and whether the branch is open right now. Google also displays customer reviews and phone numbers, which can be useful if you want to call ahead about wait times or specific services.
Both tools update regularly, but branch hours and services can change. If you are planning a trip to a branch for something specific—like opening an account, getting a cashier's check, or resolving a dispute—call ahead to confirm the branch offers that service and check current hours.
Key Takeaways
- Chase's branch locator at chase.com/locations is the official source and lets you filter by service type and distance.
- Google Maps shows the same locations with real-time hours and customer reviews, and works if you do not have a Chase account.
- Chase ATMs are more common than full branches and handle deposits, withdrawals, and balance checks without a teller.
- Call ahead if you need a specific service, because not all branches offer account opening, loans, or notary services.
The difference between a Chase branch and a Chase ATM
A full Chase branch has tellers and loan officers. You can deposit checks, withdraw cash, open accounts, apply for credit cards or loans, resolve account issues, and get services like notarization or cashier's checks. Branch hours are typically 9 a.m. to 5 p.m. on weekdays, with shorter Saturday hours and no Sunday service at most locations.
A Chase ATM is a machine that lets you withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance. ATMs are available 24/7 and do not require a teller. Chase ATMs are in many grocery stores, pharmacies, and other retail locations, not just Chase buildings. If you have a Chase debit card, you can use any Chase ATM without a fee; non-Chase customers may pay a fee.
If you only need cash or to deposit a check, an ATM is faster and available any time. If you need to open an account, discuss a loan, or handle a complex transaction, you need a full branch.
What to do if there is no Chase branch in your area
Chase has branches in most major cities and many suburbs, but rural areas may have no nearby location. If the closest branch is far away, you have several options. Chase offers online account opening for checking and savings accounts, so you can set up an account without visiting a branch. You can also deposit checks using the Chase mobile app—photograph the front and back of the check, and Chase deposits it electronically.
For cash deposits and withdrawals, you can use any Chase ATM, even if it is not in a Chase building. If there is no Chase ATM nearby, you can use ATMs from other banks, though you may pay an out-of-network fee (usually $2 to $3 per transaction). Some Chase accounts waive out-of-network ATM fees if you maintain a minimum balance or set up direct deposit.
If you need to speak to someone in person, you can call Chase customer service at the number on the back of your debit card or visit chase.com/contact. Many issues can be resolved over the phone or through the app without a branch visit.
How to search by service type
Chase's branch locator lets you filter by the services you need. When you enter your location, you can check boxes for "Account Services," "Lending," "Investment Services," or other options. This narrows the results to branches that offer what you are looking for, rather than showing every location.
For example, if you want to open a business account, you would filter for "Business Services" to find branches with business bankers on staff. If you need a mortgage, filter for "Lending" to find branches with loan officers. Not every Chase location offers every service, so filtering saves you a trip to a branch that cannot help you.
You can also call a branch directly before visiting. The locator tool shows the phone number for each location, and staff can tell you whether they offer the service you need and how long the wait is.
Mobile app alternatives to visiting a branch
The Chase mobile app handles many tasks without a branch visit. You can check balances, transfer money between accounts, pay bills, deposit checks by photograph, set up alerts, freeze your debit card if it is lost, and contact customer service through secure messaging. For account questions or disputes, you can start a chat with a representative through the app.
If you need to deposit cash, you cannot do that through the app—you need an ATM or a teller. But for most routine banking, the app is faster than a branch visit. If you do not have the app yet, download it from the Apple App Store or Google Play, then log in with your Chase username and password.
What to bring when you visit a branch
If you are opening a new account, bring a government-issued photo ID (driver's license, passport, or state ID) and proof of address (a recent utility bill, lease, or bank statement). If you are applying for a loan or credit card, bring recent pay stubs, tax returns, and information about your employment and income.
If you are depositing a check, bring the check and your debit card or account number. If you are resolving an account issue or dispute, bring any documentation related to the problem—transaction receipts, emails, or statements. Calling ahead to ask what documents you need saves time and prevents a wasted trip.
Frequently Asked Questions
Can I use a Chase ATM at a grocery store or pharmacy?
Yes. Chase ATMs are located inside many grocery stores, pharmacies, and retail locations, not just Chase buildings. You can withdraw cash, deposit checks, and check your balance at any of these machines 24/7. If you have a Chase debit card, there is no fee; non-Chase customers typically pay a fee of $2 to $3.
Do all Chase branches have the same hours?
No. Hours vary by location and day of the week. Most branches are open 9 a.m. to 5 p.m. on weekdays, with shorter Saturday hours and closed on Sunday, but some locations have different schedules. Check the branch locator or call ahead to confirm hours before you visit.
What if I need to deposit cash and there is no Chase ATM nearby?
You will need to visit a Chase branch or use an ATM from another bank (though you may pay a fee). Some Chase accounts waive out-of-network ATM fees if you maintain a minimum balance. Call Chase customer service to ask whether your account qualifies.
Can I open a Chase account without visiting a branch?
Yes. You can open a checking or savings account online at chase.com or through the mobile app using your Social Security number and a government-issued ID. You will need to verify your identity, but you do not need to visit a branch.
What should I do if the branch locator shows a location that is closed?
Chase occasionally closes or relocates branches. If the locator shows a location you know is closed, try refreshing the page or clearing your browser cache. If the problem persists, call Chase customer service at the number on your debit card to report it and find the nearest open branch.