Use Chase's branch locator tool or Google Maps to find the closest location
The fastest way to find a Chase branch near you is to go to chase.com/locations and enter your address or zip code. The tool shows branches and ATMs within a set distance, displays their hours, and tells you which services each location offers—some branches handle mortgages or business accounts, others are smaller and may not.
If you do not want to visit the Chase website, Google Maps works just as well. Search "Chase Bank near me" and the map will show every branch and ATM within a few miles, along with current hours, phone numbers, and customer reviews. The map updates in real time, so you can see which locations are open right now.
Both tools let you filter by service type. If you need to open an account, deposit a check, or speak to someone about a loan, search for full-service branches rather than ATM-only locations. ATMs can handle withdrawals, deposits, and balance checks, but they cannot process applications or complex transactions.
Key Takeaways
- Chase's branch locator at chase.com/locations shows hours, services, and distance from your address in seconds.
- Google Maps displays the same information and includes customer reviews and real-time open/closed status.
- Full-service branches handle accounts, loans, and complex transactions; ATM-only locations handle cash and deposits only.
- Many Chase branches are inside grocery stores or pharmacies, so check the location type before you travel.
- If a branch is closed, the locator tool will show you the next nearest location and its hours.
What services each type of location offers
Chase operates three types of locations: full-service branches, express branches, and ATMs. A full-service branch handles everything—opening accounts, applying for credit cards or loans, depositing checks, speaking to a banker about investments, and resolving account problems. These are the locations you need if you are new to Chase or have a complex transaction.
An express branch is smaller and faster. It handles basic transactions like deposits, withdrawals, and account questions, but usually does not have loan officers or investment advisors on staff. Express branches are common inside grocery stores, pharmacies, and shopping centers.
ATMs are the most limited. You can withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance. You cannot open an account, apply for a loan, or speak to anyone. Chase ATMs are free for Chase customers; non-customers may pay a fee depending on their bank.
The branch locator tool labels each location with its type, so you know what to expect before you go. If you are unsure whether a location can handle what you need, call ahead or use the chat feature on chase.com.
How to find a Chase location that is open right now
Chase branch hours vary by location. Most full-service branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays, with shorter Saturday hours and no Sunday service. Some locations in urban areas or shopping centers stay open later or open on Sunday, but this is not standard.
The branch locator tool and Google Maps both show current hours and whether a location is open at this moment. If you search on a weekday evening or weekend, the tool will flag locations that are closed and show you the next time they open. This saves you a trip to a locked door.
If you need to access your account outside branch hours, use Chase's mobile app or website—both are available 24/7. You can transfer money, pay bills, deposit checks by photo, and contact customer service through the app. ATMs are also available around the clock at most locations.
Finding a Chase branch in an unfamiliar area
If you are traveling or moving to a new city, the branch locator works the same way: enter the new address or zip code and it shows you every Chase location in that area. This is useful if you need to deposit a check, access cash, or handle account business while away from home.
Before you travel, note the address and phone number of the nearest branch. If you run into a problem—a card is declined, you lose your debit card, or you need to dispute a transaction—you can call that branch directly or visit in person. Having the information ahead of time means you are not searching for help when you are stressed.
Chase also has partnerships with other banks' ATMs through the MoneyPass and Allpoint networks. If there is no Chase ATM nearby, you may be able to use a partner ATM without a fee. The branch locator tool can show you these partner locations as well.
What to bring when you visit a branch
If you are opening an account, applying for a credit card, or handling a complex transaction, bring a government-issued photo ID and proof of address. Proof of address can be a utility bill, lease, or recent bank statement with your name and current address. If you are applying for a loan, bring recent pay stubs, tax returns, and proof of income.
If you are depositing a check or handling a simple transaction, you only need your debit card or account number. If you are disputing a transaction or reporting fraud, bring any documentation you have—receipts, emails, screenshots of unauthorized charges.
Call ahead if you are unsure what to bring. The branch can tell you exactly what documents they need, which saves time and means you will not have to make a second trip.
Alternatives if no Chase branch is nearby
If you live far from a Chase branch, you do not need to visit one for most transactions. Chase's mobile app and website handle deposits (by taking a photo of the check), transfers, bill payments, and account management. You can also call customer service at the number on the back of your debit card to handle disputes, report fraud, or ask questions.
For cash deposits or withdrawals, use a Chase ATM or a partner ATM through MoneyPass or Allpoint. The branch locator tool shows partner locations. If you absolutely need to speak to someone in person, you can schedule a video call with a banker through the app or website—this works for account questions, but not for opening a new account or applying for a loan.
If you move to an area with no Chase presence, consider whether switching banks makes sense. Some banks have stronger networks in certain regions, and switching is easier than paying out-of-network ATM fees every time you need cash.
Frequently Asked Questions
Do I have to pay a fee to use a Chase ATM?
No, Chase customers do not pay a fee to use Chase ATMs. Non-Chase customers may pay a fee—usually $2 to $3—depending on their bank. Some banks reimburse out-of-network ATM fees; check with your bank to see if yours does.
Can I deposit a check at a Chase ATM?
Yes. Most Chase ATMs accept check deposits 24/7. The check is usually credited to your account within one business day. You can also deposit checks through the Chase mobile app by taking a photo of the front and back.
What if the nearest Chase branch is more than an hour away?
You can handle most transactions online or through the app. For deposits, use an ATM or mobile check deposit. For account problems or disputes, call customer service. Video banking through the app lets you speak to a banker, though not for opening new accounts.
Are Chase branches inside grocery stores the same as regular branches?
No. Chase branches inside grocery stores are usually express locations with limited services. They handle basic transactions but may not have loan officers or investment advisors. The branch locator tool tells you which type each location is before you visit.
Can I open a Chase account at an ATM?
No. You must open an account at a full-service branch, over the phone, or online through chase.com. You cannot open an account at an ATM or express branch.