The fastest way to find a Chase location
Chase operates a branch locator tool on its website at chase.com/locations. Enter your address or zip code, and it shows you branches and ATMs within a set distance—usually sorted by how close they are to you. You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch; they will give you the address, hours, and what services that location offers.
If you need an ATM only, not a teller, Chase ATMs are in many grocery stores, gas stations, and other retail locations beyond standalone branches. The branch locator tool filters for ATM-only locations, which is faster than visiting a full branch if you only need cash or a deposit.
Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me." These apps use your phone's location and show hours, phone numbers, and directions in real time. The maps often include customer reviews and photos of the entrance, which can help if you are unfamiliar with the area.
Key Takeaways
- Chase's branch locator at chase.com/locations is the official source and shows both full branches and ATM-only locations with current hours.
- Calling 1-800-935-9935 gets you a human answer about the nearest branch and what services are available there.
- Google Maps and Apple Maps show Chase locations with real-time hours and directions if you prefer not to visit the Chase website.
- Many Chase ATMs are inside retail stores like grocery chains and gas stations, not just at bank buildings.
What to do before you go to a branch
If you need to do something beyond basic deposits or withdrawals, check whether your local branch handles it. Some branches do not offer safe deposit boxes, notary services, or mortgage consultations. The branch locator tool lists services at each location, so you can confirm before you travel.
Chase also offers many services by phone or through its mobile app without visiting a branch at all. You can transfer money, pay bills, deposit checks by photo, and dispute transactions from your phone. If you are unsure whether you need to go in person, call 1-800-935-9935 first and ask whether the task can be done remotely.
Hours and holiday closures
Most Chase branches are open Monday through Friday during business hours, with limited Saturday hours at many locations. Hours vary by branch—some open at 9 a.m., others at 10 a.m., and closing times range from 4 p.m. to 6 p.m. The branch locator shows the exact hours for each location.
Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. ATMs remain available 24/7 even when branches are closed. If you need to do something on a holiday, use the ATM or call customer service to see whether a phone representative can help.
Finding a Chase branch in another state or country
If you are traveling, the branch locator works the same way—enter the city or zip code where you will be, and it shows you nearby locations. Chase has branches in most U.S. states, though coverage is denser in some regions than others. The Northeast, Midwest, and parts of the West Coast have more branches than rural areas.
Chase also has relationships with other banks' ATM networks. If no Chase ATM is nearby, you may be able to use an ATM from a partner bank without a fee, depending on your account type. Ask your bank about surcharge-free ATM networks before you travel.
What to bring when you visit
For most transactions, you only need your debit card or account number. If you are opening a new account, applying for a loan, or setting up a safe deposit box, bring a government-issued photo ID and proof of address (a recent utility bill or lease works). For notary services, bring the document you need notarized and your ID.
If you are depositing a check, bring the check and your debit card or account number. If you are making a large cash deposit, Chase may ask for additional information for fraud prevention purposes—this is standard practice at all banks.
Alternatives if no branch is nearby
Chase's mobile app lets you deposit checks by taking a photo, transfer money between accounts, pay bills, and check your balance without visiting a branch. You can also call customer service at 1-800-935-9935 to handle many tasks by phone, including disputing charges, freezing your card, or asking about your account.
If you need cash and no Chase ATM is nearby, you can withdraw money at most grocery store checkout counters using your debit card, even if you do not make a purchase. Some retailers charge a small fee for this service, but it is often cheaper than using an out-of-network ATM.
Frequently Asked Questions
Can I do everything at an ATM that I can do at a branch?
No. ATMs let you withdraw cash, deposit checks and cash, transfer money between your accounts, and check your balance. You cannot open a new account, apply for a loan, get a notary, or access a safe deposit box at an ATM. For those services, you need a branch.
Do I need an appointment to visit a Chase branch?
Walk-ins are welcome at most Chase branches for routine transactions like deposits and withdrawals. For complex services like mortgage consultations or business account setup, making an appointment online or by phone ensures a representative is available when you arrive.
What if my local Chase branch does not offer the service I need?
Call 1-800-935-9935 and ask which nearby branch offers that service, or ask whether it can be done by phone or app. Many services can be handled remotely, and customer service can tell you whether you need to visit in person.
Are Chase ATMs free to use if I have a Chase account?
Yes, using a Chase ATM with a Chase debit card or account is free. Using an ATM from another bank may charge a fee unless your account includes surcharge-free ATM access through a partner network. Check your account terms or call customer service to confirm.
Can I use a Chase ATM without a debit card?
Yes. You can use cardless ATM withdrawal if you have the Chase mobile app and your phone has the right technology. You can also call customer service to arrange a cash withdrawal at a branch without your card, though you will need to verify your identity.