Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 4 and 6 p.m.
Chase does not set a single opening time across all branches. Your local branch's hours depend on its location, whether it's in a mall or standalone, and staffing. The most common weekday schedule is 9 a.m. to 5 p.m., but branches in urban areas or high-traffic locations often stay open until 6 p.m. or later. Some branches open as early as 8 a.m.
Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., though a growing number of branches have extended Saturday hours to 4 or 5 p.m. Most Chase branches are closed on Sundays, with rare exceptions in major cities. Holiday hours are shorter or closed entirely.
The fastest way to find your branch's exact hours is to visit Chase.com, use the branch locator tool, enter your zip code or address, and click on the branch name. The hours appear on the branch details page. You can also call the branch directly or use Google Maps, which pulls Chase's official hours.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 4 and 6 p.m., but hours vary by location.
- Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches are closed on Sunday.
- The Chase branch locator on Chase.com shows your specific branch's hours in seconds.
- Holiday hours are often shorter or closed, so check before visiting on a holiday.
- You can call your branch directly or check Google Maps for the most current hours.
How to find your branch's hours online
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code, city, or address. A map appears with nearby branches listed below. Click on the branch name or address to open its details page.
The details page shows the branch's full address, phone number, and hours for each day of the week. If the branch has extended hours on certain days, those are listed separately. Some branches also show whether they offer services like notary, safe deposit boxes, or coin counting.
If the hours shown are grayed out or marked "Temporarily Modified," the branch may have reduced hours due to staffing or a local event. Call the branch to confirm before making a trip.
What to do if your branch is closed
Chase operates ATMs 24/7 at most branches and many other locations. You can withdraw cash, deposit checks using mobile deposit or an ATM with a check slot, transfer money between accounts, and check your balance at any Chase ATM without a fee.
For services that require a teller—such as depositing large amounts of cash, ordering cashier's checks, or opening a new account—you have three options: visit during business hours, call the branch to schedule an appointment, or use Chase's mobile app or website to handle many transactions remotely. Chase also offers phone banking at 1-800-935-9935 for account questions and some services.
If you need to speak to someone outside branch hours, Chase's customer service line is available 24/7. Some branches also offer drive-through service, which may have different hours than the lobby.
Drive-through hours and lobby hours are different
Many Chase branches have a drive-through window with separate hours from the main lobby. Drive-through hours often extend 30 minutes to an hour past lobby closing time. Some branches open the drive-through before the lobby opens.
When you look up your branch online, check whether the hours listed are for the lobby, drive-through, or both. If only one set of hours appears, call the branch to ask about drive-through availability. Drive-through service is limited to deposits, withdrawals, and balance inquiries—you cannot open accounts or handle complex transactions through the window.
Holiday closures and modified hours
Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays.
On the day before or after a major holiday, many branches operate on reduced hours—often opening at 10 a.m. instead of 9 a.m., or closing at 3 p.m. instead of 5 p.m. Check Chase.com or call your branch a few days before a holiday to confirm whether it will be open and what hours to expect.
ATMs remain available 24/7 on holidays, so you can still withdraw cash or deposit checks using mobile deposit even if the branch is closed.
Using mobile banking and ATMs outside branch hours
The Chase mobile app and Chase.com let you handle most banking tasks without visiting a branch: transfer money between accounts, pay bills, deposit checks by photograph, send money to other people, and check your balance. These services work around the clock, seven days a week.
If you need to deposit cash or get a cashier's check, you must visit a branch or ATM during operating hours. Chase ATMs accept cash deposits at most locations and are available 24/7. Some ATMs also accept check deposits through a slot or scanner.
For questions about your account or services outside business hours, call Chase customer service at 1-800-935-9935. You can also start a chat through the mobile app or website, though response times may be slower outside business hours.
Frequently Asked Questions
Are all Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 or 2 p.m., but some in urban areas stay open until 4 or 5 p.m. A small number of branches are closed on Saturday. Check your specific branch's hours on Chase.com or call to confirm.
Can I deposit cash at a Chase ATM after the branch closes?
Yes. Most Chase ATMs accept cash deposits 24/7, and the money posts to your account within one business day. Some ATMs may have daily deposit limits. Check your account settings or call Chase to learn your limit.
What if I need to open a new account outside branch hours?
You can open many Chase accounts online through the website or mobile app without visiting a branch. For accounts that require in-person verification or to discuss options with a banker, you must visit during branch hours or schedule an appointment by calling your local branch.
Do Chase branches have different hours during the week?
Some branches do. A few locations may close earlier on certain weekdays or open later. Always check your specific branch's hours, as they can vary day to day. The branch locator on Chase.com shows hours for each day of the week.
Is Chase customer service available 24/7?
Yes. You can call Chase customer service at 1-800-935-9935 anytime to ask account questions, report fraud, or request help with certain services. Response times may be longer outside business hours, but the line is staffed around the clock.