Chase branch hours vary by location, but most open at 9 a.m. and close between 5 and 6 p.m. on weekdays
Chase does not set a single closing time across all branches. Each location has its own schedule, and hours differ on weekends. Some branches stay open until 6 p.m. on Friday; others close at 5 p.m. every day. A few high-traffic locations open on Saturday mornings, but most do not. The only way to know your branch's exact hours is to look it up by address.
You can find your branch hours three ways: search the Chase website branch locator, call the branch directly, or use Google Maps. The branch locator is fastest if you know your zip code or address. If you call, have your account number ready—the automated system may ask for it before routing you to a person.
Chase also offers services outside branch hours through ATMs, mobile banking, and phone support. ATMs work 24/7. Phone banking is available most days from early morning to late evening, though hours vary by service type. Online banking has no time restrictions.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are rare; most branches are closed on weekends, though some locations may have limited Saturday service.
- The Chase branch locator on their website shows exact hours for your specific location.
- ATMs, mobile app, and phone banking work outside branch hours for deposits, transfers, and account questions.
- Calling your branch directly is the fastest way to confirm hours if you need to visit in person.
How to find your branch's exact hours
Go to chase.com and use the branch locator tool. Enter your zip code or street address. The results show every Chase location near you, with hours listed for each day of the week. Some branches display a note if hours change seasonally or for holidays.
If you do not have internet access, call Chase customer service at 1-800-935-9935. Tell them your address or zip code, and they will read you the hours for nearby branches. You can also call the branch directly if you already know its phone number.
Google Maps also displays Chase branch hours. Search "Chase Bank near me" and tap any location. The hours appear on the right side of the screen, along with current status (open or closed). This method works on phones and computers.
What you can do outside branch hours
Chase ATMs work around the clock. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope slots), transfer money between accounts, and check your balance. Most ATMs accept deposits 24/7, though some older machines may have different rules.
The Chase mobile app lets you transfer money, pay bills, deposit checks by photo, and manage accounts any time. You can also set up alerts, freeze your debit card, and view transaction history. The app works on iPhone and Android.
Chase phone banking is available most days from 7 a.m. to 11 p.m. Eastern time. You can pay bills, transfer funds, report fraud, and ask account questions. Hours may be shorter on weekends and holidays. Call 1-800-935-9935 to reach a representative.
Holiday hours and seasonal changes
Chase branches close on major federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays.
When a holiday falls on a weekday, the branch is closed that day. If the holiday falls on a weekend, the branch may close on the nearest weekday instead. Check the branch locator or call ahead if you plan to visit around a holiday.
ATMs and online banking remain open on holidays. If you need to deposit a check or withdraw cash on a holiday, use an ATM or mobile deposit instead of visiting the branch.
Differences between Chase locations
Chase branches in busy urban areas often stay open later than suburban branches. Downtown locations may close at 6 p.m. on weekdays, while branches in smaller towns may close at 5 p.m. A few high-traffic branches open on Saturday from 9 a.m. to 1 p.m., but this is uncommon.
Some Chase locations inside grocery stores or shopping centers follow different hours than standalone branches. These in-store branches may open earlier or close later to match store hours. Always check the specific location rather than assuming all branches follow the same schedule.
Chase also operates some drive-through-only locations in certain areas. These have limited hours and may not offer all services available at full-service branches. The branch locator notes which locations are drive-through only.
What to bring when you visit in person
Bring a government-issued photo ID for any transaction that requires verification. This includes opening an account, withdrawing large amounts of cash, or resolving account issues. A driver's license, passport, or state ID card all work.
If you need to deposit a check, bring the check and your account number or debit card. For wire transfers, you will need the recipient's bank details. If you are closing an account or requesting a new card, bring your ID and the account you want to close or modify.
For most routine transactions like deposits or balance inquiries, you only need your debit card or account number. If you are unsure what to bring, call the branch ahead of time and ask what documents you need.
Frequently Asked Questions
Are Chase branches open on Saturday?
Most Chase branches are closed on Saturday. A small number of high-traffic locations open on Saturday morning, usually from 9 a.m. to 1 p.m., but this varies by location. Check the branch locator or call your local branch to confirm if Saturday hours are available.
What time does Chase close on Friday?
Most Chase branches close at 5 p.m. on Friday, though some stay open until 6 p.m. Hours depend on your specific location. Use the branch locator or call ahead to confirm your branch's Friday closing time.
Can I deposit a check after the branch closes?
Yes. Use mobile deposit through the Chase app to photograph and deposit a check any time. You can also deposit checks at Chase ATMs that have envelope slots or mobile deposit capability. Both methods work 24/7.
Is Chase customer service available after the branch closes?
Yes. Phone banking is available most days from 7 a.m. to 11 p.m. Eastern time. Online banking and the mobile app work around the clock. ATMs are also available 24/7 for withdrawals, transfers, and deposits.
Do Chase hours change for holidays?
Yes. Chase branches close on major federal holidays like Thanksgiving, Christmas, and Independence Day. ATMs and online banking remain open. Check the branch locator or call ahead if you plan to visit near a holiday.