Chase closes at 1 p.m. on Saturday at most branches, but hours vary by location
Most Chase branches close at 1 p.m. on Saturday, which is earlier than their weekday closing time of 5 or 6 p.m. However, some branches stay open until 2 p.m. or 3 p.m., and a small number of high-traffic locations may remain open later. The only way to know your specific branch's Saturday hours is to check directly—Chase does not publish a single Saturday closing time that applies everywhere.
Chase branches are closed on Sunday. If you need banking services on the weekend, you have options beyond Saturday morning visits: mobile deposit through the Chase app, ATM withdrawals and deposits, and online transfers all work 24/7. For services that require a teller—like depositing cash, getting a cashier's check, or opening a new account—you will need to visit during weekday hours or find a Saturday slot before 1 p.m.
Key Takeaways
- Most Chase branches close between 1 p.m. and 3 p.m. on Saturday; check your branch's specific hours before you go.
- You can find your branch's Saturday hours by searching for the location on Chase.com, calling the branch directly, or using the Chase mobile app.
- Chase branches are completely closed on Sunday, so Saturday is your only in-person weekend option.
- Mobile deposit, ATM access, and online transfers work around the clock on weekends if you do not need a teller.
- If you need a service that requires a teller on the weekend, plan to visit early Saturday morning or use a weekday instead.
How to find your specific branch's Saturday hours
The fastest way is to visit Chase.com and use the branch locator. Enter your zip code or address, select your branch from the results, and the hours for that location appear on the branch details page. Saturday hours are listed separately from weekday hours. If the page does not show Saturday hours clearly, the branch may be closed on Saturday entirely—some smaller locations do not open weekends.
You can also call your branch directly. The phone number appears in the branch locator results. Ask specifically about Saturday closing time, because staff may give you the general weekday schedule if you do not ask. If you are planning a visit, confirm the hours the day before, since holiday schedules sometimes change Saturday hours without notice.
The Chase mobile app also shows branch hours. Open the app, tap the menu, select "Locations," enter your zip code, and tap your branch. Hours appear in the location details. This method works even if you are away from home and need to find a different Chase branch in another city.
What you can and cannot do on Saturday without a teller
ATMs work 24/7, so you can withdraw cash, deposit checks, and transfer money between your own accounts any time, including Saturday evening and Sunday. Mobile deposit through the Chase app lets you photograph checks and deposit them from home—the image must be clear, both sides must be visible, and the check must be signed. Deposits made after 9 p.m. or on Sunday may not post until Monday.
Online bill pay, peer transfers through Chase QuickPay, and wire transfers initiated through the app or website all process outside of branch hours. However, wire transfers initiated after 5 p.m. on a weekday or at any time on Saturday or Sunday typically do not send until the next business day.
Services that require a teller—opening a new account, ordering a cashier's check, disputing a transaction in person, getting a replacement debit card, or depositing cash—must happen during branch hours. If you need cash deposited before Monday, you must visit Saturday morning before your branch closes.
Planning a Saturday visit to Chase
Arrive at least 30 minutes before closing time. Tellers move slower as closing approaches, and if you arrive at 12:45 p.m. at a branch that closes at 1 p.m., staff may not have time to help you. Saturday mornings between 9 a.m. and 11 a.m. are usually less crowded than late morning.
Bring your ID and any documents related to your transaction. If you are depositing checks, bring the checks and your debit card or account number. If you are opening an account, bring a government-issued ID, proof of address (a utility bill or lease dated within the last 60 days), and your Social Security number. If you are disputing a charge, bring your debit card and any receipts or documentation related to the transaction.
If your branch is closed on Saturday or you cannot make it before closing time, consider whether you can handle the transaction online or through the app first. Many account changes, transfers, and disputes can be started digitally and completed by phone with a representative during the week.
Chase weekend services that do not require a branch visit
Chase customer service is available by phone 24/7 at 1-800-935-9935. You can report a lost or stolen card, dispute a transaction, ask about your account balance, or get help with a transfer. A representative can answer most questions and start many processes that do not require physical documents or signatures.
The Chase app offers live chat with a representative during certain hours, though not 24/7 like phone support. Check the app for current chat availability in your time zone. Email support is also available but typically takes 24 to 48 hours for a response.
If you have a Chase credit card question, the number on the back of your card connects you to a dedicated team that may have different hours than the main customer service line. Check your card or statement for the specific number.
What happens if you miss Saturday closing time
If you need a service that requires a teller and you cannot visit Saturday, your next in-person option is Monday during weekday hours. Most Chase branches open at 9 a.m. on weekdays and close at 5 or 6 p.m., though some locations have different hours. Check your branch's weekday schedule on Chase.com.
If your need is urgent—you lost your debit card, suspect fraud, or need to dispute a charge—call 1-800-935-9935 immediately. Chase can cancel a card, freeze your account, or start a dispute investigation over the phone without waiting for a branch visit. Many issues can be resolved or at least documented by phone on the same day.
For cash deposits that cannot wait until Monday, look for a Chase ATM that accepts cash deposits. Not all ATMs have this feature, but most full-service branches and many standalone locations do. The deposit posts to your account within one business day.
Frequently Asked Questions
Can I deposit cash at a Chase ATM on Saturday night?
Yes, if the ATM accepts cash deposits. Most full-service Chase branches have at least one ATM that takes cash, and the deposit posts within one business day. Check the ATM screen or look for a label indicating cash deposit capability before you insert your cash. If the ATM does not accept deposits, it will reject the cash.
What if my branch is not open on Saturday at all?
Some smaller Chase branches do not open on weekends. If yours is closed Saturday, use mobile deposit for checks, ATMs for cash withdrawals, or call customer service at 1-800-935-9935 for account questions. For services requiring a teller, you will need to visit during weekday hours or find a different Chase branch nearby that is open Saturday.
Do Chase branches have different hours during holidays?
Yes. Chase branches close on major holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day. Some branches may also close early on the day before a holiday. Check Chase.com or call your branch a few days before a holiday if you plan to visit.
Can I do a wire transfer on Saturday?
You can initiate a wire transfer through the Chase app or website on Saturday, but it will not send until Monday morning. Wires initiated after 5 p.m. on a weekday or at any time on Saturday or Sunday are queued for the next business day. If you need a wire to send the same day, you must initiate it at a branch before 5 p.m. on a weekday.
Is there a Chase branch open on Sunday?
No. All Chase branches are closed on Sunday. Your only weekend in-person option is Saturday morning before your branch closes. For Sunday banking needs, use the mobile app, ATMs, or call customer service.