Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m.

Chase does not set a single opening time across all branches. Each location sets its own hours based on customer traffic and staffing. The most common weekday schedule is 9 a.m. to 5 p.m., but branches in busy areas or shopping centers often stay open until 6 p.m. or later. Some branches open as early as 8 a.m.; others start at 10 a.m.

Saturday hours are shorter — typically 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m. — and vary widely by branch. Most Chase branches are closed on Sundays, though a small number in major cities may have limited Sunday hours. The only way to know your specific branch's hours is to check the Chase website or call the branch directly.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m., but hours differ by location.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m.; most branches are closed Sundays.
  • You can find your branch's exact hours on Chase.com by entering your zip code, or by calling the branch directly.
  • Chase customer service by phone is available 24/7, so you can reach someone outside branch hours for account questions and transactions.

How to find your branch's hours online

Go to Chase.com and use the branch locator tool. Enter your zip code or address, and the results will show each nearby branch with its full hours for every day of the week. The locator also shows whether the branch has a drive-through, ATM, or safe deposit boxes.

If you have the Chase mobile app, you can search for branches directly from the app's menu. The hours displayed are usually current, but branch schedules can change for holidays or staffing reasons, so calling ahead is wise if you need a specific service on an unusual day.

What you can do outside branch hours

Chase customer service by phone is open 24 hours a day, 7 days a week. You can call the number on the back of your debit card or credit card to check your balance, report a lost card, dispute a transaction, or ask questions about your account. Phone lines are typically shorter late at night or early morning.

ATMs are available around the clock at most Chase locations and at partner banks in the Allpoint network. You can withdraw cash, deposit checks using mobile deposit, transfer money between accounts, and check your balance without visiting a branch. Mobile deposit — photographing a check with your phone — works 24/7 through the Chase app.

Online banking through Chase.com or the mobile app lets you pay bills, transfer money, set up automatic payments, and manage your accounts at any time. For wire transfers, international payments, or complex transactions, you will need to call customer service or visit a branch during business hours.

Holiday hours and closures

Chase branches are closed on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays.

When a branch is closed for a holiday, you can still use ATMs, mobile banking, and phone customer service. If you need to deposit a check or handle a transaction that requires a teller, plan ahead and visit the branch the day before the holiday. Check the Chase website or call your branch in advance if you are unsure whether it will be open on a specific date.

Drive-through and after-hours options

Many Chase branches have drive-through windows with the same hours as the main branch. Some drive-throughs stay open slightly later than the lobby — for example, a branch that closes at 5 p.m. might have a drive-through open until 6 p.m. Check your branch's specific hours online or by phone to confirm.

A few Chase locations have after-hours deposit envelopes or night depositories, which let you deposit cash or checks even when the branch is closed. These are most common at branches in commercial areas. If your branch has one, you can use it anytime, but the deposit will not be processed until the next business day.

What to bring and how long it takes

For most in-person transactions — opening an account, getting a cashier's check, or resolving a dispute — bring a government-issued photo ID and your debit card or account number. During busy times (lunch hours and Friday afternoons), wait times can stretch to 20 or 30 minutes. Early morning or mid-week visits are usually faster.

If you need a specific service that requires a specialist — such as a mortgage consultation or business banking setup — call ahead to schedule an appointment. This guarantees you will see the right person and avoid a long wait.

Frequently Asked Questions

Can I deposit a check at Chase after the branch closes?

Yes, through mobile deposit in the Chase app — photograph both sides of the check and submit it anytime, day or night. The funds typically appear in your account within one business day. If your branch has a night depository, you can also drop an envelope with a check inside, though it will not be processed until the next business day.

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday, usually from 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., but hours vary by location. Some branches in smaller towns or rural areas may be closed on Saturday. Check your specific branch's hours online or by phone.

What if I need to reach Chase outside of branch hours?

Call the number on the back of your card — customer service is available 24/7. You can also use the Chase mobile app or website to check your balance, transfer money, pay bills, and handle most account tasks without speaking to anyone.

Do Chase branches close for lunch?

No, Chase branches do not close for lunch. They stay open continuously during their posted hours. However, wait times are often longer during the lunch hour (noon to 1 p.m.), so you may wait longer if you visit then.

Can I open a new account outside of branch hours?

You can start the process online through Chase.com or the mobile app, but you will need to visit a branch or complete a video call with a banker to finish opening the account. Some accounts can be opened entirely online, but most require identity verification in person or by video.