Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.
Chase does not publish a single set of hours for all branches. Each location sets its own schedule based on customer traffic and staffing. Most branches open at 9 a.m. Monday through Friday, but closing time ranges from 5 p.m. to 6 p.m. depending on the branch. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sunday.
The fastest way to find your branch's exact hours is to visit chase.com, enter your zip code or address in the branch locator, and click on the specific location. The hours appear on that branch's page. You can also call the branch directly — the phone number is listed in the same locator. If you need to handle a transaction outside branch hours, Chase offers 24/7 options through its mobile app, website, and ATMs.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday.
- Use the Chase branch locator at chase.com to find your specific branch's hours and phone number.
- You can deposit checks, transfer money, and check balances through the Chase app or website at any time, even when branches are closed.
- ATMs are available 24/7 for cash withdrawals and some other transactions.
How to find your branch's hours online
Go to chase.com and look for the branch locator tool, usually found in the "Locations" or "Find a Branch" section of the website. Enter your zip code, city, or street address. The search will show nearby branches with their full hours, phone numbers, and services offered at each location.
Click on the specific branch you plan to visit. The hours display for each day of the week. If a branch has different hours on a holiday, that information usually appears on the branch page as well. Bookmark or save the page if you visit that branch regularly.
What to do if you need banking outside branch hours
Chase's mobile app and website let you handle most transactions without visiting a branch. You can transfer money between accounts, pay bills, deposit checks by taking a photo, check your balance, and review recent transactions at any time. These services work 24/7, including nights, weekends, and holidays.
For cash withdrawals or deposits, use a Chase ATM. Chase has over 16,000 ATMs nationwide, and most are available around the clock. If you need to speak with someone outside branch hours, Chase offers phone support. The number to call appears on your debit card and on your online account dashboard.
Chase hours on holidays and special days
Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. Check your branch's page on chase.com before visiting on or around a holiday.
During holiday weeks, some branches may have reduced hours. Call ahead or check the website if you are planning a visit during a holiday period. ATMs and online banking remain available even when branches are closed.
Differences between Chase branch types
Chase operates full-service branches, express branches, and ATM-only locations. Full-service branches handle all transactions — deposits, withdrawals, account opening, loan applications, and more. Express branches are smaller and may have limited services or shorter hours. ATM-only locations have no staff and only provide cash withdrawals and deposits through machines.
When you search for a branch on chase.com, the listing shows which type of location it is and what services are available there. If you need a specific service like opening an account or applying for a loan, confirm that your nearest branch offers it before you go.
Phone and online support when branches are closed
Chase customer service is available by phone 24/7. The number to call is on your debit card, in your online account, or on the Chase website. When you call, you can ask about your account, report a lost card, dispute a transaction, or get help with other issues. Wait times are usually shorter during business hours, but support is available anytime.
For routine questions, the Chase website and app often have answers without requiring a phone call. You can also message Chase through the app or website and receive a response during business hours. Email support is slower than phone or in-app messaging.
Frequently Asked Questions
Are all Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but some locations have different hours or are closed. Use the branch locator on chase.com to check your specific location's Saturday hours before you go.
Can I deposit a check after the branch closes?
Yes. You can deposit checks through the Chase mobile app by taking photos of the front and back of the check. The deposit usually posts to your account within one business day. You can also deposit checks at a Chase ATM if your ATM accepts check deposits — not all do.
What if I need to withdraw cash and the branch is closed?
Use a Chase ATM, which is available 24/7. Chase has over 16,000 ATMs across the country. You can also withdraw cash at many non-Chase ATMs, though you may be charged a fee. Check your account settings in the Chase app to see which ATMs are fee-free in your area.
Do Chase branches have different hours during the week?
Most branches have the same hours Monday through Friday, but some locations may open or close earlier on certain days. Check your specific branch's page on chase.com to see if weekday hours vary.
Can I open a new account outside of branch hours?
You can start the account opening process online or through the Chase app at any time, but you may need to visit a branch or complete a video call with a banker to finish. Check chase.com for details on which accounts can be opened entirely online and which require a branch visit.