Chase branch hours vary by location, and most branches close between 5 and 6 p.m. on weekdays
Chase does not set a single closing time for all branches. Each location has its own hours, which typically run from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m. on weekdays, with shorter Saturday hours and no Sunday service at most branches. Some high-traffic locations stay open until 7 p.m. on certain days. To find when your specific branch closes today, you need to check that branch's schedule directly—calling, visiting the website, or using the branch locator tool.
If you need to deposit money, pay a bill, or speak to someone in person, knowing your branch's exact closing time matters. A branch that closes at 5 p.m. may already be locked by 4:50 p.m., and arriving five minutes before closing may not give you time to complete a transaction. Chase's mobile app and website let you handle many tasks without visiting a branch, which is often faster than waiting for business hours.
Key Takeaways
- Most Chase branches close between 5 and 6 p.m. on weekdays, but hours vary by location and some branches stay open later.
- The fastest way to find your branch's closing time is to use the Chase branch locator on chase.com or call the branch directly.
- Chase mobile app and online banking let you transfer money, pay bills, and deposit checks without visiting a branch during business hours.
- If you need cash or in-person help after hours, Chase ATMs are available 24/7 and some locations have extended weekend hours.
How to find your branch's closing time right now
Go to chase.com and use the "Find a Branch" tool in the top navigation. Enter your zip code or city, and the results will show each nearby branch with its full hours for today. The listing includes phone numbers—calling your branch directly takes 30 seconds and confirms whether they are still open and how long until closing.
If you are already in the Chase mobile app, tap the menu icon (three horizontal lines), select "Locations," and search by zip code or address. The app shows hours for today and the rest of the week. You can also tap "Call" directly from the app to reach the branch without leaving it.
A third option is to call Chase customer service at 1-800-935-9935 and ask for your branch's hours. They can also tell you whether a specific service (like notary or safe deposit box access) is available at that location today.
What you can do online instead of visiting a branch
If your branch is closed or closing soon, the Chase app and website handle most transactions without a visit. You can transfer money between your own accounts, send money to another person using Zelle, pay bills, deposit checks by taking a photo of the front and back, and check your balance or recent transactions.
For larger deposits or cash withdrawals, you can use any Chase ATM 24/7. ATMs accept deposits and dispense cash at any hour. If you need to deposit a large amount of cash or a check that the mobile app will not accept, you may need to wait until the branch reopens, but most everyday banking happens faster through the app than waiting in line.
Chase branch hours on weekdays versus weekends
Weekday hours are typically 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., depending on the branch. Some branches in busy areas open at 8 a.m. or stay open until 7 p.m. Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., and most Chase branches do not open on Sunday. Holiday schedules differ—branches close on major holidays like Thanksgiving, Christmas, and New Year's Day.
If you are planning a visit, check the branch's hours for the specific day you want to go. A branch that closes at 5 p.m. on Tuesday might close at 1 p.m. on Saturday, so do not assume the same schedule applies all week.
What happens if you need help after hours
Chase customer service is available by phone 24/7 at 1-800-935-9935. They can answer questions about your account, report fraud, reset your PIN, or help you troubleshoot the mobile app. You do not have to wait for a branch to open to get help with most issues.
If you need to speak to someone in person—for example, to open a new account, apply for a loan, or discuss investment options—you will need to visit during business hours. Some Chase locations offer video banking appointments outside normal hours, which you can schedule through the app or by calling customer service.
Using Chase ATMs and mobile deposit when branches are closed
Chase ATMs work 24/7 and accept cash deposits, check deposits, and withdrawals. If you need to deposit a check after your branch closes, use mobile deposit through the app instead: take photos of the front and back of the check, enter the amount, and submit. The funds are usually available within one business day.
For cash deposits after hours, find a Chase ATM near you using the branch locator tool. The ATM will accept bills and coins and provide a receipt. If you are depositing a large amount of cash, the ATM may have a daily limit—check your account terms or ask customer service what your limit is.
Frequently Asked Questions
Can I deposit a check at a Chase ATM after the branch closes?
Yes. Chase ATMs accept check deposits 24/7. Take a photo of the front and back using mobile deposit in the app for faster processing, or use the ATM's envelope deposit slot. ATM deposits typically post within one business day.
What if I need cash and the branch is closed?
Use any Chase ATM to withdraw cash 24/7. If you do not know where the nearest ATM is, use the branch locator tool on chase.com or in the app and filter for ATMs. You can also withdraw cash at many non-Chase ATMs, though you may pay a fee.
Does Chase have different hours on holidays?
Yes. Chase branches close on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Check the branch locator tool or call ahead to confirm hours on or around a holiday.
Can I open a new account or apply for a loan online?
You can start applications online for some products, but opening a new checking or savings account or applying for certain loans may require a branch visit or a video appointment with a banker. Call customer service at 1-800-935-9935 to ask whether your specific request can be completed online.
How do I schedule a video banking appointment outside branch hours?
Open the Chase mobile app, go to Locations, select your branch, and look for the video banking option. You can also call customer service at 1-800-935-9935 to schedule an appointment with a banker who can help with account questions, loans, or other services.