Chase has thousands of branches, and the fastest way to find the address of the one nearest you is through their branch locator tool on Chase.com

Go to chase.com, scroll to the bottom of the page, and click "Find a Branch or ATM." Enter your city, state, or ZIP code. The tool shows you every Chase branch in that area, along with the street address, phone number, hours, and which services that location offers (like mortgage services or wealth management).

If you do not have internet access, call Chase customer service at 1-800-935-9935 and tell them your location. They can give you the address and hours of the nearest branch. If you are calling about a specific account issue, have your account number ready.

Chase also operates inside some Walmart locations. These are called Chase in Walmart branches and may have limited services. The branch locator will tell you which services are available at each location.

Key Takeaways

  • The Chase branch locator at chase.com is the fastest way to find an address, phone number, and hours for any Chase location near you.
  • You can call 1-800-935-9935 to speak with someone who can tell you the address and services of your nearest branch.
  • Some Chase branches operate inside Walmart stores and may offer fewer services than full-size branches.
  • The branch locator shows which specific services each location offers, so you know whether that branch handles what you need.

Using the Chase branch locator on your phone or computer

Open a web browser and go to chase.com. At the very bottom of the page, you will see a footer with links. Look for "Find a Branch or ATM" and click it. A search box will appear.

Type in your city and state, or your ZIP code, and hit search. The results show a map with pins marking each location, and a list below with the full address, phone number, and hours for each branch. Click on any result to see more detail, including which services that branch offers and whether it has a drive-through or ATM.

If you are looking for a specific service—like a mortgage consultant or business banking—the locator lets you filter by service type before you search. This saves you a trip to a branch that does not offer what you need.

What information the branch locator shows you

The Chase locator provides the street address, city, state, and ZIP code for each branch. It also lists the phone number you can call that specific branch directly, not the general customer service line.

Hours are shown for weekdays, Saturdays, and Sundays. Some branches have different hours on different days, and some are closed on Sundays. The locator updates this information regularly, but hours can change, so calling ahead before a trip is still a good idea.

The locator also shows whether the branch has an ATM, a drive-through, and which specialized services are available—mortgage, investment, business banking, or wealth management. If you need a service that is not listed, that branch may not offer it, and you may need to visit a different location or handle it by phone or online.

Calling Chase directly for branch information

If you prefer to speak with someone, call 1-800-935-9935. This is Chase's main customer service line and is available 24/7. Tell the representative your city or ZIP code, and they will give you the address, phone number, and hours of nearby branches.

If you are an existing Chase customer and have questions about a specific account or service, have your account number ready. The representative can also tell you whether a particular branch offers the service you need or direct you to one that does.

Wait times can be long during business hours, especially early morning or lunch time. Calling early in the morning or late evening often means shorter waits.

Finding a Chase branch when you are traveling

If you are out of state or in an unfamiliar area, the branch locator works the same way—just enter the city and state where you are. Chase has branches in all 50 states, though the density varies. Rural areas may have fewer branches nearby.

If you need cash and cannot find a Chase branch, you can use any ATM that displays the Chase logo or the Allpoint network logo. Many of these are in grocery stores, pharmacies, and convenience stores. Using an out-of-network ATM may charge you a fee, but it is faster than finding a branch.

If you need to deposit a check or handle a transaction that requires a teller, you will need an actual branch. The locator can help you find the nearest one before you travel.

Chase branches inside Walmart stores

Chase operates banking services inside many Walmart locations under the name "Chase in Walmart." These locations offer basic services like deposits, withdrawals, and account opening, but not all services available at full-size branches.

The branch locator will show you which Walmart locations have Chase services and what those services are. Hours usually match the Walmart store hours, which are often longer than traditional bank branches. These locations are useful for quick transactions but may not have mortgage consultants or business banking services.

Frequently Asked Questions

Can I go to any Chase branch to handle my account?

Yes. Any Chase branch can handle most account services—deposits, withdrawals, account changes, and questions. Some specialized services like mortgage or investment advice may only be available at certain branches, so the locator can tell you which branch offers what you need.

What if there is no Chase branch near me?

You can handle most banking online through chase.com or the Chase mobile app, or by phone at 1-800-935-9935. You can deposit checks by taking a photo with the mobile app. If you need cash, you can use any ATM with the Chase logo or Allpoint network logo, though out-of-network ATMs may charge a fee.

Do I need an appointment to visit a Chase branch?

Walk-ins are welcome at most Chase branches for routine transactions. For complex services like opening a business account or meeting with a mortgage consultant, calling ahead to schedule an appointment is a good idea, especially during busy times.

How do I find the phone number for a specific Chase branch?

Use the branch locator at chase.com and search for your location. Each branch listing includes its direct phone number. You can also call the main line at 1-800-935-9935 and ask for the phone number of a specific branch.