Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not publish a single set of hours for all branches. Each location sets its own schedule based on local demand and staffing. Most branches are open Monday through Friday from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., with shorter Saturday hours (usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.) and closed on Sundays. Some high-traffic branches in urban areas stay open later on weekdays.

The fastest way to find your branch's exact hours is to visit Chase.com, enter your zip code in the branch locator, and click on the specific branch. You can also call the branch directly or use the Chase mobile app, which shows hours for branches near you.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.; most branches are closed on Sundays.
  • The Chase branch locator on Chase.com shows the exact hours for any specific location.
  • Chase ATMs are available 24/7, and you can handle many transactions by phone or mobile app outside of branch hours.

How to find your nearest branch and its hours

Go to Chase.com and select "Locations" or use the branch locator tool. Enter your zip code or city name. The results will show each nearby branch with its full address, phone number, and hours for each day of the week. You can also filter by services offered (like a safe deposit box or notary) if you need something specific.

If you prefer to call, dial the main Chase customer service line at 1-800-935-9935 and ask for the hours of your nearest branch. They can also tell you whether that branch offers the service you need.

What you can do outside of branch hours

Chase ATMs work 24/7 and accept deposits, withdrawals, and transfers. You can deposit checks using the mobile app's mobile check deposit feature, which lets you photograph the front and back of a check and submit it without visiting a branch. Funds typically post within one business day.

For account questions, payments, or transfers, use the Chase mobile app or call 1-800-935-9935. Phone lines are open 24/7 for account inquiries and most transactions. If you need to speak with someone about a loan, credit card, or investment account, wait times may be shorter during business hours, but you can still reach someone at night or on weekends.

Saturday and Sunday hours

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Some branches in busy areas may stay open until 3 p.m. or 4 p.m. on Saturday. Very few branches are open on Sunday; if you need a Sunday appointment, call ahead to confirm.

If you cannot reach a branch during its hours, remember that Chase ATMs, the mobile app, and phone banking are available around the clock. You can also schedule an appointment with a banker through the Chase app or website, which sometimes offers more flexible times than walk-in hours.

Holiday hours and closures

Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. Check the branch locator on Chase.com a few days before a holiday to confirm whether your branch will be open.

ATMs and phone banking remain available on holidays. If you need to make a payment or transfer on a holiday, use the mobile app or ATM to avoid any delays.

Appointment scheduling and wait times

You can schedule an appointment with a Chase banker through the Chase mobile app, Chase.com, or by calling your branch directly. Scheduling ahead often reduces wait time, especially during lunch hours (noon to 1 p.m.) and late afternoon (4 p.m. to closing), when branches are busiest.

Walk-ins are welcome, but you may wait 15 to 45 minutes depending on the time of day and how many customers are ahead of you. If you need help with something complex—like opening a business account, discussing a mortgage, or resolving a dispute—an appointment is worth the extra step.

Frequently Asked Questions

Are Chase ATMs open 24/7?

Yes. Chase ATMs are available around the clock for deposits, withdrawals, transfers, and balance inquiries. You can use any Chase ATM, even if it is not at your home branch.

Can I do my banking outside of branch hours?

Yes. The Chase mobile app, Chase.com, and phone banking (1-800-935-9935) are available 24/7 for most transactions. You can pay bills, transfer money, deposit checks by photo, and check your balance anytime.

What if my branch is closed and I need to deposit cash?

Use a Chase ATM to deposit cash 24/7. The funds will post to your account within one business day. If you need the deposit to post immediately, you will need to visit during branch hours.

Do all Chase branches have the same hours?

No. Each branch sets its own hours based on location and demand. Use the branch locator on Chase.com to see the exact hours for your nearest location.

Can I schedule an appointment outside of branch hours?

You can schedule an appointment through the Chase mobile app or Chase.com at any time. The appointment will be for a time when the branch is open, but you can book it whenever it is convenient for you.