Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Chase does not set a single closing time across all branches. Your local branch might close at 5 p.m., 5:30 p.m., or 6 p.m. depending on the location and day of the week. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sundays. The fastest way to find your exact branch hours is to visit Chase.com, use the branch locator tool, enter your zip code or address, and click on the specific branch — the hours appear on that location's page.

If you cannot reach your branch during business hours, Chase offers phone support seven days a week. Customer service is available at 1-800-935-9935 for account questions, card services, and general banking needs. Wait times are typically shorter on weekday mornings and longer on Friday afternoons and weekends.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches do not open on Sunday.
  • The Chase branch locator on Chase.com shows the exact hours for your nearest location.
  • Chase customer service by phone is available seven days a week at 1-800-935-9935.
  • Chase ATMs are available 24 hours a day, seven days a week for withdrawals, deposits, and balance inquiries.

How to find your branch's specific hours

Go to Chase.com and click "Locations" or use the branch and ATM locator tool. Type in your zip code, city, or street address. The search results show all Chase branches and ATMs near you, ranked by distance. Click on the branch name to open its details page — hours appear there along with the address, phone number, and services offered at that location.

Some branches have limited hours or are closed on certain days. If you see a branch listed but no hours displayed, call that location directly or use the phone number provided to confirm it is still open. Chase occasionally closes branches or adjusts hours, so checking online before you travel saves a trip.

What you can do outside branch hours

Chase ATMs work 24 hours a day. You can withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance at any Chase ATM without visiting a branch. If you need to deposit a check after hours, use a Chase ATM with mobile deposit capability or the Chase mobile app — mobile check deposit is available anytime and the funds typically post within one business day.

For account issues that require a person, call 1-800-935-9935 anytime. Chase customer service representatives handle account questions, fraud reports, card locks, and payment issues over the phone. If you are calling about a specific branch service — such as opening a new account or getting a cashier's check — the representative can tell you whether you need to visit in person or if it can be handled by phone or mail.

Saturday and Sunday banking at Chase

Most Chase branches open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., depending on the location. Some high-traffic branches stay open until 3 p.m. on Saturday. Very few Chase branches open on Sunday; if you need Saturday or Sunday service, check your branch's hours on Chase.com first.

If your branch is closed on the weekend, you can still use Chase ATMs, mobile banking, and phone support. You can also deposit checks through the mobile app or mail them to Chase. For urgent issues like a lost card or fraud, call 1-800-935-9935 — this line operates seven days a week.

Holiday hours and closures

Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. Hours may be reduced the day before or after a holiday. Check Chase.com or call your branch directly if you are banking around a holiday.

ATMs and online banking remain available on holidays. If you need to make a payment or transfer money on a holiday, use the Chase mobile app, Chase.com, or an ATM. Payments made online or through the app on a holiday typically process the next business day.

Drive-through and after-hours services

Some Chase branches have drive-through windows with extended hours — typically open until 6 p.m. or 7 p.m. on weekdays. Not all branches have drive-through service, so check your location's details on Chase.com. Drive-through service is usually limited to deposits, withdrawals, and quick transactions; complex requests may require you to park and go inside.

If you need a service that requires a banker — such as opening a new account, applying for a loan, or discussing investment options — you must visit during branch hours. These services cannot be completed at an ATM or over the phone.

Frequently Asked Questions

What time does my Chase branch close?

Most branches close at 5 or 6 p.m. on weekdays, but hours vary by location. Use the Chase branch locator on Chase.com, enter your zip code, and click your branch to see its exact closing time. You can also call the branch directly.

Can I deposit a check at Chase after the branch closes?

Yes. Use a Chase ATM with deposit capability, or use mobile check deposit through the Chase mobile app anytime. ATM deposits post within one business day, and mobile deposits typically post the next business day.

Is Chase open on Sunday?

Most Chase branches are closed on Sunday. Check your specific branch on Chase.com to confirm. You can still use ATMs, the mobile app, and phone support on Sunday.

What should I do if I need help outside branch hours?

Call Chase customer service at 1-800-935-9935 anytime, seven days a week. For non-urgent issues, use the Chase mobile app or Chase.com to transfer money, pay bills, or check your balance.

Do Chase ATMs have the same hours as branches?

No. Chase ATMs are available 24 hours a day, seven days a week, even when branches are closed. You can withdraw cash, deposit checks, and check your balance at any time.