Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.
Chase does not publish a single set of hours for all branches. Each location sets its own schedule based on customer traffic and staffing. Most branches in urban and suburban areas open Monday through Friday from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., with shorter Saturday hours (usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.) and closed Sundays. Some high-traffic branches stay open later on weekdays.
The fastest way to confirm your specific branch's hours is to search for it on Chase.com, call the branch directly, or use the Chase mobile app to look up the location. Holiday schedules also change—most branches close on major holidays like Thanksgiving, Christmas, and New Year's Day, though some may have modified hours.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and most branches are closed on Sundays.
- You can find your branch's exact hours on Chase.com, the Chase mobile app, or by calling the branch directly.
- Chase ATMs are available 24/7, and you can handle many transactions online or through the mobile app outside of branch hours.
How to find your nearest Chase branch and its hours
Go to Chase.com and use the "Find a Branch" tool. Enter your zip code or city, and the site will show all nearby branches with their full hours, phone numbers, and services offered. The Chase mobile app has the same feature—tap the menu, select "Locations," and search by address or zip code.
If you already know which branch you use, call it directly. The phone number appears in your statements, on your debit card, or in the branch locator. A staff member can confirm hours and tell you if the branch has any temporary closures or holiday changes coming up.
What you can and cannot do outside branch hours
Chase ATMs work 24/7, so you can withdraw cash, deposit checks (at ATMs with deposit capability), transfer money between accounts, and check your balance anytime. You can also pay bills, transfer funds, and deposit checks through the Chase mobile app or website at any hour.
What you cannot do outside branch hours: speak to a banker in person, open a new account at a branch, get a cashier's check, report a lost card in person, or resolve complex account issues face-to-face. For urgent problems outside business hours, call Chase customer service at the number on the back of your card—they handle fraud reports, lost cards, and account locks 24/7.
Chase phone and online support hours
Chase customer service is available 24/7 by phone. Call the number on the back of your debit card or credit card, and you will reach a representative any time of day or night. This line handles fraud reports, lost or stolen cards, account locks, and general questions.
Online banking through Chase.com and the Chase mobile app is available 24/7 with no time restrictions. You can log in, check balances, transfer money, pay bills, deposit checks, and view transactions at any hour. Some scheduled maintenance windows may briefly interrupt service, but Chase typically performs maintenance during late-night hours and notifies customers in advance.
Saturday and Sunday hours at Chase branches
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Some high-traffic locations may stay open until 3 p.m. or 4 p.m. on Saturday. Nearly all Chase branches are closed on Sunday, though a small number of locations in major cities may have Sunday hours—check your specific branch to be sure.
If you need to handle a transaction on the weekend and your branch is closed, use an ATM for cash withdrawals and deposits, or log into online banking to transfer money or pay bills. For anything that requires speaking to a banker, you will need to visit during weekday hours or call customer service.
Holiday closures and temporary hour changes
Chase branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. Hours may be modified on the day before or after a holiday.
To learn about your branch has special hours around a holiday, check the branch locator on Chase.com a few days before the holiday, or call the branch directly. ATMs and online banking remain available 24/7 even when branches are closed.
Frequently Asked Questions
Can I deposit a check at Chase outside of branch hours?
Yes. If your branch has a deposit-enabled ATM, you can deposit checks 24/7. You can also use the Chase mobile app to deposit checks by taking a photo of the front and back—the funds typically appear in your account within one business day. Both methods work anytime, day or night.
What should I do if I need to speak to someone and the branch is closed?
Call the customer service number on the back of your card. Chase customer service is available 24/7 and can handle most account questions, fraud reports, and urgent issues. For something that requires an in-person visit, note the branch's hours and plan to visit during business hours.
Are Chase ATMs available outside of branch hours?
Yes. Chase ATMs are available 24/7, even when branches are closed. You can withdraw cash, deposit checks (at ATMs with deposit capability), transfer money, and check your balance anytime. ATM fees may apply if you use a non-Chase ATM.
Do all Chase branches have the same hours?
No. Each branch sets its own hours based on location and customer traffic. Most open at 9 a.m. on weekdays and close between 5 and 6 p.m., but some stay open later. Always check your specific branch's hours on Chase.com or by calling ahead.
Can I open a new account online if the branch is closed?
Yes. You can open many Chase accounts online through the website or mobile app 24/7 without visiting a branch. Some account types may require a phone call to customer service or an in-person visit, so check the account details during the application process.