The fastest way to find a Chase location
Chase has a branch locator tool on its website at chase.com/locations. Enter your address or zip code, and it shows you branches and ATMs within a set distance — usually defaulting to 5 miles, but you can adjust that. The map displays hours, services available at each location (like notary or safe deposit boxes), and whether that branch handles specific services like mortgage applications or business banking.
You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch. They can tell you what services that location offers and whether you need an appointment for anything specific.
If you have the Chase mobile app, you can search for locations directly from the app's menu. This is useful if you are already out and need to find the closest ATM quickly.
Key Takeaways
- The Chase website locator at chase.com/locations shows branches and ATMs with hours and available services.
- Not all Chase branches offer the same services — some handle mortgages or business accounts while others handle basic deposits and withdrawals only.
- You can call 1-800-935-9935 to confirm a branch is open or to ask whether they offer a specific service before you go.
- Chase ATMs are in many grocery stores, pharmacies, and other retail locations beyond standalone branches.
What services are available at different branch types
Chase branches vary in what they can do. A full-service branch handles checking and savings accounts, loans, credit cards, and investment services. A smaller branch or "express" location may only handle deposits, withdrawals, and account questions. Some branches specialize in business banking or wealth management.
The locator tool tells you which services each location offers. If you need something specific — like opening a business account, applying for a mortgage, or getting a safe deposit box — check the listing before you go. Some services require an appointment, especially for complex transactions.
Finding Chase ATMs outside of branches
Chase ATMs are not just at bank branches. You will find them in many grocery stores (like Kroger and Safeway), pharmacies (like Walgreens and CVS), and other retail locations. The branch locator shows ATM-only locations separately from full branches, so you can filter for ATMs if that is all you need.
If you use a Chase debit card at an ATM that is not Chase-owned, you may be charged a fee by the other bank. Using a Chase ATM keeps you from paying that surcharge. The locator tool helps you avoid that cost by showing you where Chase ATMs actually are.
What to do if there is no Chase branch nearby
If you live in a rural area or a region where Chase does not have branches, you can still bank with Chase entirely online. You can open an account, deposit checks using mobile check deposit, transfer money, pay bills, and manage your account through the website or app without ever visiting a physical location.
For cash deposits, you can use Chase ATMs if any are nearby, or you can visit a branch when you travel to a larger city. Some people in remote areas use a different bank for everyday cash needs and keep a Chase account for online services or specific products.
Using the mobile app to find locations on the go
The Chase mobile app has a built-in locator. Open the app, tap the menu, and look for "Find a branch or ATM" or similar wording. You can search by address, zip code, or let the app use your phone's location to show you what is closest. The app shows real-time information about whether a branch is currently open.
This is especially useful if you are traveling and need to find a Chase location in an unfamiliar city. The app also shows you which services that location offers, so you know whether they can handle what you need before you make the trip.
Confirming hours before you go
Chase branch hours vary by location. Many branches are open Monday through Friday during business hours, with limited Saturday hours and no Sunday service, but some locations have different schedules. The locator tool shows the exact hours for each branch.
Hours can change seasonally or for holidays, so if you are planning a trip to a branch for something important, call ahead at 1-800-935-9935 or use the locator to confirm. This is especially important if you need a specific service that may require an appointment.
Frequently Asked Questions
Can I deposit cash at a Chase ATM?
Yes, most Chase ATMs accept cash deposits 24 hours a day. The money is usually added to your account the same day or next business day, depending on when you deposit it. Check your account settings or the ATM screen to confirm the deposit went through.
Do I need an appointment to visit a Chase branch?
For basic transactions like deposits or withdrawals, no appointment is needed. For more complex services like opening a business account, applying for a mortgage, or setting up investment services, an appointment is usually required. Call ahead or check the locator to see what that branch recommends.
Can I use a Chase ATM if I do not have a Chase account?
Yes, but you will be charged a fee by Chase for using their ATM without a Chase account. The fee varies but is typically $2 to $3 per transaction. If you use Chase ATMs regularly, opening an account may save you money.
What if the nearest Chase branch is far away?
You can handle most banking online through the Chase website or app — opening accounts, transferring money, paying bills, and depositing checks by phone camera. For cash deposits, use a Chase ATM if one is nearby, or visit a branch when you are in a larger city.
Does Chase have branches in every state?
No. Chase has a strong presence in most states but is not in every region. Use the locator tool to see if there is a branch or ATM near you. If not, online banking or a different bank may be a better fit for your needs.