Check Chase's branch locator tool first

The fastest way to find a Chase branch near you and confirm it is open today is to use Chase's official branch locator at chase.com/locations. Enter your address, zip code, or city name. The tool shows every branch within your search radius, displays today's hours for each one, and tells you which services are available at that location (some branches do not have a full-service desk or safe deposit boxes).

The locator also shows ATM-only locations if you need cash but do not need to speak with a banker. Each listing includes the branch phone number — calling ahead takes 30 seconds and confirms the hours are current, especially useful on holidays when some branches close early or stay shut.

If you are looking for a specific service — opening an account, getting a cashier's check, accessing a safe deposit box — the locator tells you which branches offer it. Not all Chase locations have every service.

Key Takeaways

  • Chase's branch locator at chase.com/locations shows real-time hours for today and lets you filter by service type.
  • Most Chase branches are open Monday through Friday 9 a.m. to 5 p.m., with limited Saturday hours, but hours vary by location and change seasonally.
  • Calling the branch directly confirms today's hours and whether the service you need is available at that location.
  • Chase ATMs are available 24/7 at most branches and thousands of other locations, even when the branch itself is closed.
  • Holiday schedules differ from regular hours — many branches close entirely or operate on reduced hours on federal holidays.

Typical Chase branch hours and what varies

Most Chase branches operate Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours usually from 9 a.m. to 1 p.m. or 2 p.m. Chase branches do not open on Sunday. However, hours vary significantly by location — urban branches often stay open later, while suburban or rural branches may close at 4 p.m. or open at 10 a.m.

Some Chase branches operate extended hours on certain weekdays. A few high-traffic locations stay open until 6 p.m. or 7 p.m. on weekdays. The only reliable way to know your specific branch's hours is to check the locator or call.

Holiday schedules are different from regular hours. On federal holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day, most Chase branches close entirely. Some holidays like Presidents' Day or Memorial Day may result in reduced hours rather than full closure. The branch locator and the branch phone number will show holiday adjustments.

Using Google Maps and Apple Maps as a backup

If you cannot reach Chase's website or prefer a faster search, Google Maps and Apple Maps both show Chase branch locations, hours, and real-time status. Search "Chase Bank near me" in either app. The results display today's hours, whether the branch is currently open or closed, and user reviews that sometimes flag recent changes.

These maps are usually accurate but occasionally lag behind official updates. If the locator and the map disagree, trust the Chase locator or call the branch directly. Maps are useful for seeing which branch is closest and getting turn-by-turn directions, but they should not be your only source for confirming hours.

What to do if your nearest branch is closed

If your nearest Chase branch is closed today, you have several options depending on what you need. For deposits, withdrawals, and balance checks, use a Chase ATM — they are available 24/7 at most branches and at thousands of other locations including grocery stores, gas stations, and other banks' ATM networks (though out-of-network ATM fees may apply). Chase ATMs are free for Chase customers.

For services that require a banker — opening an account, applying for a loan, disputing a transaction, or accessing a safe deposit box — you will need to visit during business hours. If your branch is closed today, find another Chase location that is open, or call your branch to schedule an appointment for tomorrow or later in the week.

Chase also offers phone and online banking for many transactions. You can transfer money, pay bills, deposit checks by photo, and manage your account from the Chase mobile app or website without visiting a branch.

Calling ahead to confirm services and avoid a wasted trip

Before traveling to a Chase branch, especially if you need a specific service, call the branch directly. The phone number appears in the locator tool. A 30-second call confirms the branch is open today, tells you the current wait time, and verifies that the service you need is available at that location.

Some services require an appointment. If you are opening a new account, applying for a credit card, or discussing a mortgage, the banker may ask you to schedule a time slot rather than walk in. Calling ahead prevents a wasted trip and ensures someone is available to help you.

If you reach voicemail, the message usually states the branch's hours and may direct you to the locator or customer service line. Chase customer service is available by phone 24/7 and can answer questions about your account, even if your branch is closed.

Holiday closures and seasonal hour changes

Chase branches close on New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. On these days, all branch services are unavailable, but ATMs remain open 24/7.

During the winter holidays (late November through early January), some branches adjust their hours or close early on certain days. Summer hours may differ from winter hours at some locations. The locator tool reflects these changes, but if you are planning a visit more than a week out, call the branch to confirm.

If you need to conduct banking on a holiday, use the Chase mobile app or website for online transactions, or visit a Chase ATM. For urgent issues that cannot wait, Chase customer service can often help by phone.

Frequently Asked Questions

Are Chase ATMs free to use if I have a Chase account?

Yes. Chase ATMs are free for all Chase account holders, 24/7. If you use an ATM that is not owned by Chase, you may be charged a fee by Chase and by the ATM operator. Some Chase accounts include out-of-network ATM fee reimbursement — check your account terms or ask a banker.

Can I do everything I need at a Chase ATM instead of visiting a branch?

No. ATMs let you withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance. They do not let you open an account, apply for a loan, access a safe deposit box, or dispute a transaction. For those services, you need to visit a branch during business hours or call customer service.

What if I need to visit a Chase branch but do not know which one is closest?

Use the branch locator at chase.com/locations and enter your zip code or address. It shows every branch within your search area, sorted by distance, with hours and available services for each one. Google Maps and Apple Maps also show nearby branches with directions.

Do all Chase branches have the same hours?

No. Hours vary by location. Most branches open at 9 a.m. and close at 5 p.m. on weekdays, but some open at 10 a.m. or close at 4 p.m. Saturday hours range from 9 a.m. to 1 p.m. or 2 p.m., and some branches do not open on Saturday. Check your specific branch in the locator or call to confirm.

What should I do if I need banking services on a Sunday?

Chase branches do not open on Sunday. Use the Chase mobile app or website for online transactions like transfers, bill payments, and check deposits. For urgent account issues, call Chase customer service at the number on the back of your card — they are available 24/7. For cash, use a Chase ATM.