Where to find your account number in Chase Mobile
Open the Chase Mobile app and tap the account you want to view. On the account details screen, your account number appears near the top, usually below the account name and current balance. The full number is displayed in plain text — you do not need to unlock anything or navigate through settings to see it.
If you have multiple accounts, each one shows its own number when you select it. Checking accounts, savings accounts, money market accounts, and credit cards all display their numbers in the same location. The number stays visible as long as the account is open in the app.
The account number shown in the app is the same number printed on your checks, statements, and debit card. You can use it for wire transfers, direct deposits, bill payments, and any other transaction that requires your account identifier.
Key Takeaways
- Your Chase account number appears on the main account details screen in the mobile app, below the account name and balance.
- The number displayed in the app matches the number on your checks and statements, so you can use it for any transaction requiring your account ID.
- Each account you hold shows its own number when you select it from your account list.
- You can screenshot or write down the number for reference, though you can always return to the app to view it again.
Steps to locate your account number
Launch the Chase Mobile app and sign in with your username and password. On the home screen, you will see a list of all your Chase accounts — checking, savings, credit cards, and any other products you hold.
Tap the account whose number you need. The app opens to that account's details page. Look for the account number displayed prominently near the top of the screen, typically positioned just below the account name or nickname and the current balance.
If the number is partially hidden or truncated on your screen, scroll up slightly or rotate your phone to landscape mode to see the full number. Some phones display the complete number in portrait mode without scrolling.
What to do if you cannot see the account number
If the account number does not appear on the main details screen, check that you are viewing the correct account type. Credit cards sometimes display the card number instead of the underlying account number — if you need the account number for a credit card, look for a separate "Account Details" or "Account Information" section within the card's menu.
For deposit accounts (checking and savings), the account number should always be visible on the first screen after you select the account. If it is not showing, try closing the app completely and reopening it. Log out and log back in if the problem persists.
If you still cannot locate the number after these steps, contact Chase customer service through the app or by phone. They can confirm your account number and help you troubleshoot any display issues with your specific account type.
Using your account number for transfers and payments
Once you have your account number, you can use it to set up direct deposits from an employer or government agency, receive wire transfers from other banks, or provide it to a third party who needs to send you money. The account number alone is not enough to access your account — a thief would also need your routing number and other identifying information — but it is still worth keeping it private when possible.
When you initiate a transfer or payment within the Chase app itself, you usually do not need to enter your account number manually. The app already knows which account you are transferring from. You only need the number when moving money to or from accounts outside of Chase, or when setting up recurring payments with a biller who does not have a direct connection to Chase.
Saving your account number for future reference
You can take a screenshot of your account details screen and save it to your phone's photo library, or simply write the number down in a secure location. Many people keep a list of their account numbers in a password manager or a locked notes app rather than storing them in plain text.
If you lose access to the app temporarily, you can also find your account number on paper statements, which Chase mails monthly unless you have switched to paperless statements. Your debit card also displays the last four digits of your checking account number, though the full number appears only on statements and in the app.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your account number identifies your specific account at Chase. Your routing number identifies the Chase branch or processing center that handles your account. You need both numbers to set up a direct deposit or wire transfer. Chase's routing number is the same for all customers in your region, but your account number is unique to you.
Can I see my account number if I am locked out of the app?
If you cannot log into the app, you can call Chase customer service and they will provide your account number over the phone after verifying your identity. You can also check a paper statement if you receive one by mail, or log into Chase.com on a computer to view the same information.
Why does my credit card show a different number than my checking account?
Credit cards have their own card numbers, which are different from the underlying account number. If you need the account number for a credit card (for example, to link it to another service), look for an "Account Details" or "Account Information" option within the credit card section of the app. The account number is separate from the 16-digit card number.
Is it safe to share my account number?
Your account number alone cannot be used to withdraw money or access your account without additional information like your routing number, PIN, or password. However, it is still wise to share it only with people and organizations you trust. Never provide your account number in response to an unsolicited email or phone call.