Order checks through Chase online banking, by phone, or in person at a branch
You can order checks from Chase in three ways: through your online banking account, by calling Chase customer service, or by visiting a branch in person. The online method is fastest — you can place an order in minutes and receive checks in 7 to 10 business days. Phone and in-person orders follow the same timeline. Chase charges for checks; the cost depends on the style and quantity you order, and prices vary by account type.
You will need your account number and routing number to place an order. If you do not know these, you can find them on a check you already have, in your online banking dashboard, or by calling Chase. Have this information ready before you start.
Key Takeaways
- Online ordering through your Chase account is the fastest method and takes about 7 to 10 business days from order to delivery.
- You can order checks by phone at the number on the back of your debit card, or visit a Chase branch to order in person.
- Chase charges a fee for checks based on the quantity and style you choose; standard checks cost less than designer or specialty options.
- You will need your account number and routing number to complete an order, both of which appear on existing checks or in online banking.
Ordering checks online through Chase banking
Log into your Chase online banking account and look for the "Checks" or "Order Checks" option, usually found under Account Services or a similar menu. Click through to the check ordering portal. You will see options for check style, quantity, and personalization. Standard checks are the least expensive option; designer checks and specialty formats cost more.
Select the quantity you want — Chase typically offers packs of 25, 50, or 100 checks. Enter your delivery address and confirm your account number and routing number. Review the total cost, including any fees, and complete the order. You will receive a confirmation email with an order number. Checks ship within 7 to 10 business days and arrive by mail.
If you do not see a check ordering option in your online banking menu, your account type may not support online ordering. Call Chase or visit a branch to place an order instead.
Ordering checks by phone
Call the customer service number on the back of your Chase debit card. Tell the representative you want to order checks. Have your account number, routing number, and delivery address ready. The representative will walk you through style and quantity options and provide a total cost.
Phone orders take the same 7 to 10 business days to arrive. You will receive a confirmation number when the order is placed. Write it down or ask for it to be emailed to you so you can track the order if needed.
Ordering checks in person at a Chase branch
Visit any Chase branch during business hours and ask a teller to help you order checks. Bring a form of identification and your debit card or account number. The teller will show you available styles and take your order on the spot. You can pay the check fee immediately or have it charged to your account.
In-person orders follow the same 7 to 10 business day timeline. Ask the teller for a receipt or confirmation number before you leave.
Understanding check fees and delivery time
Chase charges for checks based on the style and quantity. Standard checks are the least expensive; designer checks, checks with images, or specialty formats cost more. Prices vary, so ask for the total cost before you confirm your order. Some account types, such as certain premium or business accounts, may have different pricing or discounts on check orders.
All orders — online, phone, or in-person — take 7 to 10 business days to arrive by mail. This timeline begins when Chase processes your order, not when you place it. If you need checks urgently, ask whether expedited shipping is available; some branches can print temporary checks or provide a few checks at the counter while you wait for your full order.
What to do if you do not receive your checks
If your checks do not arrive within 10 business days, contact Chase with your order confirmation number. The bank can track the shipment and resend checks if they were lost in the mail. Keep your confirmation number and the date you placed the order so Chase can look up the details quickly.
If checks arrive damaged or with errors in personalization, contact Chase immediately. The bank will reprint and resend them at no additional charge. Do not use damaged checks; return them to Chase or destroy them.
Reordering checks and managing your supply
You can place a new check order anytime through the same method you used before. Many people order a new supply when they have about 25 checks left, so the new order arrives before they run out. If you order online regularly, Chase may save your preferences, making repeat orders faster.
If you change your address, update it in your Chase account before ordering checks. Checks will be mailed to the address on file. If you need checks sent to a different address, call Chase or visit a branch to place a special order.
Frequently Asked Questions
How much do Chase checks cost?
Cost varies by style and quantity. Standard checks are the least expensive option; designer or specialty checks cost more. Call Chase or check your online banking portal to see current pricing for the style you want.
Can I order checks if I have a savings account instead of a checking account?
No. Checks are only available for checking accounts. If you have only a savings account, you cannot order checks through Chase.
What if I made a mistake on my check order?
Contact Chase as soon as possible with your order confirmation number. If the order has not yet been printed, Chase may be able to cancel it and issue a refund. If checks have already been printed, you may need to place a new order and destroy the incorrect checks.
Can I order checks for a business account?
Yes. Business checking accounts can order checks through the same methods — online, phone, or in person. Pricing and options may differ from personal accounts, so ask Chase about business check styles and costs.
Do I need to order checks in person, or can I do it all online?
Most customers can order online, which is the fastest method. If your account does not support online ordering, you can order by phone or in person. Call Chase to confirm which methods are available for your account type.