You can hide a Chase savings account from your app view, but the account still exists and Chase still reports it

The Chase mobile app lets you hide savings accounts, checking accounts, and other linked accounts from your dashboard view. This means the account won't show up when you open the app or scroll through your account list. However, hiding an account does not close it, freeze it, or remove it from Chase's records. The bank still holds your money, still reports the account to credit bureaus if it's a credit product, and still sends statements and tax documents to your registered address.

Hiding is useful if you want to reduce clutter on your dashboard, keep an emergency fund out of sight so you don't spend it, or simply prefer not to see certain accounts when you check your balance. It's not useful if you're trying to hide money from a spouse, creditor, or court order—those entities can still see the account through legal channels, and hiding it on your app won't change that.

Key Takeaways

  • Hiding an account on the Chase app removes it from your dashboard view but does not close the account or change its status with the bank.
  • You can hide or unhide accounts at any time by adjusting settings in the app; the process takes less than a minute.
  • Hidden accounts still receive deposits, earn interest, and appear on your statements and tax forms.
  • Hiding an account is not the same as closing it and will not affect your credit score or account history.

How to hide a savings account in the Chase app

Open the Chase mobile app and log in. Tap the menu icon (three horizontal lines) in the bottom right corner, then select "Accounts." You'll see a list of all accounts linked to your profile. Find the savings account you want to hide and swipe left on it (on iPhone) or long-press it (on Android). A menu will appear with options including "Hide Account." Tap that option and confirm when prompted.

The account will immediately disappear from your main dashboard and account list. If you have multiple savings accounts, you can hide all of them or just one—the choice is yours. The process is reversible: you can unhide the account the same way by going back to the Accounts menu, finding the hidden account section, and selecting "Unhide."

What happens to a hidden account

A hidden account continues to function exactly as it did before. Deposits still post to it, withdrawals still process, and any interest or fees still apply. Chase still sends you monthly statements (or statements on your chosen frequency) and includes the hidden account on them. If the account generates taxable interest, Chase will still send you a 1099-INT form at tax time.

The account also remains visible to anyone with legal authority to see it: a spouse during divorce proceedings, a creditor with a judgment, the IRS, or a court-ordered garnishment. Hiding it on your app is a display preference only and does not shield the account from legitimate claims or inquiries.

Unhiding an account you've hidden

To unhide an account, open the Chase app and go to the menu. Select "Accounts," then look for a section labeled "Hidden Accounts" or similar (the exact label varies by app version). Tap the account you want to unhide and select "Unhide Account." It will reappear on your main dashboard within seconds.

You can unhide and re-hide accounts as many times as you want. There's no limit to how often you can toggle visibility, and doing so doesn't trigger any alerts, notifications, or fees.

Difference between hiding and closing an account

Hiding an account keeps it open and active. Closing an account terminates it entirely. If you close a savings account with Chase, the bank will freeze it, return any remaining balance to you (usually via check or transfer), and mark it as closed in their system and on your credit report. A closed account may still appear on your credit history for up to seven years.

If you want to actually close a savings account instead of just hiding it, you'll need to contact Chase directly—either through the app's message center, by phone at the number on the back of your debit card, or by visiting a branch. Closing typically takes a few business days to process.

Why you might hide a savings account instead of closing it

Hiding is useful if you're building an emergency fund and want to remove the temptation to dip into it. Seeing the balance every time you open the app can make it harder to leave the money alone. Hiding it keeps the account active and earning interest while keeping it out of your daily view.

Hiding is also practical if you have many accounts and want to streamline your dashboard. Some people use separate savings accounts for different goals—vacation, car repair, home maintenance—and hiding the ones they're not actively funding reduces visual clutter. You can still access a hidden account anytime by unhiding it, so there's no loss of functionality.

What Chase does not allow you to hide

You cannot hide your primary checking account on most versions of the Chase app. The app is designed to show at least one active account at all times so you can see your available balance and make transfers. If you have multiple checking accounts, you may be able to hide all but one, but you cannot hide every account.

Credit cards cannot be hidden in the same way savings accounts can. If you want to stop seeing a credit card on your dashboard, you'll need to close it or contact Chase to explore other options, depending on your account setup and app version.

Frequently Asked Questions

If I hide a savings account, will Chase stop charging fees on it?

No. Hiding an account does not change any of its settings or fees. If the account has a monthly maintenance fee, Chase will still charge it. If it has no fee, hiding won't add one. The account operates exactly as before; you just won't see it on your dashboard.

Can someone else see my hidden accounts if they have access to my phone?

If someone unlocks your phone and opens the Chase app while you're logged in, they can see your hidden accounts by going to the Accounts menu and looking at the hidden section. Hiding is not a security feature. If you're concerned about someone accessing your accounts, use a strong PIN or biometric lock on your phone and consider logging out of the app when you're not using it.

Does hiding a savings account affect my credit score?

No. Hiding an account is purely a display setting and has no impact on your credit score or credit history. Only closing an account or missing payments would affect your credit.

Can I hide an account that has a negative balance or overdraft?

Yes, you can hide an account regardless of its balance. However, if an account is overdrawn, Chase may still contact you about it, and hiding it won't stop collection efforts or fees from accruing.

What if I forget which accounts I've hidden?

You can see all your hidden accounts by going to the Accounts menu and looking for the hidden section. This shows you everything you've hidden so you can unhide any account you need to access again.