Where to find your Chase account number
Your Chase account number is printed on the bottom left of every check you receive, and it appears on your monthly statement. If you have online banking access, log into Chase.com or the Chase Mobile app, go to your account details, and the account number displays there. You can also call Chase customer service at 1-800-935-9935 and provide your Social Security number and date of birth to have a representative read it to you over the phone.
The account number is always a 10-digit number specific to that one account. If you have multiple Chase accounts (checking, savings, money market), each one has its own separate account number. The number never changes unless you close the account and open a new one.
Key Takeaways
- Your Chase account number appears on the bottom left of your checks, on your monthly statement, and in your online banking portal.
- The account number is 10 digits long and is unique to each individual account you hold at Chase.
- You can retrieve your account number by phone, online, or by looking at a physical check or statement.
- Never share your full account number with anyone who contacts you unsolicited, even if they claim to be from Chase.
Finding your account number on a check
Open your checkbook and look at the bottom of any check. You will see three sets of numbers printed in magnetic ink. The first set (on the far left) is your routing number. The middle set is your account number. The third set (on the far right) is the check number itself.
The account number on a check is always 10 digits. Write it down carefully, because a single digit wrong will cause a payment to fail or go to the wrong account. If you do not have checks or they have not arrived yet, do not rely on this method—use your statement or online banking instead.
Retrieving your account number from your statement
Every monthly statement Chase sends you lists your account number near the top, usually next to the account type (Checking, Savings, or Money Market). Paper statements show it clearly. If you receive electronic statements, open the PDF and look at the first page.
Statements are sent monthly, so if you need your account number before your next statement arrives, use online banking or call customer service instead. Older statements are also available in your online account history, so you can pull up a previous month if needed.
Using Chase online banking and the mobile app
Log into Chase.com with your username and password. Once you are signed in, click on the account you need the number for. The account details page displays your full account number prominently. You can also take a screenshot or write it down from this screen.
The Chase Mobile app works the same way. Open the app, tap the account you need, and your account number appears in the account details section. Both the website and app show your account number instantly, so this is the fastest method if you already have your login information.
Calling Chase to get your account number
Call Chase customer service at 1-800-935-9935. Have your Social Security number and date of birth ready. A representative will verify your identity and then read your account number to you. This method works even if you have forgotten your online banking password or do not have a check or statement available.
Wait times vary depending on the time of day and day of the week. Early morning and weekday calls usually have shorter waits. If you call during business hours (Monday through Friday, 8 a.m. to 8 p.m. Eastern time), you will reach a live representative faster than during evenings or weekends.
What to do if you cannot find your account number
If you have lost access to your checks, statements, and online account, call Chase at 1-800-935-9935. You will need to verify your identity with your Social Security number and date of birth. A representative can provide your account number and help you regain access to your online banking if that is also locked.
If you suspect someone has accessed your account without permission, tell the representative immediately. Chase can freeze the account and issue you a new account number if fraud is suspected. Do not attempt to log in multiple times if you have forgotten your password—this can trigger a security lock on your account.
Protecting your account number from fraud
Your account number alone cannot be used to withdraw money from your account, but it can be used to set up unauthorized automatic payments or transfers if combined with your routing number. Never give your account number to someone who calls you claiming to be from Chase, even if they have your name and address. Chase will never ask for your account number over the phone.
When you provide your account number to a business (for direct deposit, bill payment, or loan applications), verify that the business is legitimate before sharing it. Use the official website or phone number from the back of your Chase debit card, not a number from an email or text message.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies Chase Bank itself (it is the same for all Chase customers in your region). Your account number identifies your specific account. Both numbers appear on the bottom of your checks, but in different positions.
Can someone withdraw money using just my account number?
Not without your routing number as well. Even with both numbers, they cannot withdraw cash directly. They could potentially set up unauthorized automatic payments or transfers, which is why you should not share your account number with unknown callers.
What if I have multiple Chase accounts?
Each account has its own 10-digit account number. Log into your online banking and select each account individually to see its unique number. Your checks will also show only the account number for the checking account they are tied to.
Do I need my account number to log into online banking?
No. You log in with your username and password. Once you are logged in, your account number is visible on the account details page, but you do not need it to access your account.
What should I do if I think someone has my account number?
Call Chase at 1-800-935-9935 right away. A representative can monitor your account for suspicious activity and issue you a new account number if needed. Review your recent transactions to see if any unauthorized payments have been made.