Where to find your account and routing number
Your Chase account number and routing number are printed on the bottom left of every check you order through Chase. The routing number comes first (nine digits), then your account number (up to 17 digits). If you do not have checks, you can find both numbers by logging into your Chase online account or mobile app, calling Chase customer service at 1-800-935-9935, or visiting a Chase branch in person with your ID.
The routing number is the same for all Chase customers in your region—it identifies which Chase bank processed your account. Your account number is unique to you and stays the same as long as you keep that account open. You will need both numbers to set up direct deposit, pay bills by bank transfer, or receive wire transfers.
Key Takeaways
- Your routing number and account number appear on the bottom left of your Chase checks, with the routing number first.
- You can view both numbers in the Chase mobile app or online banking portal without ordering checks.
- Chase's routing number varies by region, so confirm you have the correct one for your account location before sharing it.
- You will need both numbers to set up direct deposit, receive wire transfers, or authorize ACH payments from your account.
Finding your numbers through Chase online banking
Log into your Chase account at chase.com or through the Chase mobile app. Once you are signed in, select the checking or savings account you need the numbers for. On the account details page, look for a section labeled "Account Information" or "Routing and Account Number." Click or tap to reveal both numbers.
Some versions of the Chase app show these numbers directly on the account overview screen. If you cannot find them in the obvious place, tap the menu icon (three horizontal lines) and search for "routing number" or "account number." Chase will display the routing number for your specific account location and your full account number.
Getting your numbers by phone or in person
Call Chase customer service at 1-800-935-9935 and have your account number or the phone number associated with your account ready. A representative will verify your identity and provide both your routing number and account number over the phone. This call is free and takes about five minutes.
You can also visit any Chase branch with a government-issued ID. A teller will print or write down both numbers for you on the spot. Bring your ID and be prepared to answer security questions to confirm you own the account.
Understanding routing numbers and account numbers
The routing number identifies the specific Chase bank branch or processing center that handles your account. Chase has different routing numbers depending on the state or region where your account was opened. For example, a Chase account opened in New York has a different routing number than one opened in California. When you move or transfer your account, the routing number may change.
The account number is unique to you and does not change unless you close the account and open a new one. It stays the same even if you move, change your address, or update your contact information. Your account number is what ties transactions to your specific account, so it is critical for direct deposits, bill payments, and transfers.
When you need these numbers
You will need your routing number and account number to set up direct deposit for paychecks or government benefits. Your employer or the benefits office will ask for both numbers so they can deposit money directly into your account instead of sending a check.
You also need both numbers to authorize ACH transfers—payments that move money between bank accounts over a few business days. If you are paying a bill by bank transfer, the company will ask for your routing and account number. Wire transfers, peer-to-peer payments through some apps, and recurring bill payments all require one or both of these numbers.
Keeping your numbers secure
Your routing number is public information—it is printed on checks and shared with employers and billers. Your account number is more sensitive because it identifies your specific account. Do not share your account number with anyone unless you initiated the transaction and trust the recipient.
Scammers sometimes pose as banks and ask for your account number over the phone or email. Chase will never ask for your account number via email or unsolicited phone call. If someone contacts you claiming to be from Chase and asking for account details, hang up and call Chase directly at the number on your debit card or bank statement.
What to do if you cannot find your numbers
If you have just opened a Chase account and have not received checks yet, use the online banking method or call customer service. New accounts are set up in the system immediately, so your routing and account numbers are available right away even if your checks have not arrived.
If you have an old Chase account and cannot remember which routing number applies to your current account, do not guess. Call 1-800-935-9935 or log into your online account. Using the wrong routing number will delay or reject your transaction, and you may be charged a fee by the other bank involved.
Frequently Asked Questions
Do I need both numbers for every transaction?
No. Direct deposits and ACH transfers require both. Wire transfers usually need only your account number. Bill payments vary by company—some ask for both, others for just the account number. When in doubt, provide both numbers.
Can my routing number change?
Yes, if you move your account to a different Chase branch or region, your routing number may change. Check your online account or call Chase before setting up a new direct deposit after a move to confirm you have the current routing number.
What if I give someone the wrong account number?
The transaction will usually be rejected by the receiving bank, and the money will not move. If money does transfer to the wrong account, contact Chase immediately. They can attempt to recover the funds, but success depends on whether the receiving bank cooperates.
Is my routing number the same across all my Chase accounts?
Yes, if all your accounts are at the same Chase branch or region. If you have accounts at Chase branches in different states, the routing numbers may differ. Check each account separately to be sure.
Can I find my routing number without logging in?
Yes. Call 1-800-935-9935 or visit a Chase branch. You can also look up Chase routing numbers by state on the Chase website, though you should confirm the number matches your specific account before using it.