Your account number is on your debit card, checks, and online banking
Your Chase checking account number appears in three places you can reach right now: the bottom left of your debit card, the bottom of any check you have, or your online banking dashboard. The fastest route is your debit card — look at the string of numbers along the bottom. The first set of numbers is your routing number (9 digits); the second set is your account number (usually 10 to 12 digits). If you do not have your card handy, log into Chase.com or the Chase mobile app, go to your checking account, and the account number displays at the top of the account summary.
If you have lost access to your card, checks, and online login, call Chase customer service at the number on the back of any Chase card you still have, or visit a Chase branch in person with your ID. They can read your account number to you over the phone or print it on a new debit card.
Key Takeaways
- Your Chase checking account number is printed on the bottom left of your debit card, right after the nine-digit routing number.
- You can also find it by logging into Chase.com or the mobile app and viewing your checking account summary.
- Any check from your account displays both your routing number and account number at the bottom.
- If you cannot access your card, checks, or online account, call the customer service number on the back of another Chase card or visit a branch with your ID.
Reading your debit card
The numbers along the bottom of your Chase debit card follow a standard order. The first group of nine digits is your routing number — this identifies Chase and the specific branch. The second group, usually 10 to 12 digits, is your account number. The third group is a check digit used for verification. Your card also shows your name, card number (different from your account number), and expiration date on the front.
If your card is damaged or the numbers are worn, you can still read them by holding the card at an angle under good light. If the numbers remain illegible, order a replacement card through your online banking or call Chase.
Finding it in Chase online banking
Log into Chase.com with your username and password. On the home page, you will see a list of your accounts. Click on your checking account. At the top of the account summary, your account number displays next to the account name. You can also see it on statements — download a recent statement as a PDF, and the account number appears near the top.
The mobile app works the same way: open the app, tap your checking account, and the account number shows at the top of the screen. This method works even if your debit card is lost or expired.
Checking your paper checks
If you have a checkbook, open it and look at any check. At the bottom of the check, you will see three groups of numbers printed in a special magnetic ink. The first nine digits are your routing number. The second group is your account number. The third group is the check number. This layout is standard across all U.S. banks, so any check from your Chase account will show both numbers in the same order.
If you have not ordered checks yet or your checks have run out, you do not need to order new ones just to find your account number — your debit card or online banking will get you there faster.
What to do if you cannot access your account
If you have forgotten your online password, use the "Forgot password?" link on Chase.com to reset it. You will need your username and a way to receive a verification code — usually your phone number or email. Once you reset your password, you can log in and find your account number.
If you cannot reset your password or do not remember your username, call Chase customer service at the number on the back of any Chase card you have. A representative can verify your identity using your Social Security number and other personal details, then read your account number to you. If you have no cards and no online access, visit a Chase branch with a government-issued ID and ask a teller to provide your account number.
Why you need your account number
Your account number is required for setting up direct deposit, arranging wire transfers, paying bills through your bank, and providing to your employer or other organizations that need to deposit money into your account. It is different from your debit card number, credit card number, or routing number — each serves a different purpose in the banking system.
Keep your account number private the same way you would your Social Security number. Do not share it in unsecured emails or texts, and do not give it to anyone who calls you claiming to be from Chase unless you initiated the call.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is the 16-digit number on the front of your card. Your account number is the 10 to 12-digit number at the bottom. They are separate identifiers — your card number is tied to the physical card, while your account number is tied to the account itself.
Can I find my account number on my Chase statement?
Yes. Open any recent statement from Chase, whether printed or downloaded as a PDF. Your account number appears near the top of the statement, usually next to your account name. Statements are available in your online banking history.
What if the numbers on my debit card are worn off?
Log into your online banking or mobile app to view your account number there. If you prefer a physical card with readable numbers, order a replacement debit card through your online banking or by calling Chase. A new card typically arrives within 7 to 10 business days.
Do I need my account number to use my debit card at a store?
No. You only need your debit card itself and your PIN to make purchases or withdraw cash. Your account number is used for transfers, direct deposits, and bill payments — not for everyday card transactions.