Where to find your account number in Chase Online Banking
Your Chase checking account number appears in multiple places within your online account. The fastest route is to log into Chase.com, click on the checking account you want, and look at the account details section—your full account number is displayed there. You can also find it on any check you've written, printed in the bottom left corner after the routing number.
If you're already viewing your account dashboard after logging in, the account number often shows in the upper right corner of the screen or in a summary box that lists your account type and balance. Some versions of the Chase website display it prominently; others require you to click into account settings or account information.
The account number is a nine-digit code specific to your checking account. It is different from your routing number (which is the same for all Chase customers in your region) and different from your Chase customer ID (which covers all your accounts with the bank).
Key Takeaways
- Your Chase checking account number is visible in your online account dashboard after you log in at Chase.com.
- The account number also appears on the bottom left of any physical checks you have from that account, after the routing number.
- Your account number is nine digits and is unique to that specific checking account only.
- If you cannot locate it online, you can call Chase customer service at the number on the back of your debit card or on your monthly statement.
- You will need your account number to set up direct deposit, arrange wire transfers, or provide banking details to employers or other organizations.
Using the account details section
Once you are logged into your Chase account, navigate to the checking account you need. Most versions of the Chase website show a section labeled "Account Details" or "Account Information" near the top of the account page. Click on this section to expand it if it is collapsed.
The full account number will display there, along with your routing number, account type, and the date you opened the account. You can copy this number directly from the screen or write it down. Some users find it easier to take a screenshot for their records.
Finding it on your checks
If you have a checkbook from your Chase checking account, the account number is printed on the bottom of every check. It appears after the routing number and before the check number, separated by colons or spaces depending on the check design.
The format is usually: routing number : account number : check number. The account number is the middle set of digits. This method works even if you cannot access your online account at that moment.
Other places your account number appears
Your monthly Chase bank statement lists your account number on the first page, usually in the upper right or upper left corner. If you receive paper statements, this is printed on every statement. If you view statements online through your Chase account, the account number is shown at the top of the PDF or statement view.
Your debit card does not display your full account number, but the back of your debit card has a customer service phone number you can call to confirm your account number if needed. Chase also sends account information in welcome letters and other official mail when you first open the account.
What to do if you cannot find it online
If you are having trouble locating your account number in your online account, first check that you are logged into the correct Chase account. Some people have multiple accounts and may be viewing the wrong one.
If you still cannot find it, call Chase customer service using the number on the back of your debit card or on your most recent statement. You will need to verify your identity with your Social Security number and other personal information. A representative can provide your account number over the phone and can also help you troubleshoot any login issues.
You can also visit a Chase branch in person with your ID and ask a teller to provide your account number. This is useful if you need the number immediately and do not have access to your online account or checks.
Why you need your account number
Your account number is required for direct deposit setup, whether you are setting it up with an employer, government agency, or other organization. It is also needed when you arrange wire transfers, set up automatic bill payments to external accounts, or provide your banking details to a third party.
Some online services and payment platforms ask for your account number and routing number together to verify that you own the account. Having both numbers on hand speeds up the process. Your account number is not sensitive information in the same way your PIN or password is—you can safely share it with employers, payroll services, and other legitimate organizations that need to deposit money into your account.
Frequently Asked Questions
Is my account number the same as my customer ID?
No. Your customer ID is a number that covers all your accounts with Chase. Your account number is specific to one checking account only. If you have multiple checking accounts with Chase, each one has its own unique account number.
Can I change my account number?
Chase does not allow you to change your account number yourself. If you believe your account number has been compromised or misused, contact Chase customer service immediately. They can close the account and open a new one with a different number if necessary.
What is the routing number and how is it different?
Your routing number identifies which Chase branch or region processes your account. All Chase customers in your area share the same routing number. Your account number is unique to your individual account. You need both numbers together for direct deposit and wire transfers.
Do I need my account number to log into my Chase account?
No. You log in with your username and password or through Chase's mobile app. Your account number is only needed when you are setting up external transfers, direct deposit, or sharing your banking details with another organization.
Where do I find my routing number if I need it too?
Your routing number appears on the bottom left of your checks, before your account number. It is also displayed in your online account details section alongside your account number. You can also find it by calling Chase or visiting their website—the routing number depends on your region, not your individual account.