Your Chase routing number is on the bottom left of your checks, in your online banking portal, or by calling Chase customer service
The routing number is a nine-digit code that tells the banking system which Chase branch or processing center handles your account. You need it to set up direct deposit, receive wire transfers, pay bills through your bank, or authorize automatic payments. Chase has multiple routing numbers depending on your account type and location, so the number you need depends on what you're trying to do.
The fastest way to find it is to look at a check from your account — the routing number is always the first set of digits on the bottom left, before your account number. If you don't have checks handy, you can find it in your Chase online banking account, through the Chase mobile app, or by calling Chase directly.
Key Takeaways
- Your routing number appears on the bottom left of any Chase check, before your account number.
- Chase has different routing numbers for different states and account types, so confirm you have the right one for your specific branch.
- You can find your routing number in Chase online banking under account details, in the mobile app, or by calling 1-800-935-9935.
- Wire transfers, direct deposit, and bill pay all require the correct routing number or the transaction will fail or be delayed.
Finding your routing number on a Chase check
Open your checkbook and look at any check. At the bottom of the check, you'll see three groups of numbers separated by vertical lines. The first group — always nine digits — is your routing number. Write it down exactly as it appears, because even one wrong digit will cause a payment to fail or be sent to the wrong account.
If the routing number on your check doesn't match what you find elsewhere, use the one on your check. Chase prints the correct routing number for your specific account type and branch location on every check they issue to you.
Looking up your routing number in Chase online banking
Log into your Chase account at chase.com. Click on the account you need the routing number for, then look for a link labeled "Account Details," "Routing Number," or "Bank Information." Chase displays the routing number prominently on this page, along with your account number. You can also screenshot or print this page for your records.
If you can't find the account details section, try clicking the settings icon (usually a gear) or searching the help menu for "routing number." Chase's online interface changes periodically, but the routing number is always accessible from your account dashboard without calling customer service.
Using the Chase mobile app to find your routing number
Open the Chase mobile app and sign in. Tap the account you need information for, then look for a menu option labeled "Account Details," "More," or "Info." The routing number will appear on this screen. You can take a screenshot to save it or share it directly from the app to email or text.
The mobile app is often faster than logging into the website, especially if you're on the go and need the number immediately. The routing number displayed in the app is always current and matches what Chase has on file for your account.
Calling Chase customer service for your routing number
Call Chase at 1-800-935-9935 and tell the representative which account you need the routing number for. They will verify your identity and read the routing number to you over the phone. Have a pen ready to write it down, and ask them to repeat it so you can confirm you have it correct.
This method works if you don't have online access, don't have checks, or need to confirm the routing number is correct before sending money. Customer service is available 24 hours a day, though wait times are longer during business hours.
Understanding why Chase has multiple routing numbers
Chase operates in multiple states and processes different types of accounts through different centers. A routing number for a Chase checking account in New York may differ from one in California, and a business account may route through a different center than a personal account. This is why the routing number printed on your checks is the correct one for your specific situation — it's already matched to your account type and location.
When you're setting up direct deposit, a wire transfer, or bill pay, always use the routing number associated with the account you're sending money to or from. Using the wrong routing number won't necessarily reject the transaction immediately, but it may be delayed or sent to the wrong place, which can cause problems with paychecks or bill payments.
What to do if you need a routing number for a different type of transaction
Different transactions sometimes require different routing information. For wire transfers, Chase may ask for a SWIFT code (used for international transfers) in addition to or instead of a routing number. For ACH transfers (direct deposit, bill pay, peer transfers), you'll use the standard routing number. For checks, the routing number on the check is always correct.
If someone asks you for a routing number and you're not sure which one to provide, tell them what type of transaction it is — direct deposit, wire transfer, bill pay — and they can tell you exactly which number to use. Chase customer service can also confirm the right routing number for any specific purpose.
Frequently Asked Questions
Is my routing number the same as my account number?
No. Your routing number identifies your bank and branch (nine digits, on the left). Your account number identifies your specific account at that branch (usually 10 to 12 digits, in the middle). Both appear on your check, and you often need both for transactions.
Can I use any Chase routing number, or does it have to match my branch?
Use the routing number on your checks or in your account details. While some Chase routing numbers may work for certain transactions, using the wrong one can cause delays or failed payments. The number on your check is may provide to be correct for your account.
What if I'm setting up direct deposit and the routing number keeps getting rejected?
Double-check that you've entered all nine digits correctly and in the right order. Confirm the routing number matches your account type (personal vs. business). If it's still rejected, call Chase at 1-800-935-9935 to verify the routing number is correct for direct deposit specifically.
Do I need a different routing number for wire transfers?
For domestic wire transfers, use your standard routing number. For international wire transfers, you'll need a SWIFT code instead. Ask your Chase representative which code to provide when you're setting up an international transfer.
Where do I find my routing number if I don't have checks or online access?
Call Chase customer service at 1-800-935-9935. They can verify your identity and provide your routing number over the phone. This is the most direct way if you need the number immediately and can't access your account online.