Where to find your account number in the Chase app
Open the Chase mobile app and tap the account you want to check. On the account details screen, your account number appears in one of two places: either at the top of the screen below the account name, or in a row labeled "Account Number" in the middle section. The full number is usually shown, though some versions mask the first digits for security.
If you do not see the account number on the main account screen, scroll down. Chase sometimes places it further down the page, below your current balance and recent transactions. The location varies slightly depending on whether you are viewing a checking account, savings account, money market account, or credit card.
For credit cards, the account number is your card number itself. Tap the card image or the account name to see the full 16-digit number. For deposit accounts (checking and savings), the account number is separate from any debit card number and is typically 10 digits.
Key Takeaways
- Your Chase account number appears on the account details screen in the app, usually near the top or middle of the page below your account name.
- Deposit accounts (checking and savings) have a separate account number from any debit card, and credit cards show your card number as the account identifier.
- If you cannot find the number on the main screen, scroll down to see if it appears lower on the page.
- You can also find your account number on paper statements, in your online banking profile, or by calling Chase customer service.
Why you need your account number and when to use it
Your account number is required for setting up direct deposit, arranging automatic bill payments, or receiving wire transfer instructions. Employers need it to deposit your paycheck. Utilities, insurance companies, and loan servicers need it to pull payments from your account on a schedule you set.
You will also need it if you are transferring money between your own accounts at different banks, or if you need to give someone proof of your account details for a financial transaction. Keep it separate from your PIN or online password — your account number alone does not let anyone access your money, but combined with other information it can be used to set up unauthorized transfers.
Other ways to find your account number if the app is not working
If the Chase app is down or you cannot log in, your account number is printed on the bottom left of any check you have from that account. It appears between two sets of routing numbers and is usually 10 digits long. This is the fastest way to find it without using the app.
Log into Chase.com on a computer or mobile browser and navigate to your account details. The account number appears in the same location as it does in the app. You can also call Chase customer service at the number on the back of your debit card or credit card, and a representative will read your account number to you after verifying your identity.
If you have paper statements, your account number is listed at the top of each statement. Older statements work just as well as recent ones — your account number does not change unless you close and reopen the account.
What to do if your account number is not showing in the app
First, make sure you are looking at the correct account. If you have multiple accounts with Chase, each one has its own number. Tap on the account name at the top of the screen to see a dropdown menu of all your accounts, then select the one you need.
If the number still does not appear, try closing the app completely and reopening it. Force-close the app by swiping it away from your recent apps list, wait a few seconds, then reopen it and log back in. This clears temporary glitches that sometimes hide account details.
If the app continues to show no account number, update it to the latest version. Open your phone's app store (Apple App Store or Google Play Store), search for Chase, and tap "Update" if an update is available. Outdated versions sometimes have display bugs that the newest version fixes.
Keeping your account number secure
Your account number is not a secret like your password, but it should not be shared carelessly. Only give it to people and organizations you initiated contact with — never to someone who called or texted you claiming to be from Chase. Scammers use account numbers to set up unauthorized transfers or recurring charges.
When you share your account number for legitimate reasons (direct deposit, bill payment setup), confirm that the recipient is the real organization. Call the phone number on your bill or statement, not a number from an email or text message. This ensures you are talking to the actual company, not a fraudster pretending to be them.
If you suspect someone has your account number and may use it fraudulently, call Chase immediately at the number on your card. They can flag your account, monitor for suspicious activity, and help you set up new security measures if needed.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies which Chase branch or processing center handles your account — it is the same for all Chase customers in your region. Your account number is unique to your specific account. Both appear on checks, but in different locations.
Can someone access my account with just the account number?
Not without additional information. Your account number alone does not let anyone log in or transfer money. However, combined with your name and other details, it can be used to set up unauthorized bill payments or transfers. Treat it as semi-public information — safe to share for legitimate transactions, but not something to post online.
Why does my account number look different on my check than in the app?
It is not different — it is the same number. On a check, it appears between two sets of numbers (routing number and check number) and may be formatted with spaces or dashes. In the app, it is usually shown as a continuous string of digits. Both are correct; the formatting just changes depending on where you are looking.
Do I need my account number to log into the Chase app?
No. You log in with your username and password, or with biometric authentication (fingerprint or face recognition). Your account number is not part of the login process — it is information you retrieve after you are already logged in.
What if I have a joint account — do both account holders see the same account number?
Yes. A joint account has one account number shared by all owners. When either owner logs into the Chase app, they see the same account number and can access the same account details and transaction history.