Where to find your Chase account number
Your Chase account number appears in four places: your debit or credit card itself, your monthly statement, the Chase mobile app, and Chase.com when you log in. The fastest route is your physical card — the account number is printed on the front. If you do not have the card in front of you, log into Chase.com or open the Chase mobile app, go to your account details, and the number will be listed there.
The account number is not the same as your card number. Your card number is the 16 digits on the front of your card. Your account number is shorter — usually 10 to 12 digits — and identifies the underlying bank account that the card draws from. Banks use the account number for wire transfers, ACH payments, and direct deposits. Merchants and online retailers use the card number instead.
Key Takeaways
- Your Chase account number is printed on your debit or credit card, visible on your statement, and shown in the Chase app under account details.
- The account number is different from your card number and is used for bank transfers, direct deposits, and ACH payments rather than card purchases.
- If you cannot find it online or on your card, call Chase customer service at the number on the back of your card to request it.
- Never share your account number with anyone unless you initiated the transaction or verified the recipient is legitimate.
Finding it on your Chase debit or credit card
Look at the front of your physical card. Most Chase cards print the account number below the card number in smaller digits. On some cards it appears on the back. If the digits are hard to read, hold the card under bright light or use your phone camera to zoom in on the image.
If you have lost your card or it has expired, you can still retrieve the account number through other methods — you do not need to order a replacement card just to find it. The number stays the same even if your card is replaced, so any account number you find will work for bank transfers and direct deposits.
Checking your monthly statement
Open your most recent Chase statement — either the paper version mailed to you or the PDF you downloaded from Chase.com. The account number is listed at the top of the statement, usually near your name and address. If you receive statements by mail, it will be on the first page. If you view statements online, click into any month's statement and look at the header section.
Statements are useful if your card is not available and you need to confirm the number quickly. You can also search your email for past Chase statements if you have paperless statements turned on — they arrive as PDFs you can download and search.
Using the Chase mobile app or website
Open the Chase mobile app or go to Chase.com and log in with your username and password. On the app, tap the account you want to view, then look for "Account Details" or "Account Information." The account number will be displayed there. On Chase.com, click on the account name, then scroll to find the account number in the details section.
The app is often faster than the website if you are on your phone. Both show the same information. If you have multiple accounts with Chase — checking, savings, credit card — each one has its own account number, so make sure you are looking at the right account before you copy the number down.
What to do if you cannot locate it
Call Chase customer service at the number printed on the back of your card. Have your Social Security number and a form of ID ready. A representative can read your account number to you over the phone or send it to you by mail. This usually takes less than five minutes on the call.
If you are locked out of your online account, call the same number and explain that you need to reset your password. Chase can walk you through the process and then help you find your account number once you are back in.
Protecting your account number
Your account number is sensitive information. Do not share it with anyone unless you started the transaction — for example, setting up a direct deposit with your employer, or sending money to someone you trust. Scammers sometimes call or email claiming to be from Chase and ask for your account number. Chase will never ask for this information unsolicited.
If someone asks for your account number and you did not contact them first, hang up or delete the message. If you are unsure whether a caller is legitimate, hang up and call the number on the back of your card to verify.
Account number vs. routing number
Your Chase account number identifies your specific account. Your routing number identifies the Chase bank branch where your account is held. Both are needed for wire transfers and ACH payments, but they are different numbers. Your routing number is the same for all Chase customers in your region — usually nine digits. Your account number is unique to you.
You can find your routing number on the bottom left of your checks, or by calling Chase. Most online transfer forms ask for both numbers, so have both ready if you are setting up a new transfer.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits on the front of your card. Your account number is shorter — usually 10 to 12 digits — and is printed below the card number or on the back. They identify different things: the card number is for purchases, the account number is for bank transfers and direct deposits.
Do I need my account number to make a purchase?
No. Merchants and online retailers use your card number, expiration date, and CVV. Your account number is only needed for bank-to-bank transfers, direct deposits, and ACH payments — not for everyday card purchases.
What if I have multiple Chase accounts?
Each account has its own number. When you log into Chase.com or the app, you can see all your accounts listed. Click on each one to view its account number. Make sure you copy the number from the correct account before you use it for a transfer.
Can I change my account number?
No. Your account number is permanent and tied to your account. If you close the account and open a new one, you will receive a new account number. But you cannot change the number on an active account.
What should I do if I think someone has my account number?
Call Chase immediately at the number on the back of your card. Explain that your account number may have been compromised. Chase can monitor your account for unauthorized activity and help you set up fraud alerts if needed.