Where to find your Chase account number
Your Chase account number appears in several places, and the fastest route depends on what you have access to right now. If you have a physical debit or credit card, the account number is printed on the front—it's the long string of digits below your name. If you have your checkbook, the account number is the middle set of numbers on the bottom of any check, between the routing number on the left and the check number on the right.
If you don't have a card or checks in front of you, log into your Chase online account or mobile app. Once you're signed in, go to the account details or account information section—the exact location varies slightly between Chase checking, savings, and credit card accounts, but it's always under settings or account management. Your account number will be displayed there in full.
You can also call Chase directly at the number on the back of your card, or visit a Chase branch in person with your ID. A representative can read your account number to you over the phone or print it on a receipt.
Key Takeaways
- Your Chase account number is printed on your debit or credit card and on the bottom of your checks.
- You can view your full account number by logging into your Chase online account or mobile app under account details.
- Calling the customer service number on the back of your card will connect you to a representative who can provide your account number immediately.
- A Chase branch representative can print your account number on a receipt if you visit in person with your ID.
Finding it on your Chase card
On a debit card, the account number is the full 16-digit number printed across the front of the card. On a credit card, the account number is also the 16-digit number on the front. This is the quickest way to locate it if you have the card in your wallet.
The three or four digits on the back of the card (the CVV or security code) are not your account number—those are used only for online and phone purchases. Your actual account number is always on the front.
Finding it on your checks
Look at the bottom of any check. You'll see three sets of numbers separated by vertical lines. The first set is your routing number (nine digits), the middle set is your account number (usually 10 to 12 digits), and the third set is the check number. Write down the middle set—that's your account number.
If you've run out of checks or never ordered them, this method won't work for you, but your card or online account will have the number you need.
Accessing it through Chase online or mobile app
Sign in to your Chase account at chase.com or through the Chase Mobile app using your username and password. Once logged in, look for a section labeled "Account Details," "Account Information," or "Settings." The exact name depends on your account type and which platform you're using.
For a checking or savings account, your account number usually appears on the main account overview page or under a "Details" tab. For a credit card account, it's typically listed under "Account Information" or "Card Details." If you can't find it immediately, use the search function within the app or website and type "account number."
Calling Chase customer service
The phone number for Chase customer service is printed on the back of your debit or credit card. Call that number and follow the prompts to speak with a representative. You'll need to verify your identity—usually by providing your Social Security number, date of birth, or answers to security questions.
Once verified, tell the representative you need your account number. They can read it to you over the phone, and you can write it down. This process typically takes fewer than five minutes. If you're calling about a checking or savings account, have your card or a recent statement ready to speed up verification.
Visiting a Chase branch
Walk into any Chase branch with a valid photo ID. Tell the teller or representative that you need your account number. They can look it up in their system and print it on a receipt for you, or simply write it down on a piece of paper. This is often the fastest method if a branch is near you.
You don't need an appointment, and you don't need to have a specific reason. Branches are typically open Monday through Friday during business hours, and many have Saturday hours as well. Check the Chase website or call ahead to confirm your local branch's hours.
What to do if you can't remember your login credentials
If you've forgotten your username or password for Chase online banking, you can reset them without knowing your account number. Go to chase.com and click "Forgot username or password?" Follow the prompts to verify your identity using your Social Security number, date of birth, or the card linked to your account.
Once you've reset your login information, you can sign back in and view your account number. If you're locked out of your account due to too many failed login attempts, call the customer service number on the back of your card to unlock it before trying again.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits on the front of your debit or credit card. Your account number is a separate identifier for the underlying bank account. For checking and savings accounts, the account number is usually 10 to 12 digits and appears on your checks or in your online account. They're linked, but they're not the same thing.
Can I find my account number on a bank statement?
Yes. If you receive paper statements, your account number is printed at the top of each statement. If you use online statements, log into your Chase account and open any recent statement—the account number is displayed there as well. This is another reliable way to locate it if you don't have your card or checks.
What if I have multiple Chase accounts?
Each account has its own unique account number. If you have a checking account and a savings account, they have different numbers. When you log into your Chase online account, you'll see all your accounts listed, and each one will show its own account number. Make sure you're looking at the correct account before writing down the number.
Do I need my account number to transfer money between my own Chase accounts?
No. When you transfer money between your own Chase accounts through online banking or the mobile app, you simply select the accounts from a dropdown menu. The system handles the account numbers behind the scenes. You only need to provide an account number when transferring to an account at a different bank.
Is it safe to share my account number?
Your account number alone is not enough for someone to drain your account or commit fraud—they also need your routing number, and even then, most transactions require additional verification. However, don't share it unnecessarily. Only provide it to Chase representatives you've called directly, to your employer for direct deposit, or to other banks when you're initiating a transfer you've requested.