Your Chase account number is printed on your checks, visible in the Chase mobile app, and available by calling customer service
The fastest way to find your account number depends on what you have access to right now. If you have a checkbook, look at the bottom left of any check — the account number is the middle set of digits, between the routing number and the check number. If you use the Chase mobile app or website, log in and your account number appears on the account details page. If you need it immediately and don't have either, call Chase customer service at the number on the back of your debit or credit card, and they'll read it to you after you verify your identity.
You'll need this number for direct deposit, wire transfers, ACH payments, and whenever you give your banking details to an employer or creditor. It's different from your routing number — the routing number identifies which Chase processing center handles your account, while the account number identifies your specific account within that system.
Key Takeaways
- Your account number is printed on the bottom left of any check you have, positioned between the routing number and check number.
- Log into the Chase mobile app or website and navigate to account details to see your account number without making a call.
- Call the customer service number on the back of your Chase card to have a representative provide your account number over the phone.
- You need your account number to set up direct deposit, arrange wire transfers, or provide banking details to employers or creditors.
Finding your account number on a check
The bottom of a check contains three numbers in this order: routing number, account number, and check number. The account number is always in the middle. It is typically 10 to 12 digits long, though the exact length varies by account type. If you have a checkbook sitting at home, this is the quickest way to locate the number without logging in or calling.
If you've run out of checks or never ordered them, this method won't work for you — move to the app or website instead. The numbers are printed in a special magnetic ink at the bottom of the check, and they're always in the same order regardless of which Chase branch issued your account.
Viewing your account number in the Chase app or online
Open the Chase mobile app or go to chase.com in a web browser and log in with your username and password. On the home screen, you'll see a list of your accounts. Tap or click on the account you need the number for — checking, savings, or money market. The account details page displays your full account number at the top or in a section labeled "Account Information" or "Account Details."
If you're using the website on a computer, you may need to click a small arrow or expand button next to the account name to reveal the full account number. The app typically shows it immediately. Write down the number or take a screenshot if you need to reference it later. This method works whether you're on your phone, tablet, or computer.
Calling Chase customer service for your account number
The phone number for Chase customer service is printed on the back of your debit card or credit card. Call that number and follow the prompts to reach a representative. They will ask you to verify your identity — usually by providing your Social Security number, date of birth, or the last four digits of your card.
Once verified, the representative will read your account number to you. This method works even if you don't have access to checks, the app, or your online login. The wait time varies depending on call volume, but you'll have your number within minutes. Keep the number handy or ask the representative to repeat it so you can write it down correctly.
What to do if you can't remember your login credentials
If you've forgotten your Chase username or password, you can reset them before logging in. On the Chase login page, click "Forgot username or password?" and follow the steps to verify your identity. Chase will send a reset link to your email or phone number on file. You can then create a new password and log in to view your account number.
If you don't have access to the email or phone number associated with your account, calling customer service is your best option. They can verify your identity in other ways and either help you regain access to your online account or simply provide your account number directly. Have your Social Security number and date of birth ready when you call.
Account numbers for different Chase account types
Chase checking, savings, and money market accounts each have their own separate account number. If you have multiple accounts with Chase, each one will have a different number. When you log into the app or website, you'll see all your accounts listed, and you can click on each one to view its specific account number.
If you have a Chase credit card, that account has a different number system — it's called an account number but it's not the same as your checking or savings account number. The number printed on your credit card is not your banking account number. Always make sure you're looking at the correct account when you need the number for a banking transaction like direct deposit or a wire transfer.
Keeping your account number secure
Your account number alone is not enough for someone to steal money from your account — they would also need your routing number and typically your permission to initiate a transfer. However, treat it like sensitive information and only provide it to trusted sources like your employer, your bank, or a service you're intentionally using.
When you give your account number to set up direct deposit or a payment, verify that you're communicating with the actual employer or service provider, not a scammer impersonating them. If someone calls you asking for your account number unsolicited, hang up and call the organization directly using the number on your statement or their official website.
Frequently Asked Questions
Is my account number the same as the number on my debit card?
No. Your debit card has a card number printed on the front, which is different from your bank account number. The account number identifies your checking or savings account at Chase. You need the account number for direct deposit and transfers, not the card number.
Can I find my account number on a bank statement?
Yes. Your account number appears on paper statements and digital statements you can view in the Chase app or online. Look for a section labeled "Account Number" or "Account Information" near the top of the statement.
Do I need both my routing number and account number for direct deposit?
Yes. Your employer needs both numbers to set up direct deposit. The routing number tells the system which Chase location processes your account, and the account number identifies your specific account. Both are printed on the bottom of your checks in order: routing number, then account number.
What if I have multiple Chase accounts?
Each account has its own number. Log into the app or website and click on each account to see its specific number. Make sure you're using the correct account number for the transaction you're setting up.