Where to find your Chase account number
Your Chase account number appears in four places you can reach right now: your debit card, your monthly statement, the Chase mobile app, and by calling Chase directly. The fastest route depends on what you have in front of you.
If you have your physical debit or credit card, the account number is printed on the front. For a checking or savings account, it is the 10-digit number on the bottom left of your checks (if you have them). Your monthly statement — whether paper or digital — shows the account number at the top of the first page, usually next to your name.
The Chase mobile app shows your account number instantly if you are already signed in. Open the app, tap the account you need, and look for "Account Details" or a similar menu option. The number will be displayed there without any additional steps.
Key Takeaways
- Your account number is printed on your debit card, checks, and monthly statement, so you may already have it without needing to contact Chase.
- The Chase mobile app displays your account number under Account Details if you are signed in to your account.
- Calling Chase at the number on the back of your card will connect you to a representative who can confirm your account number after verifying your identity.
- Account numbers are 10 digits for most Chase checking and savings accounts, though the format may vary slightly by account type.
Using the Chase mobile app
The app is the fastest way if you have your phone and are already logged in. Open Chase, select the account you need, and tap "Account Details" or "More" (the exact label varies by phone type). Your full account number will appear on that screen.
If you are not signed in, you will need your username and password, or you can use biometric login if you have set it up. Once you are in, the account number is visible without any additional verification.
Calling Chase customer service
Call the number on the back of your Chase card — this is the fastest way if you do not have your card, statement, or app access. A representative will answer and ask you to verify your identity by providing your Social Security number, date of birth, or answers to security questions you set up when you opened the account.
After verification, they will read your account number to you. You can ask them to repeat it or spell it out. This call usually takes 2 to 3 minutes. Chase customer service is available 24 hours a day, 7 days a week.
Finding it on your statement
If you receive paper statements, your account number is printed at the top of the first page, next to your name and address. If you have switched to digital statements, log into your Chase online account, go to "Statements," and open the most recent one. The account number will be in the same location as a paper statement.
You can also view statements going back several years in your online account, so if you need to confirm an old account number, you can pull up a statement from any month.
What to do if you cannot access any of these
If you have lost your card, do not have statements, cannot log into the app, and cannot call, you can visit a Chase branch in person. Bring a government-issued ID — a driver's license or passport — and a representative will look up your account and provide the number.
If you do not have a branch nearby, you can also create a new online login if you have forgotten your password. Go to Chase.com, click "Sign In," then "Forgot username or password?" and follow the prompts. You will need to verify your identity using your Social Security number and other personal details. Once you regain access to your account, your account number will be visible in the app or online portal.
Understanding what your account number is used for
Your account number is needed when you set up direct deposit, arrange automatic bill payments, or send money to another bank via wire transfer or ACH. It is also required when you call Chase to discuss your account or when a merchant needs to withdraw funds directly from your account.
Your account number alone — without your routing number — cannot be used to withdraw money or open new accounts in your name. However, you should still treat it as sensitive information and not share it with people you do not trust. If you believe someone has your account number and may misuse it, call Chase immediately to discuss your options.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is a separate 10-digit number, usually found on the bottom left of checks or in your account details. They are different identifiers for different purposes.
What is the routing number, and where do I find it?
Your routing number identifies which Chase branch or processing center handles your account. It is a nine-digit number printed on the bottom left of your checks, right before your account number. You can also find it on Chase.com or by calling customer service. You need both the routing number and account number for wire transfers and direct deposits.
Can I change my account number?
Chase does not allow you to change your account number yourself. If you believe your account number has been compromised or misused, call Chase immediately. They can close the account and open a new one with a different number, though this process takes several business days and may affect any automatic payments or direct deposits you have set up.
Do I need my account number to log into Chase online?
No. You log in using your username and password, or using your card number and other personal details if you have forgotten your username. Your account number is not required for login — it is only needed for transactions like wire transfers, ACH payments, or when you call to discuss your account.