Where to find your Chase account number
Your Chase account number is printed on the bottom left of every check you receive, and it appears on your monthly statement. If you have a debit card, the number is also embossed on the front. The fastest way to see it without paper is to log into your Chase online account or mobile app — it shows in the account details section, usually labeled "Account Number" or "Account Info."
If you do not have immediate access to any of these, you can call Chase customer service at the number on the back of your debit or credit card. A representative can read your account number to you over the phone after verifying your identity with your Social Security number and other personal details.
Key Takeaways
- Your account number appears on the bottom left of your checks, on your monthly statement, and embossed on your debit card.
- The Chase mobile app and online banking portal both display your account number in the account details section.
- Calling the customer service number on the back of your card will connect you to a representative who can provide your account number after identity verification.
- Your account number is different from your routing number; the routing number identifies Chase as your bank, while the account number identifies your specific account.
- Never share your full account number with anyone who contacts you unsolicited, even if they claim to be from Chase.
Checking your online account or app
Log into Chase.com using your username and password, or open the Chase Mobile app on your phone. Once you are signed in, look for the account you need the number for — if you have multiple accounts, they will be listed on your dashboard. Click or tap on that account, then look for a section labeled "Account Details," "Account Information," or "Settings."
Your account number will be displayed there in full. Some versions of the app also show it in a smaller font near the account name at the top of the screen. If you cannot find it in these places, try scrolling down on the account details page — it may be listed below recent transactions or other account information.
Using your checks or statement
Open any check from your Chase checking account and look at the bottom of the check. You will see three sets of numbers: the routing number on the far left (usually nine digits), your account number in the middle (typically ten digits), and the check number on the right. The middle set is your account number.
If you do not have checks available, your most recent monthly statement will also show your account number. It usually appears near the top of the statement, next to your account name or in a section labeled "Account Information." Statements are sent by mail or can be viewed in your online account under "Statements" or "Documents."
Calling Chase customer service
The phone number for Chase customer service is printed on the back of your debit card or credit card. Call that number and select the option for checking or savings accounts (the menu varies slightly depending on your account type). A representative will answer and ask you to verify your identity.
Be ready to provide your Social Security number, date of birth, and possibly the answer to a security question you set up when you opened the account. Once verified, the representative will read your account number to you. This process usually takes fewer than five minutes. If you are calling from a phone number different from the one on file with Chase, verification may take longer.
Understanding account number versus routing number
Your account number identifies your specific account at Chase. Your routing number identifies Chase as your bank. Both are needed when you set up direct deposit, arrange wire transfers, or authorize automatic payments, but they serve different purposes.
Chase's routing number is 021000021 for most accounts, though some regions or account types may have a different routing number. Your account number is unique to you and changes only if you close the account and open a new one. When you need to provide banking information to an employer or creditor, they will ask for both numbers — do not assume one is enough.
What to do if you cannot access your account
If you have forgotten your online password or cannot log in, go to Chase.com and click "Forgot username or password?" You will be guided through a recovery process that uses your Social Security number and other identifying information. This usually takes a few minutes and restores your access without requiring a phone call.
If you have lost or damaged your debit card and cannot see the account number embossed on it, call the customer service number on your statement or ask at a Chase branch in person. A teller can provide your account number immediately. If you do not have a statement available either, the phone call is your fastest option — you do not need to visit a branch.
Keeping your account number secure
Your account number should be treated as sensitive information. Share it only with people or organizations you trust — your employer for direct deposit, your bank for transfers, or creditors you are paying intentionally. Do not share it in response to unsolicited calls, emails, or texts, even if the person claims to be from Chase.
Chase will never ask you to confirm your full account number by email or text. If someone contacts you claiming to be from Chase and asks for your account number, hang up or delete the message and call the number on the back of your card to report it. Scammers sometimes impersonate banks to steal account information, so verify any request by calling Chase directly.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is shorter (usually 10 digits) and identifies your underlying bank account. They are different numbers tied to the same account.
Can I see my account number on my debit card?
Yes, your account number is embossed on the front of your Chase debit card, usually below your name. It is the same account number that appears on your checks and in your online account.
What if I have multiple Chase accounts?
Each account has its own unique account number. When you log into your online account, you will see all your accounts listed separately, and each one will have its own number displayed in the account details section.
Do I need my account number to make a payment to Chase?
Not always. If you are paying a Chase credit card, you can use your card number instead. For other payments or transfers, Chase may ask for your account number, but you can usually complete the transaction using your card number or by logging into your online account.
What should I do if I think someone has my account number?
Call Chase customer service immediately using the number on the back of your card. A representative can review your account for unauthorized activity and help you secure it. You can also place a fraud alert with the credit bureaus if you are concerned about identity theft.