Where to find your account number in Chase online banking
Your Chase checking account number appears in several places in your online account. The fastest route is to log into Chase.com, click on the checking account you want, and look at the account details section — your account number is listed there, usually near the top. You can also find it on any check you have written from that account; the account number is the middle set of digits printed at the bottom of the check, between the routing number on the left and the check number on the right.
If you use the Chase mobile app, open it, tap on your checking account, and select "Account Details" or the gear icon. Your account number will display there. Some versions of the app show it immediately on the account overview screen without needing to tap further.
You can also call Chase customer service at the number on the back of your debit card, and a representative will read your account number to you over the phone. This takes longer than the online method but requires no login if you have forgotten your password.
Key Takeaways
- Log into Chase.com, select your checking account, and view the account details section to see your account number displayed.
- Your account number is printed on the bottom of any check you have written, in the middle position between the routing number and check number.
- The Chase mobile app shows your account number in the Account Details section of your checking account.
- If you cannot access online banking, call the customer service number on your debit card and ask a representative to provide your account number.
What your account number is used for
Your Chase checking account number identifies your specific account within Chase's system. You need it when setting up direct deposit from an employer or government program, arranging automatic bill payments, or receiving wire transfers. It is also required when you contact Chase customer service and want to discuss a specific account.
Your account number is not the same as your routing number. The routing number (also called the ABA number) identifies Chase as the bank; your account number identifies your individual account within Chase. Both are printed on your checks, and both are needed for direct deposit and wire transfers.
Viewing account details on Chase.com
After you log into Chase.com with your username and password, you will see a dashboard showing all your accounts. Click on the checking account whose number you need. The account will expand to show details including the account number, current balance, and recent transactions.
If you have multiple checking accounts with Chase, each one has its own account number. Make sure you are clicking on the correct account before copying the number, especially if you use one account for personal expenses and another for business or household bills.
Some Chase accounts display the full account number on the main account page, while others require you to click "Account Details" or a similar link. If you do not see the number immediately, look for a link or button labeled "Details," "Account Info," or a gear icon.
Finding your account number on a check
If you have a checkbook, the fastest way to find your account number without logging in is to look at any check. At the bottom of the check, you will see a series of numbers printed in a special magnetic ink format. These numbers are arranged in three groups: the routing number on the far left, your account number in the middle, and the check number on the far right.
The account number on a check is usually 10 to 12 digits long, though the exact length varies. Write down only the middle set of numbers — do not include the routing number or check number, as those serve different purposes.
Using the Chase mobile app
Open the Chase mobile app and sign in with your username and password. Tap on your checking account from the account list. Depending on your app version, you may see the account number displayed immediately, or you may need to tap an "Account Details" button, a gear icon, or a menu option labeled "More" or "Info."
Once you find the account details screen, your full account number will be visible. You can usually copy it by tapping and holding on the number, or by taking a screenshot. Some versions of the app allow you to hide the account number for security reasons; if you see a hide or show option, make sure it is set to show before you try to copy the number.
What to do if you cannot find your account number
If you have forgotten your Chase login password, you can reset it on the Chase login page by clicking "Forgot login ID or password?" and following the prompts. You will need access to the email address or phone number associated with your account. Once you reset your password, you can log back in and find your account number using the steps above.
If you do not have access to your email or phone number, or if you prefer not to reset your password online, call Chase customer service at the number printed on your debit card. A representative can verify your identity by asking for information like your Social Security number, date of birth, and recent transactions, then provide your account number over the phone.
If you have lost your debit card and do not know the customer service number, you can find it on your monthly statement, on your Chase account documents, or by searching "Chase customer service" online. Chase's main customer service line is available 24 hours a day.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies Chase Bank as your financial institution and is the same for all Chase customers in your region. Your account number identifies your specific checking account within Chase. Both numbers are printed on your checks, and both are needed for direct deposit and wire transfers.
Can I see my account number on my debit card?
No. Your debit card displays your card number, expiration date, and CVV, but not your checking account number. Your account number is separate and appears only in online banking, on your checks, or through customer service.
What if I see multiple account numbers in my Chase account?
If you have more than one checking account with Chase, each account has its own unique account number. Make sure you are looking at the correct account before using the number for direct deposit or bill payments, as sending money to the wrong account number will route it to a different account.
Is it safe to share my account number?
Your account number alone cannot be used to withdraw money from your account — a thief would also need your routing number and other information. However, you should only share your account number with trusted sources like your employer for direct deposit, your bank for wire transfers, or Chase customer service. Do not share it in response to unsolicited emails or phone calls.