Your account number is on your debit card, checks, and online banking
Your Chase checking account number appears in three places you can reach right now: the bottom left of your debit card, the bottom left of any check you have, or your Chase online banking portal. The fastest route is your debit card if you have it with you. If you need it immediately and don't have your card, log into Chase.com or the Chase Mobile App and look at your account details.
The account number is a 10-digit code. It sits between the routing number (on the left) and the check number (on the right) when you look at the bottom of a check. On your debit card, it's printed below your name. In online banking, it appears next to your account name when you select that account. You will use this number for direct deposits, wire transfers, ACH payments, and any time a business or person needs to pull money from your account.
Key Takeaways
- Your Chase checking account number is a 10-digit code printed on your debit card, checks, and visible in your online banking portal.
- The fastest way to find it without leaving your house is to log into Chase.com or the Chase Mobile App and view your account details.
- If you need the number to set up a direct deposit or wire transfer, you will also need your routing number, which is 021000021 for most Chase accounts.
- You can call Chase customer service at 1-800-935-9935 if you cannot access your card, checks, or online account.
- Your account number is different from your 16-digit debit card number and should never be used for online purchases or card transactions.
Finding it on your debit card
Look at the front of your Chase debit card. The account number is printed below your name in smaller digits. It is a 10-digit number. Write it down or take a photo if you need to use it later. The number will be easy to spot because it sits directly under your cardholder name and above any expiration date or security features.
If your debit card is lost, expired, or you never received one, this method won't work. Move to online banking or call Chase instead. If you ordered a replacement card, the new card will have the same account number as your old one, so you don't need to update it anywhere.
Finding it in your online banking account
Go to Chase.com and log in with your username and password. Once you're logged in, you'll see a list of your accounts on the dashboard. Click on your checking account. The account number will display next to the account name and balance. It may also appear in a section labeled "Account Details" or "Account Information."
If you use the Chase Mobile App, the process is the same: log in, tap your checking account, and the account number appears on the account details screen. You can take a screenshot or write it down from there. This method works even if you're traveling or don't have your physical card with you.
Finding it on a check
Look at the bottom of any check from your Chase checking account. You will see three sets of numbers printed in a special font called MICR (Magnetic Ink Character Recognition). From left to right, they are: the routing number (9 digits), your account number (10 digits), and the check number (4 to 5 digits). Your account number is always in the middle. The numbers are printed in order so that banks can read them automatically during processing.
If you don't have checks on hand, you can order new ones through your Chase online banking account or by calling Chase at 1-800-935-9935. Ordering usually takes 7 to 10 business days. You can also request a temporary check or a counter check from a Chase branch if you need the number urgently.
Calling Chase if you can't find it online
If you cannot access your debit card, checks, or online banking, call Chase customer service at 1-800-935-9935. Have your Social Security number and date of birth ready. A representative can verify your identity and read your account number to you over the phone. They can also confirm your routing number and answer questions about how to use your account number for specific transactions.
Chase customer service is available 24 hours a day, 7 days a week. Wait times are usually shorter early in the morning or late in the evening. If you're calling from outside the United States, check Chase.com for the international customer service number for your country.
What you need besides your account number
If you're setting up direct deposit, a wire transfer, or another transaction that requires your account number, you will also need your routing number. For most Chase checking accounts, the routing number is 021000021. Some older accounts or accounts opened at specific branches may have a different routing number, so check your check or ask Chase to confirm before you submit the information.
For wire transfers, you may also need the SWIFT code (CHASUS33) if you're sending money internationally. Your account number alone is not enough for most banking transactions. Keep your routing number and account number together in a safe place so you have both when you need them.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit card. Your account number is the 10-digit number printed below your name. They are different numbers tied to the same account.
Can I use my account number to make purchases online?
No. Online purchases require your full card number, expiration date, and CVV (the three-digit code on the back). Your account number is for bank transfers, direct deposits, and wire transfers only.
What if my account number doesn't match across my card, checks, and online banking?
This should not happen. If the numbers don't match, contact Chase immediately at 1-800-935-9935. It may indicate fraud or an error in your account setup.
Do I need to memorize my account number?
No. Write it down and store it somewhere safe, or take a photo of your debit card or check. You don't need to memorize it, but you should know where to find it quickly when you need it for direct deposit, bill payments, or other transactions.