Your account number is on your debit card, checks, and online banking login
Your Chase account number is a unique identifier for your specific bank account. It appears in several places: printed on the bottom left of your checks, on the back of your debit card, and in your online banking dashboard. The fastest way to find it depends on which account you're looking for and what you have access to right now.
If you're setting up a direct deposit, paying a bill by bank transfer, or verifying your account to someone else, you'll need this number. It's different from your routing number (which identifies Chase itself) and your card number (which is only for that specific card). Knowing where to look saves time when you need it.
Key Takeaways
- Your account number appears on the bottom left of your checks, after the routing number and before the check number.
- The back of your debit card shows your account number in small print, usually near the bottom or on the magnetic stripe area.
- Log into Chase.com or the Chase mobile app and open your account details to see the full number immediately.
- If you don't have checks or a card handy, calling Chase customer service at the number on your statement will connect you to someone who can read it to you.
Finding your account number on a check
Look at the bottom of any check from your Chase account. You'll see a series of numbers printed in magnetic ink. Reading left to right, the first set of numbers is your routing number (9 digits), the second set is your account number (typically 10 to 12 digits), and the third set is the individual check number.
This is the most reliable place to find it because the number is printed the same way on every check from that account. If you've run out of checks or never ordered them, move to another method — but if you have even one old check lying around, this is the fastest answer.
Finding your account number on your debit card
Flip your Chase debit card over. On the back, you'll see your account number printed in small text, usually near the bottom of the card or along the magnetic stripe area. The exact placement varies slightly depending on the card design, but it's always on the back, not the front.
Do not confuse this with the 16-digit card number on the front of the card. That number is specific to the physical card itself and changes if you get a replacement card. Your account number stays the same even if you order a new card. If the print on the back is worn or hard to read, try the online method instead.
Finding your account number in Chase online banking
Log into Chase.com using your username and password. Once you're logged in, select the account you need the number for from your account list. Click on the account name or the "Account Details" or "Account Information" link — the exact label depends on which version of the website you're using.
Your full account number will display on that page. You can also see it in the Chase mobile app by opening the account, tapping the menu icon (three horizontal lines), and selecting "Account Details" or "Account Information." This method works even if you don't have your card or checks with you, and it's secure because you're already logged in.
Finding your account number on your statement
Open any recent bank statement from Chase — whether it arrived by mail or you downloaded it from your online account. Your account number appears near the top of the statement, usually in the section labeled "Account Information" or next to your account name.
Paper statements and PDF statements both show this number in the same place. If you've deleted your digital statements, you can log into your Chase account and request a copy of any recent statement, which will include the number. This method is slower than checking your card or checks, but it works if those aren't available.
Finding your account number by phone
Call the customer service number on the back of your Chase debit card or on a recent statement. A representative will verify your identity by asking for your Social Security number, date of birth, or other personal information. Once verified, they'll read your account number to you.
This method takes longer than the others — expect to wait on hold and spend a few minutes on verification — but it's reliable if you have no other way to access the number. Have a pen ready to write it down, or ask the representative to repeat it twice so you get it right.
What to do if you can't find your account number
If you've checked your card, your checks, and your online account and still can't locate the number, the phone method is your only option. Call Chase at the number on your statement or card. You don't need to know your account number to call — the representative can look it up using your Social Security number and other identifying information.
If you're locked out of your online account, call Chase to regain access before trying the online method. If your debit card is lost or stolen, call immediately to report it, and the representative can provide your account number at the same time. Never share your account number with anyone who calls you claiming to be from Chase — always initiate the call yourself using the number on your statement or card.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number (16 digits on the front) is specific to that physical card and changes if you order a replacement. Your account number (10 to 12 digits) stays the same across all cards linked to that account. You need the account number for bank transfers and direct deposits, not the card number.
Can I use my account number to make online purchases?
No. Online purchases require your card number, expiration date, and CVV. Your account number is for bank-to-bank transfers, direct deposits, and bill payments through your bank. Never enter your account number on a retail website or give it to a merchant.
What's the difference between my account number and routing number?
Your routing number (9 digits) identifies Chase Bank itself and is the same for all Chase customers in your region. Your account number (10 to 12 digits) identifies your specific account. Both appear on your checks in order: routing number first, then account number. You need both for direct deposits and wire transfers.
Will my account number change if I get a new debit card?
No. Your account number never changes when you order a replacement card. The new card will have the same account number printed on the back. Only the card number (on the front) changes with a new card.
Is it safe to share my account number?
Yes, but only with trusted sources. You'll need to provide your account number to your employer for direct deposit, to billers for automatic payments, and to other banks for transfers. Never share it with someone who calls you unsolicited or with websites you don't recognize. If you're unsure whether a request is legitimate, call Chase directly using the number on your statement.