Chase will take coins, but the method depends on the branch and the amount

Most Chase branches accept coin deposits from customers who have an account there. You can bring coins in any container — a bag, a jar, a roll — and deposit them at the teller window. The teller will count them (or run them through a coin counter if the branch has one) and credit the amount to your account. No fee is charged for this service at most branches.

However, some Chase locations have stopped accepting loose coins during the pandemic and have not resumed the practice. Before you bring in a large quantity of coins, call your local branch to confirm they still offer this service. If they do not, you have other options to convert coins to cash or deposit them elsewhere.

Chase also does not accept coins at ATMs — you cannot deposit coins into an ATM machine. Coin deposits must happen at a teller window during business hours.

Key Takeaways

  • Most Chase branches will count and deposit coins at the teller window for free, but some locations have stopped accepting them.
  • Call your branch before bringing in coins to confirm they accept deposits and ask whether they have a coin counter.
  • Chase ATMs do not accept coins — you must go inside and speak to a teller.
  • If your Chase branch will not take coins, a bank-owned coin counter, a grocery store, or a Coinstar machine are alternatives.
  • Rolled coins are easier for tellers to handle than loose coins, though both are accepted.

What happens when you bring coins to the teller window

When you arrive at the teller window with coins, tell the teller you want to deposit them. If the branch has a coin counter machine, the teller will pour your coins into it, and the machine will count and sort them by denomination. The total will appear on a receipt, and the teller will add that amount to your account.

If the branch does not have a coin counter, the teller will count the coins by hand. This takes longer, especially with large amounts, so the teller may ask you to come back at a slower time or may count them while you wait. Either way, the coins are credited to your account the same day.

You do not need to roll the coins yourself, though doing so can speed up the process. If you bring pre-rolled coins (the standard paper rolls sold at banks), the teller can often verify the count without opening them, which saves time.

Branches that no longer accept coins

During 2020 and 2021, many banks including Chase temporarily stopped accepting coin deposits due to coin shortages and staffing limits. Some branches resumed this service; others did not. Chase has not published a company-wide policy on whether all locations accept coins, so the answer varies by branch.

If your local Chase branch tells you they do not accept coins, ask whether another Chase location nearby does. Larger branches and those in busier areas are more likely to have coin counters and staff time to handle deposits. You can also ask whether the branch can order coins for you to pick up later, though this is a different service and may take several days.

Alternatives if Chase will not take your coins

If your Chase branch declines coins, several other options exist. Many grocery stores with customer service desks have Coinstar machines, which count coins and dispense cash or a gift card. Coinstar charges a fee (typically 10 to 12 percent of the total), so you lose money on the exchange, but it is fast and requires no account.

Other banks and credit unions often accept coin deposits from non-members for a small fee or free. Call ahead to confirm. Some banks that still actively accept coins include local credit unions and smaller regional banks that have maintained coin-counting services.

If you have a very large amount of coins, you can also take them to a coin roll company or a coin dealer, though these are less common and may only work with specific denominations or large quantities.

How to prepare coins for deposit

You do not have to prepare coins at all — loose coins in a bag are fine. However, rolling them yourself can speed up the deposit process. Standard coin rolls are sold at most Chase branches for a small fee (usually under a dollar for a pack of 50 rolls) and at office supply stores.

The standard roll sizes are: pennies (50 coins per roll), nickels (40 per roll), dimes (50 per roll), and quarters (40 per roll). If you roll coins yourself, make sure they are tight enough that they do not fall out when the teller handles them. A loose roll will be unrolled and recounted anyway.

Dirty or damaged coins are still accepted, though very damaged coins (bent, corroded, or partially missing) may be rejected. If a coin is questionable, the teller will let you know.

Depositing coins without visiting a branch

Chase does not offer a mail-in coin deposit service. You cannot send coins through the mail to a Chase account and have them credited. You must bring coins to a branch in person.

If you have a Chase checking or savings account, you can deposit coins only at a teller window. Mobile deposit (the app feature that lets you photograph checks) does not work for coins.

Frequently Asked Questions

Can I deposit coins at a Chase ATM?

No. Chase ATMs accept only bills and checks. Coin deposits must be made at a teller window during branch hours.

Will Chase charge me a fee to deposit coins?

No. Chase does not charge a fee for coin deposits at the teller window. The service is free for account holders. You may pay a small fee to buy coin rolls if you want to roll the coins yourself, but the deposit itself is free.

What if my Chase branch says they do not accept coins?

Ask whether another Chase location nearby accepts them. If not, try a local credit union, another bank, or a Coinstar machine at a grocery store. Coinstar charges a percentage fee but converts coins to cash immediately.

Do I have to roll coins before I bring them to Chase?

No. Loose coins are accepted. Rolling them is optional and mainly saves the teller time. If you do roll them, make sure they are tight and the rolls are not damaged.

How long does it take for coins to show up in my account?

Coins deposited at the teller window are credited to your account the same day. You can use the money immediately after the deposit is complete.