Yes, you can find your checking account number through Chase's online banking portal
Log into your Chase account at chase.com, go to the Accounts tab, and select the checking account you need. Your account number appears in multiple places: in the account details section, on statements, and when you set up transfers or bill pay. You do not need to call or visit a branch—the number is visible in your online dashboard within seconds.
The account number is a 10-digit code unique to that specific account. If you have multiple checking accounts with Chase, each one has its own number. You will need this number to set up direct deposit, wire transfers, ACH payments, or to give to employers or other financial institutions.
Key Takeaways
- Your Chase checking account number is visible in the Accounts section of your online banking portal after you log in.
- The account number is a 10-digit code that appears on statements, in transfer screens, and in account details.
- You can also find it on a paper check or by viewing your most recent statement in the online portal.
- Chase does not charge a fee to view or retrieve your account number through online banking.
Where to look in the Chase online portal
After logging into chase.com with your username and password, click the Accounts tab at the top of the page. A list of all your accounts appears. Find the checking account you need and click on it. The account details page opens, and your account number is displayed prominently near the top, usually next to the account name and balance.
If you do not see it immediately, scroll down to the Account Information section. This section also shows your routing number (a nine-digit code used for ACH transfers and direct deposit), your account type, and when the account was opened. Both numbers are there for you to copy or write down.
You can also view your account number on any statement. In the online portal, go to Statements & Documents, select the checking account, and open any recent statement. The account number appears in the top right corner of the first page, usually printed as "Account Number:" followed by the 10-digit code.
Finding your account number on a paper check
If you have a checkbook, your account number is printed at the bottom of every check. It is the middle set of numbers between two colons. The format is: routing number : account number : check number. The account number is typically 10 digits long. This method works even if you have not logged into online banking in months.
The routing number (the first set of numbers) is the same for all Chase customers in your region, but your account number is unique to you. Do not confuse the two when you need to provide information to an employer or another bank.
What to do if you cannot see your account number online
If you log in and the account number does not appear in the usual places, first check that you are looking at the correct account. If you have multiple checking accounts, each tab shows a different number. Make sure you clicked on the account you actually need.
If the number still does not show, try logging out and logging back in. Sometimes the portal needs to refresh. If you use Chase's mobile app instead of the website, the account number is in the same location—tap Accounts, select your checking account, and look for Account Information.
If you still cannot find it after logging in again, call Chase customer service at the number on the back of your debit card. A representative can read your account number to you over the phone. You can also visit a Chase branch in person with your ID, and a teller will provide the number immediately.
Using your account number safely
Your account number is not secret in the way a password is. You will need to share it with employers for direct deposit, with other banks for transfers, and with billers who collect payments from your account. However, do not share it in response to unsolicited calls, emails, or texts claiming to be from Chase.
Chase will never ask you to confirm your account number via email or text. If someone contacts you claiming to be from Chase and asks for this information, hang up or delete the message and call Chase directly using the number on your debit card or statement. Scammers sometimes pose as banks to collect account numbers for fraud.
When you write your account number down or type it into a form, make sure you are on a secure website (the URL should start with https://) and that you trust the organization asking for it. Your account number alone cannot drain your account, but combined with other information it can be used to set up unauthorized transfers.
Retrieving your account number if you have forgotten it
If you have forgotten your account number and do not have access to a check or statement, the fastest way to retrieve it is to log into your Chase account online. The number is there within seconds. If you have forgotten your login credentials, use the "Forgot username or password?" link on the Chase login page to reset them.
If you cannot reset your password online, call Chase at 1-800-935-9935 (the number for Chase personal banking). Have your Social Security number, date of birth, and a form of ID ready. A representative will verify your identity and either read your account number to you or help you regain access to your online account.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number is nine digits and is the same for all Chase customers in your region. Your account number is 10 digits and is unique to your individual account. Both appear on your checks and in your online banking portal, but they serve different purposes in transfers and direct deposit.
Can I change my Chase checking account number?
Chase does not allow you to change your account number yourself. If you need a new number for security reasons, contact Chase customer service. They can close your current account and open a new one, which will have a different number, though this process takes time and affects any automatic payments or direct deposits you have set up.
Do I need my account number to log into online banking?
No. You log in with your username and password. Your account number is something you retrieve after you log in, not something you use to log in. If you have forgotten your username or password, use the reset link on the login page.
What if I see multiple account numbers in my Chase portal?
Each account you own has its own number. If you have a checking account, a savings account, and a credit card, each one has a different account number. Make sure you are looking at the correct account before you copy the number down or share it with someone else.
Can someone access my account with just my account number?
Your account number alone is not enough to access your account or move money. A person would also need your password, username, or other verification information. However, do not share your account number with people you do not trust, as it can be combined with other information to commit fraud.