Chase offers several loan types, but the one you can get depends on what you need the money for and your credit history
Chase makes personal loans, auto loans, home loans, and lines of credit available to customers who meet their requirements. You cannot walk into a branch and get cash the same day—Chase requires an application, a credit check, and a decision that typically takes several business days to a week. The type of loan you can get, the interest rate you pay, and how much you can borrow all depend on your credit score, income, existing debt, and the purpose of the loan.
If you already bank with Chase, you may have an easier path: existing customers sometimes see faster decisions and may have access to better rates. If you do not bank with Chase, you can still apply, but the process takes longer because they have to verify your identity and income from scratch.
Key Takeaways
- Chase personal loans range from $500 to $35,000 and require a credit check; approval typically takes three to five business days.
- Your interest rate depends on your credit score—borrowers with scores below 660 are unlikely to be approved for a personal loan.
- Chase auto loans are available for new and used vehicles, but you must be financing through a Chase-approved dealer or refinancing an existing loan.
- Home loans and home equity lines of credit require a property appraisal and take four to six weeks from application to closing.
- You can apply online, by phone, or in person at a Chase branch, but online applications usually move faster.
Chase personal loans and what they cost
A Chase personal loan is an unsecured loan, meaning you do not pledge collateral like a car or house. Chase lends between $500 and $35,000. The interest rate you receive depends almost entirely on your credit score. Borrowers with excellent credit (740 and above) may receive rates between 8% and 12%; borrowers with good credit (700–739) typically see rates between 10% and 15%; borrowers with fair credit (660–699) may see rates between 15% and 20%. Chase rarely approves personal loans for borrowers with credit scores below 660.
You repay the loan in fixed monthly installments over a term you choose—usually 24, 36, 48, or 60 months. The longer the term, the lower your monthly payment but the more interest you pay overall. Chase charges an origination fee of 1% to 10% of the loan amount, deducted from the money you receive. For example, a $10,000 loan with a 5% origination fee means you receive $9,500 and repay $10,000 plus interest.
You can apply for a Chase personal loan online through their website, by phone at 1-800-935-9935, or in person at a branch. The online application takes about 10 minutes. Chase will pull your credit report and verify your income using tax returns or recent pay stubs. Approval or denial usually comes within three to five business days.
Chase auto loans for vehicles and refinancing
Chase auto loans work differently than personal loans because the vehicle itself secures the loan. You can finance a new or used vehicle through Chase if you are buying from a dealer that participates in Chase's lending network—most major dealerships do. You can also refinance an existing auto loan from another lender into a Chase auto loan.
The interest rate on a Chase auto loan depends on your credit score, the age and mileage of the vehicle, and the loan term. New vehicles typically receive lower rates than used vehicles. You can borrow up to 125% of the vehicle's value, which means Chase can cover the purchase price plus taxes, fees, and any existing loan balance you are rolling in. Loan terms range from 24 to 84 months.
If you are buying from a dealership, the dealer handles most of the paperwork and submits your application to Chase. If you are refinancing, you apply directly to Chase online or by phone. Refinancing decisions usually come within one to three business days. Chase will order a vehicle inspection and title search before funding the loan.
Chase mortgages and home equity lines of credit
Chase offers mortgages for home purchases and refinancing, as well as home equity lines of credit (HELOCs) that let you borrow against the equity you have built in your home. Both require a property appraisal, title search, and underwriting review, which takes four to six weeks from application to closing.
For a mortgage, Chase requires a down payment of at least 3% for conventional loans, though you may pay less interest if you put down 20% or more. You will also need to pay for a home inspection, appraisal, title insurance, and property taxes—these costs vary by location but typically total 2% to 5% of the purchase price. Your interest rate depends on your credit score, the loan term (15 or 30 years are most common), and current market rates.
A HELOC lets you borrow against your home's equity at a variable interest rate. Chase typically allows you to borrow up to 85% of your home's value minus what you still owe on your mortgage. The application process is similar to a mortgage: appraisal, title search, and underwriting. Once approved, you receive a credit line you can draw from as needed, and you pay interest only on the amount you actually borrow.
What Chase needs from you to approve a loan
Chase requires the same basic information for all loan types: proof of identity (driver's license or passport), proof of income (recent pay stubs, W-2s, or tax returns), and permission to pull your credit report. For personal loans, that is usually enough. For auto loans, you also need the vehicle identification number (VIN) and proof of insurance. For mortgages and HELOCs, you need proof of employment, bank statements showing your savings, and a property appraisal.
Chase will verify your income by contacting your employer or reviewing tax documents. If you are self-employed, you will need to provide two years of tax returns and possibly a profit-and-loss statement. If you have recently changed jobs, Chase may ask for a letter from your new employer confirming your salary and start date.
Your credit score is the single biggest factor in whether Chase approves you and what rate you receive. Chase pulls your credit report from all three bureaus (Equifax, Experian, and TransUnion) and looks at your payment history, the amount of debt you carry, and how long you have had credit accounts open. A late payment, high credit card balances, or a recent bankruptcy will lower your chances of approval or result in a higher interest rate.
How long approval takes and what happens next
Personal loan decisions come fastest—usually three to five business days. Auto loan decisions typically take one to three business days if you are refinancing, or up to a week if you are financing through a dealer. Mortgages and HELOCs take the longest: four to six weeks from application to closing, because the property appraisal and title search add time.
Once Chase approves your loan, they will send you a loan agreement showing the loan amount, interest rate, monthly payment, and term. You sign and return it. For personal and auto loans, Chase funds the money within one to three business days after you sign. For mortgages, closing happens at a title company or attorney's office, and the lender (Chase) wires the money to pay off the seller and any existing liens on the property.
If Chase denies your application, they will send you a notice explaining why. Common reasons include a credit score that is too low, insufficient income, too much existing debt, or a recent bankruptcy or foreclosure. You can ask Chase to reconsider, but they rarely reverse a denial without a significant change in your financial situation.
Alternatives if Chase denies you or the rate is too high
If Chase turns you down or offers a rate you cannot afford, other lenders may have different standards. Credit unions often approve borrowers with lower credit scores and charge lower interest rates than banks. Online lenders like LendingClub, Upstart, and SoFi approve borrowers with credit scores as low as 580 and fund loans in as little as one business day, though their interest rates vary widely. Peer-to-peer lending platforms connect borrowers with individual investors willing to lend.
If you need a loan but have poor credit, consider building your credit first before applying. Paying down credit card balances, correcting errors on your credit report, and making all payments on time for six months can raise your score enough to may have access to for a better rate. You can check your credit score for free through AnnualCreditReport.com or through your bank's website.
For auto loans specifically, if you cannot get approved through Chase, a credit union or your local bank may offer better terms. Some dealerships also work with multiple lenders and can shop your application around to find the best rate available to you.
Frequently Asked Questions
Can I get a Chase loan if I do not have a Chase bank account?
Yes, you can apply for any Chase loan without being a customer. However, existing Chase customers sometimes receive faster decisions and may see slightly better interest rates. If you do not bank with Chase, the application process takes a few extra days because Chase has to verify your identity and income from external sources.
What is the minimum credit score Chase requires?
Chase does not publish a minimum credit score, but personal loan approvals are rare for borrowers below 660. Auto loans and mortgages may be available with lower scores if you have a large down payment or a co-signer. The best way to know is to check your credit score and apply—a hard inquiry will show you what Chase is willing to offer.
Can I pay off a Chase loan early without a penalty?
Yes. Chase personal loans, auto loans, and mortgages have no prepayment penalty, meaning you can pay off the entire balance at any time without extra fees. Paying early saves you interest because you are paying less interest over a shorter period.
How do I check the status of my Chase loan application?
Log into your Chase online account or call the loan department at the number provided in your application confirmation email. Chase will tell you whether your application is still under review, if they need more information from you, or if a decision has been made.
What if I miss a payment on a Chase loan?
Chase reports late payments to the credit bureaus after 30 days. Missing a payment will lower your credit score and may result in late fees. If you are struggling to make a payment, contact Chase immediately—they may offer a deferment, forbearance, or loan modification to help you avoid default.