Check your refund status through the Comptroller's website
The Maryland Department of Taxation runs a refund tracker on the Comptroller's website where you can see the status of your state tax refund. Go to marylandtaxes.gov and look for the "Where's My Refund?" tool. You'll need your Social Security number, filing status (single, married filing jointly, etc.), and the exact refund amount from your return.
The tool updates once per day, usually overnight. If you filed electronically, your refund status should appear in the system within 24 hours of acceptance. If you mailed a paper return, it takes longer for the state to process and enter it into the system — typically two to three weeks before you can track it online.
The tracker will show you one of four statuses: received and being processed, approved and scheduled for payment, paid, or an error message if something is wrong with your return. If the tool says your return is still being processed after six weeks, contact the Comptroller's office directly at 410-260-7980.
Key Takeaways
- Use the "Where's My Refund?" tool on marylandtaxes.gov with your Social Security number and refund amount to check status.
- Electronic returns show up in the tracker within 24 hours of acceptance; paper returns take two to three weeks to enter the system.
- Most refunds are issued within 21 days of approval, but timing depends on whether you chose direct deposit or a paper check.
- If your refund doesn't arrive within the expected timeframe, call the Comptroller's office at 410-260-7980 to investigate.
- Direct deposit refunds arrive faster than checks and are the most reliable delivery method.
How long Maryland refunds typically take
Maryland aims to issue refunds within 21 days of approving your return, but the total time from filing to receiving money depends on your filing method and how you chose to receive the refund. If you filed electronically and chose direct deposit, you're looking at the fastest timeline: acceptance within 24 hours, processing within a few days, and payment within two to three weeks of that approval.
Paper returns take much longer. The state has to physically receive your return, open it, scan it, and enter the information into the system. This process alone can take two to three weeks. After that, processing and approval follow the same timeline as electronic returns. If you filed by mail and chose a paper check, add another week or two for the check to be printed and mailed to you.
If you're past the expected timeframe and the tracker still shows "processing," something may have flagged your return — a missing signature, a math error, or a mismatch between your return and your W-2s or 1099s. The Comptroller's office will send you a letter if they need more information, but calling ahead can sometimes speed things up.
What to do if your refund is delayed
First, check the "Where's My Refund?" tool again to confirm the current status. If it still shows processing after six weeks from the date you filed, or if it shows an error message, call the Comptroller's office at 410-260-7980. Have your Social Security number, filing status, and refund amount ready when you call.
Common reasons for delays include a mismatch between your return and your employer's W-2 report, a missing or illegible signature on a paper return, math errors, or duplicate filings (if you filed twice by mistake). The Comptroller's office can tell you which issue is holding up your refund and what documents you need to send to resolve it.
If you filed electronically and the tracker shows your refund was paid but you haven't received it, the problem is likely with your bank or the delivery method. If you chose direct deposit, contact your bank to confirm they received the deposit and check your account history. If you chose a paper check, wait at least 10 business days after the tracker shows "paid" before assuming it's lost.
Direct deposit versus paper check delivery
Maryland offers two ways to receive your refund: direct deposit into your bank account or a paper check mailed to your address. Direct deposit is faster and more reliable. If you chose direct deposit on your return, the money typically arrives within two to three weeks of approval. Paper checks take longer because they have to be printed and mailed, adding another week or two to the timeline.
You choose your delivery method when you file your return. If you filed electronically, you can select direct deposit on the screen. If you mailed a paper return, you indicate your choice on the return itself. You cannot change your delivery method after you file, so if you chose a check and now want direct deposit, you'll have to wait for the check to arrive.
Direct deposit also protects you if your address changes or if mail is delayed. The money goes straight to your bank account, so there's no risk of a lost or stolen check. If you don't have a bank account, some tax preparation services offer temporary accounts that can receive your refund, though these accounts may have fees.
What information you need to check your status
To use the "Where's My Refund?" tool, gather three pieces of information before you start: your Social Security number, your filing status (single, married filing jointly, married filing separately, head of household, or may have access to widow/widower), and the exact refund amount shown on your return. The amount must match exactly — if you claimed $1,250 and enter $1,200, the tool won't find your return.
If you don't remember the exact refund amount, check your copy of the return you filed or the confirmation email or letter you received. If you filed electronically, your tax software should have sent you a confirmation with all this information. If you filed by mail, look at the copy you kept before sending it in.
The tool is case-sensitive for Social Security numbers, so enter it as it appears on your return — with or without hyphens, depending on how you filed. If you get an error message saying the information doesn't match, double-check each field and try again. If it still doesn't work after three attempts, call the Comptroller's office.
Contacting the Maryland Comptroller's office
If the online tool doesn't work or you need to speak with someone about your refund, call the Comptroller's office at 410-260-7980. The phone line is open Monday through Friday, 8:30 a.m. to 4:30 p.m. Eastern time. Have your Social Security number, filing status, and refund amount ready before you call.
You can also mail a written inquiry to the Maryland Department of Taxation, Comptroller's Office, 110 Carroll Street, Annapolis, MD 21411. Include your name, Social Security number, filing status, the year of the return, and the refund amount. Mail inquiries take longer to process — typically two to three weeks — so calling is faster if you need an answer soon.
The Comptroller's website also has a contact form under the "Contact Us" section if you prefer to submit your question online. Responses to online inquiries typically arrive within five to seven business days.
Frequently Asked Questions
Can I check my refund status if I filed a joint return with my spouse?
Yes. Use either spouse's Social Security number and the filing status "married filing jointly" in the "Where's My Refund?" tool. The refund amount must match exactly. If you're having trouble, call the Comptroller's office and they can look it up using either Social Security number.
What does it mean if the tracker says my return is still being processed after two months?
Something on your return likely needs attention — a missing signature, a math error, or a discrepancy between your return and your W-2. The Comptroller's office should have mailed you a letter explaining what's needed. If you didn't receive a letter, call 410-260-7980 to find out what's holding up your refund.
I chose direct deposit but my bank says they never received the deposit. What should I do?
First, confirm the tracker shows your refund was paid. If it does, contact your bank's customer service and ask them to search their records for a deposit from the Maryland Department of Taxation. Provide them with the date the tracker showed as paid. If your bank finds no record, call the Comptroller's office to report the missing deposit and request a replacement check.
How do I change my refund delivery method from check to direct deposit?
You cannot change your delivery method after you file. If you chose a check, you'll receive a check. Once it arrives, you can deposit it into your bank account. For next year's return, you can choose direct deposit when you file.
Is the "Where's My Refund?" tool the same as the federal IRS tool?
No. The Maryland tool tracks only your state refund. If you're also waiting for a federal refund, use the IRS "Where's My Refund?" tool on irs.gov. Both refunds are processed separately and may arrive at different times.