Chase offers notary services at most branches, but availability and cost vary by location
Chase Bank does provide notary services at many of its branches. However, the service is not available at every location, and Chase does not advertise a single national policy on pricing or hours. You will need to call your specific branch to confirm whether they offer notarization, what they charge, and whether you need an appointment.
Chase typically notarizes documents for customers at no charge, though some branches may charge a small fee. Non-customers may be turned away or charged a higher rate. The fastest way to find out what your branch offers is to call the branch directly rather than relying on the main Chase customer service line, which often does not have branch-specific details.
Key Takeaways
- Most Chase branches offer notary services, but you must call ahead to confirm your specific location provides them.
- Chase customers typically receive notarization at no cost, while non-customers may be charged or refused service.
- Availability varies by branch location and staffing, so calling is faster than visiting without confirmation.
- If your Chase branch does not offer notary services, credit unions, UPS stores, and FedEx locations often do for a fee.
- Some states require the notary to know you personally or verify your identity with specific documents, so bring government-issued ID.
How to learn about your Chase branch has a notary
The most direct route is to call your local Chase branch and ask whether they have a notary available. You can find the branch phone number on Chase's website by entering your zip code, or you can look it up in your bank statements or debit card materials.
When you call, ask three things: whether they offer notary services, whether there is a charge, and whether you need an appointment. Some branches keep a notary on staff during all business hours; others have one notary who works specific days. If the branch tells you they do not offer the service, ask whether they can refer you to a nearby Chase location that does.
Do not rely on the main Chase customer service number (1-800-935-9935) for this information. That line handles account questions and does not have reliable data on individual branch services. The branch itself will give you the accurate answer.
What documents you will need to bring
Bring the document that needs to be notarized and a government-issued photo ID. The notary will check your ID to confirm your identity before notarizing. Acceptable IDs include a driver's license, passport, state ID card, or military ID.
Some states require the notary to know you personally or to have known you for a certain period. If you are a Chase customer, the notary may use your account history as proof of identity. If you are not a customer, bring a second form of ID or proof of address (such as a utility bill or lease) to strengthen your case.
Bring the original document, not a copy. The notary will examine it, watch you sign it if it is not already signed, and then apply their seal and signature. Some documents require the notary to witness your signature; others only require the notary to verify that the signature on an already-signed document is yours.
Cost and whether Chase charges customers
Chase does not charge most of its customers for notary services. However, this is not a written may provide, and some branches may charge a small fee—typically between $5 and $15 per document. Non-customers are more likely to be charged or turned away entirely.
If you are a Chase customer and the branch tries to charge you, ask to speak to a manager. Many branches treat notarization as a customer service benefit. If you are not a Chase customer, expect to pay a fee or be told the service is not available to you.
Compare this to other options: UPS stores and FedEx locations typically charge $10 to $25 per document, and independent notaries charge $5 to $20 depending on your state and the complexity of the document. Some credit unions offer notary services to members at no cost, which can be cheaper than Chase if you are not a customer there.
Alternatives if your Chase branch cannot help
If your nearest Chase branch does not offer notary services or has limited hours, several other places can notarize documents. UPS stores and FedEx Office locations have notaries at most locations and do not require you to be a customer. You can search for nearby UPS or FedEx locations on their websites and call ahead to confirm a notary is available.
Credit unions often provide notary services to members at no charge. If you belong to a credit union, call and ask whether they have a notary. Some credit unions will notarize for non-members for a small fee.
County courthouses and some public libraries also have notaries on staff, usually at no cost or for a very small fee. Call your county clerk's office to ask where the nearest courthouse notary is located and what hours they work. Library notary services vary by location, so check your local library's website or call ahead.
Online notary services have grown in recent years and may be an option depending on your state. These services connect you with a notary via video call, though not all states recognize remote notarization for all document types. Check your state's notary laws before pursuing this route.
What to expect when you arrive at Chase
Arrive during regular business hours and bring your ID and the document. If you made an appointment, give your name at the desk. If you did not, ask to speak with the notary and explain what you need.
The notary will ask you to confirm your identity, review the document, and ask you to sign it in front of them if it is not already signed. They will then apply their notary seal (a stamp or embosser) and sign the document. The whole process usually takes 5 to 10 minutes.
Ask the notary how many copies you need. Some documents require only one notarized copy; others require multiple. If you need more than one, ask whether the notary can notarize additional copies at the same time, which is usually faster and cheaper than coming back later.
State-specific rules that may affect your notarization
Notary laws vary by state. Some states require the notary to know you personally or to have a relationship with you. Others allow the notary to verify your identity solely through government-issued ID. A few states have specific rules about what types of documents can be notarized or how the notary must apply their seal.
Before you go to Chase, look up your state's notary requirements. You can find this information on your state's Secretary of State website or by searching "[your state] notary requirements." If your state has strict rules, confirm with the Chase notary that they can notarize your specific document type.
Some documents, such as powers of attorney or deeds, may have additional requirements beyond notarization. A notary can only confirm your identity and witness your signature; they cannot give legal advice. If you are unsure whether notarization alone is sufficient for your document, consult an attorney before visiting Chase.
Frequently Asked Questions
Do I have to be a Chase customer to get a document notarized?
No, but Chase customers typically receive the service at no charge, while non-customers may be charged a fee or turned away. Call your branch to ask their specific policy for non-customers before you visit.
Can Chase notarize a document I signed at home?
Yes, if the document is not yet signed. The notary will watch you sign it in front of them. If it is already signed, the notary can verify that your signature on the document matches your ID, but some states or document types may require the notary to witness the original signing instead.
How long does notarization take at Chase?
The notarization itself usually takes 5 to 10 minutes. However, you may wait longer if the branch is busy or if the notary is not on duty at that moment. Calling ahead or making an appointment can reduce wait time.
What if I need the document notarized but cannot visit a branch in person?
Some states allow remote notarization through video call services. Check your state's notary laws to see whether remote notarization is recognized for your document type. UPS stores and some independent notaries also offer this service in certain states.
Can a Chase notary notarize a power of attorney or deed?
A notary can apply their seal to these documents, but they cannot provide legal advice about whether the document is valid or complete. If you have questions about the legal requirements for a power of attorney or deed, consult an attorney before visiting Chase.