Chase offers notary services at most branches, but availability depends on your location and whether you have an account
Chase Bank does offer notary services at many of its branches. The service is typically free for Chase customers and may carry a small fee for non-customers, though Chase does not publish a standard fee amount. However, not every Chase branch has a notary on staff, and hours vary by location. Your best move is to call the specific branch where you plan to go before you visit.
The notary service at Chase is straightforward: you bring the document that needs notarizing, a valid photo ID, and the person whose signature needs to be notarized (if it is not your own signature). The notary will witness the signature, verify the signer's identity, and stamp the document. This takes about 10 to 15 minutes in most cases.
Key Takeaways
- Chase notary services are free for account holders at branches that have a notary on staff, but not all branches do.
- You must bring a valid photo ID and the original document that needs notarizing; the notary will not work from copies.
- Call your local Chase branch directly to confirm they have a notary available and to ask about their current hours.
- If your branch does not have a notary, Chase can sometimes refer you to another nearby branch or to an alternative service.
How to learn about your Chase branch has a notary
Start by calling the branch directly. Look up the phone number on Chase's website or your bank statement, then ask to speak with someone at the branch about notary availability. Do not rely on the main customer service line — they often do not have accurate information about individual branch services. The branch staff can tell you whether a notary is available that day and what hours they work.
If your branch does not have a notary, ask if they can refer you to another Chase location nearby that does. Some branches in the same area share notary staff or can direct you to the closest option. If no Chase branch near you offers the service, the branch staff may be able to point you toward a local alternative, such as a credit union, title company, or independent notary.
What you need to bring
Bring your original document — notaries cannot work from photocopies or digital images. Bring a valid photo ID issued by a government agency: a driver's license, passport, state ID card, or military ID all work. If someone else's signature needs to be notarized, that person must be present with their own valid ID.
Do not bring a document that has already been signed by someone else unless that person is present. The notary must witness the signature being made. If the document is already signed, the notary will not be able to notarize it.
Timing and what to expect
The notarization itself takes 10 to 15 minutes. The notary will ask you to sign the document in front of them, check your ID, and then stamp and sign the document themselves. They may ask you a few questions to confirm you understand what you are signing and that you are doing so of your own free will.
Go during normal business hours when the branch is open. Notaries are usually available during the same hours as the branch itself, but some branches may have a notary only during certain hours within the day. This is another reason to call ahead.
Cost for Chase customers and non-customers
Chase notary services are free for people who hold a Chase checking or savings account. Non-customers may be charged a fee, but Chase does not publish a standard amount — it varies by branch and state. Call ahead to ask what the fee will be if you do not have a Chase account.
Some branches may waive the fee for non-customers in certain situations, such as if you are opening a new account or if the document is related to a Chase product. It never hurts to ask.
When Chase notary services may not work for you
Chase notaries can notarize most common documents: powers of attorney, affidavits, loan documents, and signature verification pages. However, they cannot notarize certain types of documents, such as wills in some states, documents that require a certified copy, or documents that need a notary public with specific credentials beyond standard notarization.
If your document has special requirements — such as a certified copy, an apostille (a form of international certification), or a notary with specific training — Chase may not be able to help. Ask the notary when you call or visit. If Chase cannot handle it, they can often refer you to someone who can.
Alternatives if your Chase branch cannot help
If your nearest Chase branch does not have a notary or cannot notarize your specific document, several other options are available. Credit unions often offer free notary services to members. Title companies, real estate offices, and law offices typically have notaries on staff and may charge a small fee. Some UPS stores and FedEx locations also offer notary services for a fee.
You can also search online for independent notaries in your area. Many work from home offices or mobile services and will come to you. Prices vary, but independent notaries typically charge $5 to $15 per signature. Check reviews and confirm they are licensed in your state before you book.
Frequently Asked Questions
Do I need to be a Chase customer to use their notary service?
No, but Chase customers get the service free while non-customers may be charged a fee. The fee amount varies by branch and state, so call ahead to ask. Not all branches have a notary available, regardless of whether you are a customer.
Can a Chase notary notarize a document that is already signed?
No. The notary must witness the signature being made in front of them. If the document is already signed, you will need to have it unsigned and then sign it again in front of the notary, or find a different notary who can work with your specific situation.
What if I do not have a photo ID?
You cannot get a document notarized without a valid government-issued photo ID. If you do not have one, you will need to obtain a state ID card or passport first. A Chase notary will not notarize without this verification.
How long does notarization take at Chase?
The notarization itself takes about 10 to 15 minutes. However, you may wait longer if the branch is busy. Call ahead to ask about wait times, or visit during slower hours such as mid-morning on a weekday.
Can Chase notarize documents for other states or countries?
Chase notaries can notarize documents for other states, but international documents may have special requirements such as an apostille or specific language translation. Ask the notary about your specific document before you visit. If Chase cannot handle it, they can refer you to someone who specializes in international notarization.