Chase offers notary services at most branches, but availability varies by location and you will need to call ahead
Chase Bank does provide notary services through its branches. However, not every Chase location has a notary on staff, and those that do may have limited hours or require you to schedule an appointment. The service is typically free for Chase customers with a checking or savings account, though some branches charge a small fee for non-customers. Your best move is to call the specific branch where you plan to go and confirm they have a notary available before you show up.
Chase does not advertise notary availability on its main website or through its phone line in a way that lets you check all branches at once. You will need to contact individual locations directly. If your nearest Chase does not have a notary, the bank can sometimes refer you to a partner location or direct you to alternatives in your area.
Key Takeaways
- Not all Chase branches have notary services, so you must call your local branch to confirm availability before visiting.
- Chase customers with an active checking or savings account typically receive notary services at no charge.
- Non-Chase customers may be charged a fee, which varies by branch and region.
- Many Chase branches require an appointment rather than walk-in service, especially during busy hours.
- If your branch does not have a notary, ask them for a referral to a nearby location or alternative provider.
How to find a Chase notary and what to bring
Start by searching for Chase branches near you using the bank's branch locator tool on Chase.com. Once you have identified a location, call the branch directly and ask whether they have a notary available. Have the branch phone number ready—it is usually listed in the search results. When you call, ask about their hours, whether appointments are required, and what documents you need to bring.
Bring a valid government-issued photo ID to your notary appointment. The notary will also need to see the document you want notarized. Some documents require the notary to witness your signature in person, while others may only need a notary's seal and signature. If you are unsure what your specific document requires, contact the organization requesting the notarization—they can tell you exactly what the notary needs to do.
What Chase charges for notary services
Chase customers with an active account typically receive notary services free of charge. This applies to customers with checking accounts, savings accounts, or both. The notary service is considered a customer benefit, similar to other account perks.
Non-Chase customers may be charged a fee. The amount varies by branch and region, but typically ranges from five to fifteen dollars per document. Some branches may charge per signature rather than per document if the paperwork contains multiple pages that need notarizing. Ask about the fee structure when you call to schedule your appointment.
When Chase branches do not have a notary available
If your nearest Chase location does not have notary services, ask the branch staff for a referral. Many branches keep a list of nearby notaries or partner locations that can help. Some Chase branches in smaller towns or rural areas may not have in-house notaries but can direct you to a local option.
You can also search for independent notaries in your area through your state's Secretary of State office, which often maintains a registry of commissioned notaries. UPS Store locations, FedEx Office, and some pharmacies like Walgreens also offer notary services, often at lower cost than banks. Libraries sometimes have notaries on staff as well, particularly in larger cities.
Appointment scheduling and wait times
Most Chase branches that offer notary services require you to schedule an appointment rather than walk in. Call ahead to book a time slot, especially if you need the notarization on a specific date. During busy seasons—tax time, real estate closing season, or the end of the month—appointments may fill up several days in advance.
If you need a notarization urgently, ask the branch whether they can fit you in as a walk-in or squeeze you into an existing appointment slot. Some branches reserve a small window for walk-ins, but this is not may provide. Having your documents ready and knowing exactly what needs to be notarized will speed up the process once you arrive.
Documents Chase notaries can and cannot handle
Chase notaries can notarize most common documents, including power of attorney forms, affidavits, loan documents, real estate paperwork, and travel consent letters for minors. They can also notarize copies of documents for verification purposes.
There are limits to what a notary can do. Notaries cannot notarize documents they have a financial interest in, documents where the signer is not present in person, or documents that are blank or incomplete. If your document falls into one of these categories, the Chase notary will tell you they cannot proceed. In that case, you may need to find a different notary or contact the organization requesting the notarization to see whether an alternative is possible.
Frequently Asked Questions
Do I have to be a Chase customer to get a document notarized?
No, but non-customers may be charged a fee. Chase customers with an active checking or savings account typically receive the service free. Call your local branch to ask about their fee for non-customers before you visit.
Can I get a document notarized at any Chase branch?
Not all branches have notary services. Call the specific location where you plan to go to confirm they have a notary available. If they do not, ask for a referral to another Chase branch or a nearby notary.
What if the person who needs to sign the document cannot come to the branch in person?
Notaries must witness the signer in person and verify their identity. If the signer cannot visit the branch, you will need to find a mobile notary who travels to the signer's location, or explore whether the organization requesting the notarization will accept an alternative form of verification.
How long does a notarization take?
Most notarizations take five to ten minutes once you are with the notary. However, if you have multiple documents or the notary needs to verify information, it may take longer. Scheduling an appointment rather than walking in usually means shorter wait times.
What if I need a notarization after Chase branch hours?
Chase branches close in the evening and on weekends. If you need a notarization outside regular banking hours, search for a mobile notary or an independent notary in your area. Some UPS Store and FedEx Office locations offer evening and weekend notary services.