PNC Bank does exchange foreign currency, but only at certain branches and with advance notice

PNC Bank offers foreign currency exchange at many of its locations, but the service is not available everywhere and requires planning ahead. You cannot walk into a random PNC branch and exchange currency on the spot — you need to call ahead, usually 24 to 48 hours before you want to exchange, so the branch can order the currency you need. The exchange rates PNC offers are set by the bank and may differ from the mid-market rate you see online.

Not every PNC branch handles foreign exchange. Larger branches in major cities are more likely to offer the service than smaller suburban locations. If you need currency exchanged, your first step is to call your local PNC branch directly and ask whether they do foreign exchange. If they do not, they can often tell you which nearby branch does, or they can arrange for currency to be delivered to your branch.

PNC also offers currency exchange through its online banking platform for customers who want to lock in a rate before traveling, though the mechanics and fees vary depending on your account type and the currency involved.

Key Takeaways

  • PNC Bank exchanges foreign currency at select branches, not all locations, so you must call ahead to confirm your branch offers the service.
  • You typically need to order currency 24 to 48 hours in advance so the branch can have it on hand when you arrive.
  • PNC's exchange rates are set by the bank and may be less favorable than mid-market rates you see quoted online.
  • Larger PNC branches in major metropolitan areas are more likely to offer foreign exchange than smaller branches.
  • PNC customers can sometimes exchange currency online through their banking portal, though availability depends on account type and currency.

How to order foreign currency from PNC

Call your PNC branch directly and ask to speak with someone in the foreign exchange or international services department. Have ready the currency you need, the amount, and your account number. The staff member will quote you an exchange rate, explain any fees, and tell you when the currency will be ready for pickup. Most branches require 24 to 48 hours to source the currency, though some may be able to fulfill requests faster if they already have stock on hand.

When you pick up the currency, bring your passport or government-issued ID. PNC is required by federal law to verify your identity for foreign exchange transactions. You will pay the quoted rate plus any applicable fees at the time of pickup. Some PNC branches charge a flat fee per transaction; others charge a percentage of the amount exchanged. Ask about fees when you call to place your order so there are no surprises.

Exchange rates and fees at PNC

PNC sets its own exchange rates, which means they are typically higher (worse for you) than the mid-market rate — the rate banks use to trade with each other. The difference between PNC's rate and the mid-market rate is how the bank makes money on the transaction. The spread varies by currency and market conditions, but it is usually between 2 and 5 percent, though it can be wider for less common currencies.

In addition to the exchange rate markup, PNC may charge a flat fee per transaction (often $10 to $25) or a percentage fee (often 1 to 2 percent of the amount exchanged). The exact fee structure depends on your account type — premium or wealth management customers sometimes receive better rates or waived fees. Ask about the total cost (rate plus fees) before you commit to the exchange.

Currencies PNC can exchange

PNC handles the major currencies used by travelers and international business: euros, British pounds, Canadian dollars, Japanese yen, Swiss francs, Australian dollars, and Mexican pesos. Many other currencies are available but may require longer lead time or a higher minimum order. If you need a currency that is not commonly traded, call your branch and ask — they can often order it, but you may need to wait several days and the fees may be higher.

For very large amounts or unusual currencies, PNC may refer you to a specialized foreign exchange dealer or suggest you use an alternative service. If your branch cannot source the currency you need, ask whether they can recommend another option or connect you with a partner service.

Alternatives to PNC for foreign currency exchange

If PNC's rates or fees do not work for you, or if your branch cannot source the currency you need, other options exist. Currency exchange services like Travelex, OANDA, and XE operate physical locations in major cities and airports, and some offer online ordering with home delivery. These services often have better rates than banks for common currencies, though they may charge higher fees for less common ones.

Credit unions sometimes offer foreign exchange to members at rates competitive with or better than banks. If you belong to a credit union, call and ask whether they exchange currency and what their rates are. Online currency services like Wise (formerly TransferWise) and OFX are designed for people sending money internationally or exchanging large amounts; they often have lower markups than banks, though they work differently — you transfer money to them, they exchange it at their rate, and send it to a foreign bank account or pick-up location.

For small amounts or last-minute needs, airport currency exchange kiosks are available but typically charge the worst rates of all options. Use them only if you have no other choice.

Exchanging currency before you travel

If you are traveling soon, order currency from PNC at least 48 hours before your departure. Call your branch, confirm they have the currency in stock or can order it by your travel date, and place your order. Pick up the currency at least one day before you leave so you have time to verify the amount and familiarize yourself with the bills and coins.

Some travelers prefer to exchange a small amount of currency before leaving home (enough for airport transportation and a meal) and then exchange the rest once they arrive in the destination country. Exchange rates at banks in the destination country are often better than rates in the U.S., and you avoid carrying large amounts of cash through security. If you choose this approach, order only what you need for the first day or two from PNC.

What to do if PNC cannot exchange your currency

If your local PNC branch does not offer foreign exchange or cannot source the currency you need, ask the branch staff whether they can refer you to another PNC location that can help, or whether they can arrange for currency to be delivered to your branch from a regional hub. Some PNC branches can order currency from a central location and have it ready for pickup within a few days.

If PNC cannot help, contact a specialized currency exchange service directly. Travelex, OANDA, and similar companies operate in most major U.S. cities and can often exchange currency faster and at better rates than banks, especially for common currencies. For international transfers or large amounts, online services like Wise may offer better value than any brick-and-mortar option.

Frequently Asked Questions

Can I exchange foreign currency at any PNC ATM?

No. PNC ATMs dispense U.S. dollars only. Foreign currency exchange must be done in person at a branch that offers the service, and you must order in advance.

What happens if I order currency and then do not pick it up?

Policies vary by branch. Some branches will hold the currency for a set period (often 30 days) at no charge; others may charge a restocking fee or refuse to hold it. Ask about the hold policy when you place your order.

Can I exchange currency back to dollars when I return from traveling?

Yes, most PNC branches will exchange foreign currency back to U.S. dollars, though the rate will be less favorable than the rate you received when you bought it. Bring the bills in good condition and your ID. Coins are usually not exchanged.

Does PNC exchange cryptocurrency or digital currencies?

No. PNC does not exchange cryptocurrency. The bank handles only physical foreign currency and traditional banking services.

Are PNC's exchange rates better than using a credit card abroad?

It depends on your card and the currency. Most credit cards charge a foreign transaction fee (1 to 3 percent) on top of their exchange rate, which is often similar to or worse than PNC's rate. For large amounts, exchanging currency at PNC before you travel may be cheaper than using a card abroad, but for small purchases, a card with no foreign transaction fee is often the better choice.