Close the account by visiting your bank in person, calling their customer service line, or using their online banking portal — most banks let you pick any method.
The fastest way is usually online if your bank offers it. Log into your account, look for account settings or account management, and find the option to close or deactivate. Some banks call it "close account" and others call it "deactivate." If you cannot find it online, call the number on the back of your debit card or your bank statement and ask to speak with someone who handles account closures. You can also walk into a branch with your ID and ask a teller to close it for you.
Before you close, withdraw or transfer any money still in the account. Most banks will not close an account with a balance, and some charge a fee if you leave money behind. Check your account for any pending transactions — debit card charges, automatic bill payments, or transfers that have not cleared yet. If you close the account while something is still processing, the transaction may bounce or get rejected, which can trigger overdraft fees or cause a payment to fail.
Key Takeaways
- You can close a savings account online, by phone, or in person at a branch, and most banks do not charge a fee to close.
- Empty the account completely before closing, including any interest that has been added, because banks usually will not close an account with money in it.
- Check for automatic transfers or bill payments linked to the account and cancel or redirect them before you close, so payments do not fail.
- Some banks require you to wait a certain number of days after opening before you can close, so read your account agreement if the account is very new.
- Ask the bank for written confirmation that the account is closed, and keep it for your records in case there are questions later.
Withdraw your money and check for pending charges
Go to your account and look at the transaction history for the last 30 days. Write down any automatic payments, transfers, or subscriptions that pull money from this account. Common ones are streaming services, gym memberships, insurance premiums, or transfers to another account. If you find any, log into those services or call the company and change the payment method to a different account or cancel the service.
Once you have redirected everything, withdraw all the money. You can do this at an ATM, at a teller window, or by transferring the balance to another account you own. If the account has earned interest, that interest will show up in the balance — take it with you. Some banks add interest monthly, so check one more time the day you plan to close to make sure you have the full amount.
Contact your bank and request closure
Call the customer service number on your bank statement or debit card. Tell them you want to close the savings account and give them your account number. They will ask you to confirm your identity — be ready with your Social Security number, date of birth, or other information the bank uses to verify who you are. Ask them to confirm that the account balance is zero and that there are no pending transactions.
If you are closing the account because of a problem — bad customer service, high fees, or a data breach — you do not have to explain. Banks close accounts for any reason, and you do not owe them a reason. If you want to close it online, log in and look for "account settings," "manage accounts," or "close account." Follow the prompts and confirm your request. If the option is not there, call instead.
Online closure versus in-person closure
Online closure is faster if your bank offers it. You can do it anytime, and you get instant confirmation on screen. The downside is that you cannot ask questions in real time if something goes wrong, and some banks do not offer online closure for savings accounts. In-person closure at a branch takes longer — you have to travel and wait — but you can hand over your debit card, ask the teller to destroy it, and walk out with a receipt that proves the account is closed.
Phone closure is the middle ground. You can do it from home, ask questions as you go, and the bank records the call. Write down the date, time, and the name of the person you spoke with. Ask them to send you written confirmation of the closure by mail or email. This confirmation is useful if the bank makes a mistake and tries to charge you a fee later, or if the account somehow stays open.
What happens to your debit card
When you close a savings account, the debit card linked to it stops working. If the card is also linked to a checking account, it will still work for that account. If it is only linked to the savings account you are closing, the card becomes useless and you should destroy it. Some banks will send you a new card if you have another account open with them; others will not.
Do not just throw the card away. Cut it up or shred it so nobody can find it in the trash. If you are worried the card is still active, call the bank and ask them to deactivate it. They usually do this automatically when you close the account, but it does not hurt to confirm.
Waiting periods and account age restrictions
Some banks have a rule that you cannot close an account for a certain number of days after you open it — often 30 days. This is rare, but it happens. If you just opened the account and want to close it right away, check your account agreement or call the bank to ask if there is a waiting period. If there is, you have to wait until the period is over before you can close.
A few banks also charge a fee if you close an account within a certain time frame — for example, $25 if you close within 90 days of opening. This fee should be in your account agreement. Read it before you open the account so you know what you are getting into. If you are already past the fee period, you are safe to close without paying anything.
Keep proof that the account is closed
After you close the account, ask the bank for written confirmation. If you closed online, take a screenshot of the confirmation page. If you closed by phone, ask the bank to email or mail you a letter saying the account is closed. If you closed in person, ask the teller for a receipt. Keep this proof for at least a year, in case the bank makes a mistake and tries to charge you a fee or reopen the account.
Check your credit report a few weeks after closing to make sure the account shows as closed. You can get a free credit report once a year from annualcreditreport.com. The account should show a status of "closed" or "closed by consumer." If it shows anything else, call the bank and ask them to correct it.
Frequently Asked Questions
Will closing a savings account hurt my credit score?
No. Closing a savings account does not affect your credit score because savings accounts do not show up on your credit report. Only credit accounts — credit cards, loans, lines of credit — appear on your credit. Closing a savings account is invisible to credit bureaus.
What if the bank says I cannot close the account?
Banks rarely refuse to close an account, but if yours does, ask why. Common reasons are that the account still has a balance, there are pending transactions, or there is a hold on the account. If the account has money in it, withdraw it. If there are pending transactions, wait for them to clear. If there is a hold, ask the bank why and how long it will last.
Can I reopen the account after I close it?
Usually yes, but it depends on the bank. Some banks let you reopen a closed account within a certain time frame — often 30 to 90 days — without opening a new account. Others treat it as a brand new account and you have to start over. Call the bank and ask before you close if you think you might want it back.
What if I closed the account but the bank keeps charging me fees?
Call the bank immediately and tell them the account is closed and they should not be charging fees. Ask them to reverse any fees charged after the closure date. If they refuse, file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov. Bring your proof that the account was closed.
Do I need to close the account in person, or can I do it by phone?
You can close by phone or online if the bank offers those options. In-person closure is not required. Phone and online closure are just as official as walking into a branch. The only reason to go in person is if you want to hand over your debit card in person or if the bank does not offer phone or online closure.