Warframe account deletion is permanent and cannot be reversed
Once you request deletion, Digital Extremes (the company that runs Warframe) will remove your account, all characters, items, and progress from their servers. You cannot recover the account, restore characters, or retrieve any in-game purchases after deletion is complete. The process typically takes 30 days from the date you submit your request—during this window, your account remains locked and unplayable, but you can still cancel the deletion if you change your mind.
Deletion is different from deactivation. A deactivated account can be reactivated later; a deleted account cannot. If you are unsure whether you want to leave permanently, consider deactivating first to see if you want to return.
Key Takeaways
- Account deletion takes 30 days from submission and is irreversible—all characters, items, and purchases are permanently removed.
- You must submit the deletion request through the official Digital Extremes support portal, not through the game itself.
- Your account will be locked immediately after you submit the request, so you cannot play during the 30-day waiting period.
- You can cancel the deletion within the 30 days if you change your mind, but after that window closes, the account is gone for good.
- If you have spent real money on the account, deletion does not result in a refund of Platinum or other purchases.
How to submit a deletion request through Digital Extremes support
Go to the official Digital Extremes support website at support.warframe.com. Log in with the email address and password associated with your Warframe account. Navigate to the account settings or account management section—this is usually labeled "My Account" or "Account Settings" in the top menu.
Look for an option labeled "Delete Account" or "Request Account Deletion." Click it and read the confirmation message carefully. Digital Extremes will ask you to confirm that you understand deletion is permanent and that all progress will be lost. You may also be asked to enter your password again as a security step.
After you confirm, you will receive an email at the address on file. Open that email and click the confirmation link. This step is required—the deletion request is not final until you confirm it by email. Once you click the link, the 30-day countdown begins.
What happens during the 30-day waiting period
Your account is locked immediately after you confirm the deletion request. You cannot log in, play, trade, or access any account features. Your username may still appear in the game world if other players encounter your old messages or see your name in their friends list, but you cannot interact with the game in any way.
During these 30 days, Digital Extremes processes the deletion request. You can cancel it at any time by logging back into the support portal and selecting "Cancel Account Deletion." If you cancel, your account will be unlocked and you can play normally again. After the 30 days end, cancellation is no longer possible.
Canceling a deletion request before the deadline
If you change your mind within the 30-day window, return to support.warframe.com and log in with your account credentials. Go to your account settings and look for the option to cancel the deletion request. Click it and confirm that you want to keep your account. Your account will be unlocked within a few hours, and you can log back into the game.
There is no limit to how many times you can cancel a deletion request during the 30-day period. However, once the 30 days have passed, the cancellation option disappears and the account is permanently deleted.
What you lose when your account is deleted
All characters on your account are removed, including their level, equipment, and inventory. Any Platinum (the premium currency) remaining in your account is lost. Cosmetics, skins, and other cosmetic items purchased with real money cannot be recovered or transferred to another account.
Mastery rank progress, completed quests, and clan membership are all erased. If you are a clan leader, the clan may be disbanded or transferred to another member depending on your clan's settings. Any items in your inventory—weapons, mods, resources, relics—are permanently deleted and cannot be recovered.
Refunds and what happens to money you spent
Digital Extremes does not issue refunds for Platinum or other in-game purchases when you delete your account. Platinum is considered a non-refundable virtual currency, and once spent on cosmetics or battle pass tiers, it cannot be recovered. This is stated in the game's terms of service and applies regardless of how recently you made the purchase.
If you believe you made an unauthorized purchase or were charged in error, contact Digital Extremes support before you request account deletion. They may be able to reverse a transaction or issue a refund if the purchase was fraudulent. Once your account is deleted, this option is no longer available.
Frequently Asked Questions
Can I delete my Warframe account from inside the game?
No. Account deletion must be requested through the official Digital Extremes support website at support.warframe.com. The game client itself does not have a deletion option. You must log into the support portal with your account email and password to start the process.
What if I forget my password before I delete my account?
Use the "Forgot Password" option on the support portal to reset it. You will receive a password reset link at the email address on file. Once you reset your password, you can log in and submit the deletion request. If you no longer have access to the email address on your account, contact Digital Extremes support for help recovering access.
Can someone else delete my account if they have my password?
They would need both your password and access to your email address to confirm the deletion request. Digital Extremes sends a confirmation email that must be clicked before the deletion process begins. If you suspect someone has accessed your account, change your password immediately and contact support to report the unauthorized access.
Will deleting my Warframe account delete my Digital Extremes account?
No. Your Digital Extremes account (used for support portal access and other Digital Extremes games) remains active. Only your Warframe game account is deleted. If you play other Digital Extremes games, those accounts are not affected.
Can I create a new Warframe account with the same email address after deletion?
Yes. After your account is fully deleted (30 days after confirmation), you can create a new Warframe account using the same email address. The new account will start fresh with no characters or progress from the old account.