How to delete a Tomoson account
Tomoson does not offer a self-service account deletion button in your settings. To remove your account, you must contact Tomoson support directly and request permanent deletion. There is no automated process, and the company does not delete accounts through email alone — you will need to use their contact form or support channel to start the removal.
Once you submit a deletion request, Tomoson will process it, but the timeline varies. Some accounts are removed within days; others take weeks. During that period, your profile may still be visible to other users, and you should not expect immediate removal from their systems.
Key Takeaways
- Tomoson requires you to contact support through their official contact form — there is no delete button in account settings.
- You must clearly state that you want permanent account deletion, not just deactivation or a password reset.
- Processing times vary, and your profile may remain visible for days or weeks after you submit your request.
- Before deletion, download or save any data you need, such as campaign history or payment records, because Tomoson will not send it to you after the account is gone.
Steps to request account deletion
Go to the Tomoson website and locate their contact or support page. Most contact forms are found in the footer of the site or under a "Help" or "Support" section. Fill out the form with your full name, email address associated with your Tomoson account, and a clear subject line such as "Account Deletion Request."
In the message body, state explicitly that you want your account permanently deleted. Do not use vague language like "close my account" or "deactivate." Write something direct: "I request permanent deletion of my Tomoson account associated with [your email address]." Include the email address you used to sign up, because support staff need it to locate your account in their system.
Submit the form and wait for a response. Tomoson support typically replies within 24 to 48 hours, though response times can be longer during high-volume periods. They may ask you to confirm your identity or provide additional information before proceeding.
What happens to your data after deletion
Once your account is deleted, Tomoson removes your profile from their public-facing platform. Your username will no longer appear in search results, and other users cannot view your profile or message history. However, Tomoson may retain some data in their internal systems for legal, tax, or record-keeping purposes — particularly if you received payments or participated in campaigns.
If you have unpaid balances, pending payments, or active disputes, deletion may not proceed until those matters are resolved. Contact support to clarify your account status before submitting a deletion request.
Backing up your information before deletion
Before you request deletion, save any information you may need later. Screenshot or download your campaign history, earnings records, and any messages or contracts related to brand partnerships. Tomoson does not send account data to you after deletion, and you will not be able to recover it.
If you have received 1099 forms or other tax documents from Tomoson, save copies of those as well. You may need them for your tax records, and Tomoson will not reissue them after your account is gone.
Difference between deactivation and deletion
Deactivation temporarily hides your account but does not remove it from Tomoson's systems. A deactivated account can usually be reactivated by logging back in or contacting support. Deletion is permanent — once your account is deleted, you cannot recover it, and you will need to create a new account from scratch if you want to use Tomoson again in the future.
If you are unsure whether you want to delete permanently or just step away temporarily, ask Tomoson support whether deactivation is an option. Some platforms offer both, though Tomoson's standard process is deletion upon request.
What to do if support does not respond
If you do not hear back from Tomoson within one week, try submitting the request again through their contact form. Check your spam folder to make sure their reply did not land there. If you have a Tomoson account, you can also try logging in and looking for a help or support chat feature within the platform itself.
If Tomoson has a social media presence on Twitter or Facebook, you can try reaching out there as well, though this is usually slower than the official contact form. Document the date you submitted your request and keep copies of any confirmation messages, in case you need to follow up later.
Frequently Asked Questions
Can I delete my Tomoson account if I have unpaid earnings?
Tomoson may not delete your account while you have pending payments or unresolved disputes. Contact support to check your account status and settle any outstanding balances first. Once those are cleared, you can request deletion.
Will deleting my account remove me from brand campaigns I signed up for?
Deletion removes your profile and account access, but it does not automatically cancel active campaigns or contracts. Reach out to the brands directly if you need to withdraw from ongoing work before you delete your account.
How long does account deletion actually take?
Tomoson typically processes deletion requests within a few days to two weeks, though the exact timeline is not may provide. Your profile may remain visible during processing. If you do not see your account removed after two weeks, contact support again to confirm the request was completed.
Can I create a new Tomoson account with the same email after deletion?
Once your account is deleted, you should be able to sign up again with the same email address, though Tomoson may have a waiting period. If you encounter an error when trying to register, contact support and explain that you deleted your previous account.
What if I change my mind after requesting deletion?
If you request deletion but change your mind before it is processed, contact Tomoson support immediately and ask them to cancel the deletion request. Once deletion is complete, you cannot recover the account — you will have to create a new one.