How to delete your Seven Deadly Sins Origins account
To delete your Seven Deadly Sins Origins account, you need to contact the game's support team directly—there is no self-service delete button in the app or on the website. The process takes a few days to a week, and you will lose access to all characters, items, and progress tied to that account. If you linked the account to a social platform like Facebook or Google, deleting the game account does not delete those social accounts.
Before you request deletion, download or screenshot any information you want to keep, such as character names or achievement records. Once the account is gone, recovery is not possible through normal channels, though some players have reported success contacting support within 24 hours of deletion if they change their mind immediately.
Key Takeaways
- Seven Deadly Sins Origins does not offer an in-app delete option; you must email or contact support through the official channels listed on the game's website.
- Account deletion is permanent and removes all characters, items, progress, and in-game purchases associated with that account.
- Deleting your game account does not delete linked social media accounts like Facebook or Google Play.
- The deletion process typically takes three to seven business days after support confirms your request.
- You should save any information you want to preserve before requesting deletion, since recovery after deletion is not may provide.
Finding the official support contact for your platform
Seven Deadly Sins Origins is published by Netmarble, and support varies slightly depending on whether you play on iOS, Android, or PC. The fastest way to find the correct contact is to open the game, go to Settings, and look for a "Support" or "Help" option—this will direct you to the support page for your specific version.
On that support page, you will usually find an email address or a contact form. Write down the exact email address or note the form URL before you proceed, because you will need it to submit your deletion request. If you cannot find support information in the game itself, visit the official Seven Deadly Sins Origins website and look for a "Contact Us" link at the bottom of the page.
What information you need to provide when requesting deletion
When you contact support to delete your account, have the following details ready: your in-game username or character name, the email address associated with your account, your user ID (usually found in the game's settings or profile section), and the platform you play on (iOS, Android, or PC). Support will ask for this information to confirm you own the account before they process the deletion.
If your account is linked to a social platform like Facebook, Google Play, or Apple ID, mention that in your request and provide the email address of the linked account. This helps support locate your account faster and prevents confusion if multiple accounts share similar usernames.
The account deletion process and timeline
After you submit your deletion request with all required information, support will send you a confirmation email within one to three business days. This email will ask you to confirm that you want to delete the account—this is a safety step to prevent accidental deletions. You must reply to confirm, or the deletion will not proceed.
Once you confirm, the actual deletion takes another two to five business days. During this time, your account will still exist but may be flagged as pending deletion. After the deletion is complete, support will send you a final confirmation email. You will no longer be able to log in with that account.
What happens to linked social media accounts and purchases
Deleting your Seven Deadly Sins Origins account does not delete your Facebook, Google, or Apple ID account. Those accounts remain active and can be linked to a new game account if you decide to play again later. However, any in-game purchases made through those platforms are tied to the game account, not the social account, so you will lose access to those items and any remaining premium currency.
If you made purchases through the app store (Google Play or Apple App Store), those transactions are recorded in your app store account, not in the game account. You cannot get a refund by deleting the game account. If you believe a purchase was fraudulent or made in error, you need to contact the app store directly, not the game's support team.
Recovering your account after deletion
Seven Deadly Sins Origins does not officially offer account recovery after deletion. However, if you contact support within 24 hours of requesting deletion and before the deletion is finalized, some players have reported that support can cancel the deletion request. After the account is fully deleted, recovery becomes much harder and is not may provide.
If you deleted your account and want to play again, you will need to create a new account from scratch. Any progress, characters, or items from the old account cannot be transferred. If you believe your account was deleted by someone else without your permission, contact support immediately with proof of ownership (such as purchase receipts or account creation details) and explain the situation.
Alternatives to full deletion
If you want to stop playing but might return later, consider deactivating or taking a break instead of deleting. Some games offer account suspension or a "pause" feature that keeps your data safe while you are away. Check the game's settings to see if this option exists—it is faster than deletion and fully reversible.
Another option is to change your password to something you do not know and remove any linked social accounts, which effectively locks you out without erasing your data. This is not as secure as deletion, but it gives you a window to change your mind. Contact support to ask whether they offer a temporary deactivation option before you commit to permanent deletion.
Frequently Asked Questions
Can I delete my account if I still have premium currency or unspent items?
Yes, you can request deletion at any time. However, any premium currency, items, or in-game purchases will be lost and cannot be refunded. If you have spent money on the account, consider whether deletion is what you want before you submit the request.
What if I forget my password and cannot log in to get my user ID?
Contact support and explain that you cannot log in. Provide your username, the email address on file, and any other identifying information you remember. Support can look up your user ID and process the deletion request without requiring you to log in.
How long does it take to delete an account?
The full process typically takes three to seven business days from the moment you submit your request. This includes one to three days for support to respond, one day for you to confirm, and two to five days for the actual deletion to complete.
If I delete my account, can I use the same email to create a new one?
Yes, after your account is fully deleted, you can create a new account using the same email address. However, you will start from the beginning with no characters or progress from your old account.
What if support does not respond to my deletion request?
If you do not hear back within five business days, send a follow-up email to the same support address. Include your original request details and mention that you are waiting for a response. If support remains unresponsive, try reaching out through the game's official social media accounts or community forums.