FanDuel lets you close your account through your account settings, but the process is permanent and you cannot reopen it under the same email address.
To delete your FanDuel account, log in to your account on the FanDuel website or app, go to Account Settings, select Responsible Gaming, and choose Close Account. You will be asked to confirm your decision and may be prompted to enter your password again. Once you submit the closure request, your account is closed immediately and all remaining funds are forfeited unless you withdraw them first.
FanDuel does not allow you to reactivate a closed account or use the same email address to create a new one. If you close your account and later want to use FanDuel again, you will need to register with a different email address. This is a hard stop, not a pause.
Key Takeaways
- Withdraw any remaining balance before closing your account, because FanDuel does not refund money in closed accounts.
- Account closure is permanent and immediate—you cannot undo it or reopen the same account later.
- You cannot use the same email address to create a new FanDuel account after closing one.
- If you want to stop using FanDuel temporarily without losing access, use self-exclusion or account suspension instead of closure.
Withdraw your balance before you close
FanDuel will not return money sitting in a closed account. Before you submit the closure request, go to Withdraw in your account menu and transfer any remaining balance to your bank account or payment method. The withdrawal process typically takes three to five business days, depending on your bank.
If you have promotional credits or bonus funds that have not been used, those will be lost when you close your account. Only cash balance can be withdrawn. Check your account for any unused bonuses and decide whether to use them before you proceed.
The difference between closing, suspending, and self-excluding
FanDuel offers three ways to stop or limit access to your account, and they work differently. Account closure is permanent and irreversible—you lose the account entirely. Account suspension temporarily locks you out for a period you choose (usually 7 days to 6 months) and you can reactivate it when the period ends. Self-exclusion is a responsible gaming tool that blocks you from the platform for a set time and prevents you from removing the restriction early.
If you think you might want to return to FanDuel later, suspension is safer than closure. If you are concerned about problem gambling and need a hard barrier, self-exclusion is designed for that purpose and is harder to bypass. Closure is the right choice only if you are certain you will not want the account back.
What happens to your account after closure
Once your account is closed, FanDuel stops all activity on it immediately. You cannot place bets, access promotions, or view your account history through the app or website. Your personal information remains in FanDuel's system for legal and tax purposes (especially if you won money that was reported to the IRS), but you have no access to it.
If you received a 1099-NEC or other tax document from FanDuel before closing, keep copies for your records. FanDuel may still contact you about tax matters or legal obligations even after closure.
Reopen an account with a different email
If you close your account and later decide you want to use FanDuel again, you can create a new account, but you must use a different email address. FanDuel's system permanently ties the original email to the closed account and will not allow you to register with it again.
When you sign up with a new email, you will be treated as a new customer and may be offered new-user promotions. However, FanDuel's fraud detection system can identify you by other information (phone number, payment method, address, device), so attempting to circumvent closure restrictions may result in account suspension or denial of service.
Contact FanDuel support if closure does not work
If you try to close your account and the option does not appear, or if the closure request fails, contact FanDuel customer support through the app or website. Go to Help or Support, select Contact Us, and choose Chat or Email. Support can manually close your account if the self-service option is not working.
Keep a record of your closure request and any confirmation number FanDuel provides. If you later dispute a charge or need to prove the account was closed on a specific date, that documentation will help.
Frequently Asked Questions
Can I get my money back after I close my account?
No. Once your account is closed, any remaining balance is forfeited and FanDuel does not refund it. You must withdraw all funds before you submit the closure request. If you close your account by accident, contact support immediately—they may be able to reverse the closure within a short window, but there is no may provide.
What if I forgot to withdraw my balance before closing?
Contact FanDuel support as soon as possible and explain what happened. Support may be able to reopen your account temporarily so you can withdraw the balance, but this is not may provide. The sooner you reach out, the better your chances.
Can I use the same email to create a new FanDuel account after closing?
No. FanDuel permanently blocks the email address from the closed account. You must register with a different email address if you want to use FanDuel again in the future.
Is there a way to pause my account instead of closing it?
Yes. Use account suspension to temporarily lock your account for 7 days to 6 months, then reactivate it when you are ready. This is reversible, unlike closure. Go to Account Settings and select Suspend Account if you want to step away temporarily.
Will FanDuel send me promotional emails after I close my account?
FanDuel should remove you from marketing emails once your account is closed, but it may take a few days to process. If you continue receiving emails, you can unsubscribe using the link at the bottom of the email or contact support to confirm your closure.